Check in procedure did not work - phone outside property was supposed to contact English speaking agent but only got recording in German. Fortunately local resident (who did not speak English either) drove by and was able to contact hotel employee who arrived shortly and was able to check us in.

Centrally located and very clean big room. Friendly staff.

The interior was a bit dated and there was no breakfast but we could join the amazing buffet breakfast of the hotel next door so not really a problem.

The guest house was right in the center of town, and it was "klein, aber fine". The staff was nice, and the rooms were clean. The shower was warm and the bed was comfy.

There wasn't staff on site, and we called using the phone outside of the hotel. They took maybe 10-15 minutes to come, but once they did, he was very nice and helpful.

Accommodation met expectations and matched profile. It was clean, well presented and cleaned each day. Walls were a bit thin but as were one of only two guests it worked - maybe different in peak periods. Location was great and easy enough to find. We arrived early but were able to leave our bags there

Security may be an issue as I believe the front door is left unlocked all the time.

Location is in the city centre, close to the shops. The room has two large beds and 3 windows. As well as nice bedside lights.

Tea/coffee maker was not available (electric kettle was not in the room either but luckily we found one at reception and was allowed to use it - seemed very quiet at the breakfast area).

Excellent location. Couldn't have been better. You have to pre book parking with the hotel, but be mindful that it is in a parking lot that is a 5-10 minute walk away. You are able to drop all bags off at the hotel door though and then go and park up afterwards.

The staff were super lovely and the location was fantastic. Check in was super easy and the room was very clean.

Pillows could use a refresh + no curtains / way to block out the light from the overhead window / little window on the side.

Location is just 5 min walk from bahnhof, and easy to get to anywhere. Netto & Rewe is just 5 min walk. Our room has its own bathroom and large bed. Very clean.

I have to carry my 28' luggage to 2nd floor and again to lobby during check out.

Great location, they let us keep our luggage there after check out

The sky light was left open before we arrived, it had rained that day and bedding was wet. The cleaner came in one morning at 8am without knocking and the following morning was knocking on the door at 9am. Aircon would’ve been nice but the fan was fine.

Great central location, good for a base to explore the castles. The room was and very comfortable, I think it was the best room as we had 3 windows! The staff were friendly and helpful - we were even lent a staff member's personal umbrella! Thank you very much :)

Nothing, everything was great!