The staff were very friendly and approachable and nothing was too much trouble for them. We had an issue quite late at night with not being able to use the parking option, which was resolved within about an hour and a half. The room was well equipped. And the bed was comfortable.

There was plenty of lighting in the room, but it was really difficult to get a comfortable balance - possibly more of a problem during winter than for summer bookings. Other than that, we were pretty happy.

It was a very pleasant stay! I am very sensitive to noise when sleeping, so booked the inner yard room and it was very quiet, both from outside and very limited noise from the inside (only when neighbors made some clumsy noises, it was not much). Nice to be able to open windows and get fresh air. Not any noise from ventilation or heating, I think it was off but wasn’t needed as the temperature was perfect. Very clean and freshly renovated, good choice of pillows, nice Rituals toiletries. And you could get more stuff for free if you forgot something. Location was good for me as it was close to a friend I was visiting, but maybe not the most exciting otherwise, nothing bad though. Tram stops right outside the door. The staff was ok. Chemist store and nice cafe right next door.

The bed was a bit too hard for my taste, but nothing horrific. Too few towels, but I guess I could have asked for more.

I recently had the pleasure of staying at the Holiday Inn in Berlin, and I cannot recommend it highly enough. From the moment I arrived, the friendly and welcoming personnel made me feel right at home. The entire hotel is impeccably clean, with new furniture that adds a fresh and modern touch to the ambiance. The room was equipped with a small pot for tea and coffee, which was a delightful convenience. The bathroom was well-designed, featuring all the necessary amenities and providing a comfortable and pleasant experience. The attention to detail in every aspect of the room was truly impressive. The lounge area was another highlight, offering a comfortable space to relax with an assortment of fresh fruits and a well-stocked bar. It was the perfect place to unwind after a long day of exploring the city. The breakfast at the Holiday Inn is simply superior. There was an extensive variety of delicious options to choose from, ensuring a great start to each day. Overall, my stay at the Holiday Inn in Berlin was exceptional. The combination of friendly staff, pristine cleanliness, modern furnishings, and top-notch amenities made it a memorable and enjoyable experience. I look forward to returning in the future!

Nothing to report

This was probably the best hotel I have ever been to. I am usually picky about cleanliness and quality, and this hotel was exceptional. Nice staff, clean room, clean bathroom, and a nice desk where I could write and read after a long day. The setup of the room is also very good - there is a dedicated space for luggage so one does not have to drag it into the room. I am very satisfied and will recommend it to others too.

Something worth considering might be to have a little latch on the blue LED on the TV because it is a bit bright in the dark room. On the other hand it serves as a nice night light.

Our deluxe room was spacious and comfortable. Excellent shower. The staff were sincerely friendly and warm. The location was great with lots of cafes and restaurants within a 10 min walk. Very quiet room.

The courtyard view is a lightwell so you look out at all the other rooms . There are a few potted trees on the base of the lightwell , but it would be nicer if they made it a charming roof garden to look out at. I'm not a huge fan of the contemporary art work on the restaurant walls etc. The arty photos of women's faces, partly painted out I find creepy.

The staff is first rate. The location, awesome; just drive straight down the street (no turns) and you end up in center of Berlin and by the Brandenburg Gate. Breakfast was great for 22 Euros per person with kids eating free. I parked on the street for 2 Euros per hour from 9-24 using the EasyPark app, Sundays and holidays being free.

It is great but a bit expensive compared to some of the other great places I stayed at but that was minor; nothing bad at this hotel. I wish the Holiday Inns back in the states had the same level of cleanliness and staff.

The hotel is very clean, breakfast is rich The stuff on morning/day hours was very helpful. Helped me to move to more quit room (despite downgrade of room level)

The garage is not adoptable for medium+ cars and parking there (with rotary system) is not trivial at all.. The staff that worked at night time come to help with car parking only after 2nd call, was lucky that didn;t park there (and saved damage for rental car). There is a big difference in service level from night shift vs morning/day stuff.

The bathroom was nice and spacious, which was a welcome surprise and the air con for the room worked brilliantly which was a relief as there was a heatwave of 30+ degrees whilst we stayed in Berlin. There is a tram stop just outside of the hotel which made it very easy to travel around Berlin without any fuss, despite being slightly outside of the city centre. The staff were excellent and friendly and helped me with some dry cleaning after an unfortunate incident with a German bird (the avian kind!) I'd highly recommend for anyone looking to stay at an excellent facility for a reasonable price.

Fantastic value

We had 5 nights pre booked and the first night we were delayed in Poland due to a cancelled Ryanair flight! We had to catch a train the next day. They would not refund the first night or offer a free breakfast . We are regular clients and sliver status. Alittle effort on their side would have been nice considering it was a 5 night stay.

The room was spacious and cozy. The breakfast was amazing. The hotel is located not so far from the city center, though it may take some time to get to the main tourist attractions. The neighbourhood is quiet even on New Year's Eve.

There is no restaurant in the hotel that would work after the breakfast. Some toiletries (like a bathrobe, slippers, etc) are available only by request.