Clean rooms and friendly staff. Comfortable stay. The hotel has a private parking which is 20 eur per night, but you can park for free in the industrial zone behind the bakery, opposite the hotel.

The hotel was full and finding a table for breakfast in the morning was slightly tricky and competitive. The staff did not manage to refill the food fast enough and occasionally it was difficult to find a mug or cutlery. The hotel should figure out how to improve this area, as the guests were getting slightly annoyed having to wait for breakfast in a queue in the morning. Breakfast was basic, maybe they should add a bit more variety.

Clean, friendly, good selection and variety at breakfast buffet, tram station right around the corner (15 minutes to old town by tram), several restaurants close by, great children's playground behind the hotel (not hotel owned). Underground parking available at the hotel (although a bit expensive).

The breakfast buffet can be super crowded at times and it is tight in the buffet area, so it's best to consider this when going for breakfast. Parking is a bit expensive, but it is underground and safe. I personally would prefer the bed a bit softer.

The hotel's prime location, situated close to the city and the main road, made travel convenient. The level of cleanliness throughout the hotel, especially in the spotless rooms, was impressive. The highlight of my stay was the exceptional continental breakfast, offering a wide variety of options, from fresh fruits and pastries to a selection of hot dishes.

While I was initially excited to check in (after long trip) the process was marred by a delay, mainly due to an overflow of bar clients. This wait was a bit frustrating, as it made me feel like an afterthought as a hotel guest. Additionally, I was disappointed to find that I had to pay for parking at the hotel when there was a free spot available near the street.

Very small room for 3 ppl. I've stayed in other hotels with sofa beds and they were way more spacious. There was no space to keep 3 suitcases. The sofa bed for the 3rd person was very uncomfortable. It sank in the middle. The bathroom was good and clean. There was no food in the hotel restaurant after 6PM. The buffet breakfast was very standard. Nothing too great. The lobby was great! Location was decent.

Sofa bed - very uncomfortable. Sank in the middle. Room too cramped for 3 ppl when the sofa bed is put out. The queen/twin bed was also small for 2 adults

The Room was everyday very clean and the Towels were changed every day . The Gym i used every day and it was very vlean and you have every thing foe work out.

I had a bottle of warer and a plate of fresh Fruits the first day. But the next day i was without water because i thought they will put it again. I mean its just a bottle of water. Water should be a part of Room appliances.

Quiet room. Clean. Breakfast was great, good coffee, great choice in drinks. They had fresh waffles. Sunday morning early so no queues. Enough seating areas. Parking space was limited, but well lit and nice parking lot. Petrol station across the road to fill the car prior to traveling, fill in the evening- it is a bit cheaper. Walking distance to the tram to the town center 5 min.

Not much. 1 Key card was not activated, but we only noticed prior to check out. So no harm done.

Breakfast spread was great with the option of waffle grill and fresh fruits. Rooms were clean. Parking at the hotel is expensive at EUR15 per night. I think these should be built into the price of the rooms to avoid hassle. The hotel is 2.5kms away from Freiburg centrum/Bahn. The front desk is great and available 24x7. My 7 year old daughter woke up mid-night hungry and we walked down to the front desk/Bar, who were happy to make a Pizza for her at 1am. She was very happy :-)

Expensive parking.

Excellent facilities overall. The room was clean and quiet, the breakfast was very good and the fitness room was well-equipped and with a 24/7 availability! The hotel parking was just below the building so very easily accessible. Also, in a really small note, I really liked the fact that you could take a coffee to go (included in the breakfast) :)

It wouldn't hurt to have more available parking spots or some type of reservation of a spot beforehand (the availability was really limited, so if you arrive late you might not find a free spot on the parking). The hotel was 20-25 minute walk from the city center, although the tram station was not far away and this fact might helped for a more quiet location.

This hotel is highly convenient for families traveling with children. The breakfast is excellent, offering a wide variety of options. Located in a modern neighborhood, it provides access to numerous amenities, including a playground, restaurants, and supermarkets.

Well sized rooms, bathrooms with walk-in shower and very comfy beds for the price range. Friendly staff. Everything works and is well maintained.

Check-In process could be more streamlined and smoother, considering this is a global chain hotel. Hotel was fully booked so breakfast was crowded and involved some queuing at the coffee machine, but in the end everything was available.