This hotel is located in a very busy area on a main road which is not apparent on the map view. The room we were allocated was looking over Reeperbahn, though the room was quiet as the windows are triple glazed so you dont hear the the passing traffic and people passing, which happens all night into the early hours. Transport facilities are very close, buses and metro stops within a few meters. There is a huge number of places on Reeperbahn to eat provided you accept takeaway type food. In fact under the hotel is a donor takeaway. The room was clean and tidy though a little small and dated, The bed was comfortable, so this hotel is good for short stays. Breakfast was included in the price and was reasonable.

Since it was within easy walking distance to the Landungsbrücken, this was an excellent location for our visit to the musical König der Löwe. In addition the bus and U-Bahn stop is just around the corner. The room was small, but adequate and clean. Breakfast had a lot of variety. The staff was very friendly, and also patient with us. (We thought the room had been paid and just left, but we got it straightened out.)

I'm sure in the summer it would be loud with the windows open. My husband has to eat gluten free, and there was no bread or rolls for breakfast, but there were enough other things he could eat.

There was great expectation about breakfast, since it was included and very well spoken on the commentaries. Indeed, it is an amazing breakfast, with several possibilities ahead and great coffee. The room was confortable and a nice bathroom. The service and the staff were very helpful, including to change room due to an issue with my first room. Quiet and clean. The average price of hotels in Hamburg are not that reasonable, so I would say that in the Imperial, the price was fair, but also because of the breakfast. Nonetheless, very good experience. The location depends on what to do in Hamburg. The area is really nice and near the Elba river, with the Old Tunnel. The Altstadt stays a few metro stations from there.

Clean, properly sized - perfectly adequate. Breakfast was really nice, ample options to choose from. Everyone in the reception was so nice and well behaved. Rooms were well lit. Toilet was big enough with rightly designed facilities, was dry throughout all kinds of usage. I’m new to Europe, hence such warm level of centralized heating was uncomfortable at first, I couldn’t figure out any way to regulate so I had to keep windows open instead.

The rooms with double bed feels a bit cramped when table is being used. It’s just the bed should rather go to corner, I know people have habit of getting off through the sides, but person on wall side can in fact slight down, doesn’t take too much to get used to - but the room and table area will get so much space to walk around.

Location good for transport, visiting Dom Bunker etc. At end of Reeprbahn so quieter. Value for money stay with good breakfast. Like a 1970s sitcom room, but clean and pleasant staff.

Certain areas get approached by women too often. If up early see extent of rubbish left by visitors in evening and need for daily clean ups and hozing down of streets.

Beds were perfect. Very comfy. It was quiet and clean. 24/7 receptionist so we could leave our keys with them while partying. Luggage storage was also no problem after checking out although you just put them in the lounge where every guest has access but its video monitored they said. Location was amazing right at the Reeperbahn and very close to Subway and Millerntor Stadium.

Shower and bathroom in general was quite small.

The reception staff were very welcoming and polite. The breakfast staff also did their job well, topping up the food and coffee regularly. There was always plenty to eat. The rooms are very dated but are clean and the bed was comfortable. Bathroom toilet and shower were bright and were also clean. I must admit our room was not cleaned for the 4 days we were stayed, but we were not in there very much. Ideally situated for all the Soul venues that we attended too and only 3 minutes' walk from St Pauli Ubahn station. We would stay here again most definitely.

Not really much to complain about. Trivial stuff, but you learn to get on with it.

We liked the lady in the reception. She had a smiling face. We came to the hotel very early. She provided us breakfast and coffee on our tiring morning before check-in. She was really kind...we liked her attitude towards us. We also liked the location of the hotel. The room was big. İt was clean

Nothing

The reception staff, both morning & evening staff, were very helpful. I had forgot an adaptor to charge my phone but the staff let me borrow one for a day. Location was good, only a 20min walk to Hamburg SMM exhibition which was the purpose of my visit.

Bed and pillows were ok.

Fantastic breakfast included in the cost of room. Lounge area with coffee facilities available. Very comfortable for the price, lift available. Metro 5 mins walk away. Lots of historic places within walking distance(St Michaels church), with metro, eg Rathaus town Hall square and Miniature Wonderland in wharf area. Lots of eating places close around, Aldi and McDonalds in 5 mins walk.