Clean, freshly smelled en suite room. Very comfortable bed, quiet area so that you can sleep in peace. All facilities were there and as described in Booking. A night receptionist called "Manu" was so kind to give me a big fan as it is as hot during my stay. A very nice and helpful night receptionist called " Al Mutamad" was burning to help. The cleaners supplied me with toilet papers and shower gel, working lift, Good wifi signal, very good location; only 5 min walk to Netto Supermarket and a bus stop was 4 min away walking. The most amazing and unique bonus is they generously offered free public transport for my whole stay which was excellent service. I would definitely consider booking to this hotel if I ever visit Düsseldorf again

Only one note to the receptionist Emily. She needs to be more welcoming to the guests to reflect the reality of the very friendly people in Düsseldorf city and in this specific nice hotel. Although she allowed me to check in an hour earlier (I requested this before via booking) but I waited long enough in the reception. Besides she needs to have eye to eye contact and be more patient with guests. I didn't give 10 in rating the hotel due to this as I felt not welcomed.

Staff was pleasant, room was clean and in working order, room was oriented towards Langstrasse so the street noise wasn't much of an issue. Room was big enough for a single person (but just). Big perk is the provided public transport ticket for the whole VRR area.

No possibility to have breakfast in the hotel, room carpet would benefit from more detailed cleaning, no AC which might be an issue during the summer months.

The hotel was very clean. They were extremely helpful at the reception. Hotel location is within walking distance to the shopping street. You can also reach everywhere by public transportation. You are given a free public transport card from the hotel. This is a very nice service. You will have everything you need in the room. Even though I went in winter, my room was heated very well.

I haven't had an experience that I wouldn't like.

Returning for a second time - very comfortable room and very central with great access to public transport. Not too worried about no breakfast provided as I usually eat out, but it is great to get a public transport ticket for duration of the stay - this is usually my main reason for staying as it is very helpful.

Room can be a bit warm, but that's not too much of an issue. - Apart from that would not change anything. - You get what you pay for.

Room was good and clean, no problems. There was a complimentary pass for public transport, which was nice.

The location is a little awkward. It is fairly close to the center, but not that close to public transport. Great if you want to just walk to the center, but can be a little inconvenient when coming in with the luggage.

The service was really good. We also got a VRR ticket for free. The room was spacious for a Single Room. They have a safe, hangers, a water kettle, a blow-dryer, very small TV and radio. The bed was also comfortable.

The room is covered by a carpet that I doubt is very clean, so I would recommend bringing slippers just in case. My tea/coffee station was not filled and the fridge didn't work. I would have expected some simple toiletries like q-tips etc. The shampoo/body/hand wash was not really good. I would also recommend bringing your own toiletries. My room was faced to the street so it was noisy if you open the window and even closed you hear the street noise a bit. The bed was comfy but the blanket was a bit thin, I had to take out the felt blanket from the cupboard additionally.

Hotel location was a fifteen minute walk from the main station. Roughly the same to the river & Rhine observation tower, and about twenty minutes walk to the Altstadt. Rooms were clean and comfortable. Wi-fi worked very well. The City local Travel ticket was a great help and added to the value of my stay. Staff were generally very helpful and dealt promptly with a room-safe fault issue that I experienced.

Nothing, very decent for a three star hotel

Location great for Kirchplatz tram into HHA main underground stop for Altstadt interchange out to Messe Exhibition Halls, By Kitchplatz is nice delicatessen shop to get a breakfast roll and cup of coffee and can sit inside or outside.

Lift could be a little slow; but very quiet.

Very clean and nice receptionist, there are many Asian restaurants and supermarket around, they offered me free tourism ticket which could travel within certain German area (see attached photo)by all means even train, highly recommended! FYI: E button in the elevator means the lobby floor.

Not very close to S11(shuttle between airport), which takes 11 mins walking to the nearest station and around 20 mins to Hbf

super super nice staff, i went there by renting an electric scooter i found on the street. Getting there was a little scarry late at night but it was ok. I got there very late at night and still found someone in reception which is pretty cool.

There was a small fridge in there but it smelled really bad. Nothing else.