Everything was nice! Beautiful view from 35th floor and excellent location. Staff is super friendly and we would definitely come back again! Vladimir from reception was a very good Georgian tourist ambassador and told to us interesting info about Georgian culture. We enjoyed our stay in Tbilisi at this hotel. Spa area and fitness also very good! We tried restaurant on top floor which was also very good.

There was only one thing - during second day there was a weird smell from bathroom sink, which we suspected was gassy smell like sewer 🕳️ But hotel tried to fix this and hopefully it is fine next time.

Everything was great , bilingual stuff on the reception, breakfast , the hygiene in the room and wonderful view to the city from the room

Enjoyed everything, except of one case . The woman from cleaning service entered the room while I was sleeping and started cleaning . When I woke up , she said “just give me 5 minutes please”. Not the best start of the morning hahahah Not considering this case , everything was perfect . One of the best hotels I ever stayed :)

Breakfast was good but almost the same items every day. I have stayed in other five star hotels as well, all of them looks to me the same. I stayed in this hotel for the first time almost around 7 days. I have read the reviews before I have opted for the hotel many of the reviews were not that great. But for some reason my mind was ready to go for Pullman and I did not change that option at all. I was not comfortable with my room allocation for the first night, I have approached Giorgi one of the staff, he and Shota (Manager or another staff) both together showed me a different room which I feel so comfortable and opted for that. I would love to say I had the same feeling as I was staying at my home itself. Every day my room was cleaned, towels changed, special thanks to the cleaning staff, so nice of them, please keep it up. I did not feel anything discomfortable during my one week stay at the hotel. Definitely, I will choose the same hotel when I am back next time to Tbilisi. Thank you all for the good work, much appreciated!

To be honest I haven't got anything specific to point out which I did not like.

Clean and comfortable. Good view of city . Good break fast

No help to bring your luggage up

The hotel is located in what is known to be Axis Towers. It has amazing views on the whole city and the breakfast view is just awesome. The breakfast was well diversified although some more quality can be brought to the pastries and the coffee. Hotel served is early breakfast in the room for Ramadan period and it was a kind gesture despite some initial misunderstanding. The hotel apologized for that and sent a gift to the room which was well appreciated. There is a mall nearby which allows for buying groceries and there many restaurants in the area. The Hotel is 3 to 4km away from downtown- Old Tbilisi.

The area is congested so if you order cars, always take into account the traffic jam. Otherwise, some more quality to the breakfast as specified already.

Very beautiful and cute hotel. Kind and friendly staff, from the reception to the restaurant and bar. Sky Bar is simply excellent with delicious cocktails, snacks and rolls. In the room we were pleasantly surprised by the complement of wine and sweets.

During breakfast there are queues for scrambled eggs or scrambled eggs. There is no pre-prepared food on hand; you have to wait a long time. Apart from various types of porridge, there is basically no hot food. They wanted to clean our room at 18:00, after we returned, although the room was empty all day and the “Please clean the room” sign was on.

All is ok but have ine minus PARKING

One minus the hotel have not Parking and you don't know what to do!!! even near parkings very expensive ((((((

Not my first time here, it’s my fav hotel in Tbilisi. Amazing rooms with views. Amazing terrace, jacuzzi & gym Area is my fav in Tbilisi with everything you need is walking distance. Breakfast at the restaurant is amazing.

Receptionists can be more friendly.. they are all professional and polite indeed, but many of them are lacking the hospitality friendliness that you experience in other countries. Shower rooms need more proper cleaning . Not all rooms come with the bidet for toilets.

I came into the hotel at 1 am having misbooked my booking for the day after, and not the current night. The staff was extremely helpful, and made sure to make me feel comfortable. While most of my interaction was with booking themselves, the employees at the lobby made sure to leave a note about the situation with their manager, as they couldn't handle the issue themselves, and I followed up in the morning and the morning employees were all up to date with the situation. That made me feel super comfortable, and the desk made sure to give me small perks to help me with my stress (I had come for another night as my flight had been cancelled). Thanks so much for the team in the lobby at 1 am on May 7th, 2024. You made my evening. And really, this is my second time staying here in general, and in regards to facilities, I really really recommend. Clean, modern, and spacious, even in the smaller rooms. And an amazing view.

Everything was truly great, great room, very clean. Really not applicable.

This is an amazing building and my room was fantastic - it has superb views over Tbilisi from the top floor and possibly the best hotel pool I’ve been in. The staff were really friendly and helpful

Strangely there was some road noise and whilst I was there the lifts weren’t working brilliantly - although I’m sure they’ve sorted it out. It isn’t in the old town which you may prefer if you are coming for tourism like me - but it only took 10 mins to get there in a taxi