Nice localisation, two crosswalks from Dresden-Neustadt station. Despite the close local of a busy train station the room is quiet, as long as the windows are closed. The hotel makes a nice impression; staff is very friendly and all English speaking. Not a single person from the staff would pass me by without saying hello. The room looked very luxurious and included a desk and a comfortable chair. Wifi speed very decent, around 100 Mb.

I missed that when booking but the room did not include air conditioning. Opening the windows was not an option as the noise of the passing trains was very irritating. In any case, despite over 30 degrees centigrade outside the room did not heat up to a point where it would become unbearable, so not a big problem but something to keep in mind.

Very nice hotel on a good location. All main locations are nearby on foot. In the neighbouring street many restaurants with food from different countries. Breakfast was very tasty, although it is a bit uncomfortable bringing the food from one room to another, as dining room and buffet are not immediately next to each other. The room was spacious and beautiful, with comfortable bed. Blankets could be a bit warmer. Helpful and polite personnel. The key for a hotel room was a bit clumsy and took me some time to learn how to unlock the door.

As pointed out above: -the blankets could be warmer -unlocking the room door could be less complicated -distance between a buffet and a dining room is a bit uncomfortable

Location of the hotel was excellent near the station and walking distance from city attractions. Room was very comfortable and big with very comfortable bed and super clean bathroom.

I was sure we have booked two single beds however we got room with double bed. It was not possible to swap as hotel was fully booked. The room was a bit chilly.

Very elegant accommodations. The room was large and had ample room for luggage and storing of clothes. The restroom was also large. The bed was a king size. The location is just a 3 minute walk from the Neustadt train station. Less than 10 minutes walk to the Neustadt center with many places to eat. Approximately 15 minutes to the Center of Dresden, Frauenkirche and Museums.

It was a bit old and dated. The keys were actual keys with a metal anchor that weighed a kilo as a Keychain. You had to turn the key 6 or 7 turns to lock, like in any other front door. The location is very near to the Neustadt train station. My room windows opened to a large street with a light rail in the middle of the street and the tracks ot the main train station just beyond. It was a bot loud with the windows open, but traffic slowed late st night and early morning. With the recent heat waves, I kept the windows open because there was no fan or AC. Also, you have to go up some stairs when you enter the building to get to the registration desk.

The hotel is situated 50m from Dresden-Neustadt Bahnhof - excellent to reach the industrial area of Dresden by S-Bahn and trains also. The historical downtown takes 15 minutes by foot. The hotel is quite nice with beautiful inner furnaces and stuff wearing nice traditional clothes (due to Octoberfest?). The breakfast is also excellent.

This is a good hotel, welcoming, comfortable and spotlessly clean with obvious high standards. Staff were very professional. Breakfast options were good and served in a very pleasant dining room. There is a small bar attached to the reception area.

The only downside was the location, close to Dresden Neustadt railway station. Probably too far to comfortably walk into the city centre in the evening. However, there were trams passing by frequently within 200 metres of the hotel and these were easy to use.

Very near from Neustadt Railway Station. Breakfast selection is very good too. Staffs are quite kind and generous always. There are many restaurants (in Neustadt area) in 10 minutes walking. 5 minutes walking to a playground park where kids can play. Close to railroad, but not noisy.

Away from the breakfast buffett table and our eating seats/table. Required to use two stairs to go to our family room although there is a baby buggy child.

Beautiful old building, extremely friendly staff, easy to find, parking is secure and on private property at the rear of the hotel. Very spacious rooms and everyone was very accommodating of our dog. Super place - will stay here again for sure on our trips to family in Poland from NL!

Services

Receptionist: A word of advice—regardless of how you feel, your attitude should never impact the customer’s experience. Guests are paying a significant amount of money to stay here, and they deserve to be treated with respect and professionalism. A little courtesy goes a long way!

A very pleasant hotel, and about a 10 mins walk to the centre of the city. The breakfast food was excellent, but see comment below.

The breakfast buffet and the breakfast room are separate and that made it a bit of a chore, carrying food from one to the other.