Great 1)location 2)public transport access Proximity 3)hotel design 4) cleanliness Very good 1) hotel staff behaviour

Only 9 hour reception service. I didn't notice that when I booked the room and we had one or two problems. They gave me the wrong room first night. Next day they had to change me to the right room while i was at business. They had to move my staff and a phone charger was lost. I am sure it was an honest mistake and these things happen to everyone at some point

We arrived early and the team kindly allowed us to check into 1 of the 2 rooms, as they already had one ready. Thanks, that's extra service! Underground parking is excellent and was also available. The room was medium sized but well laid out and had lots of nice wooden details that gives Marias Platzl a more local and personal feel. Lots of other details at the reception and the bar. Location is indeed a little bit out of town, but we knew this and easily walked to the City Center in 15-20 minutes. The team recommended we could also take a bus.

We took breakfast as there are not that many options around the hotel but the breakfast is a bit less special than the rooms and the decoration. It does the job but for the price, could be made more special / higher quality.

The reception was very helpful. We reach very early and the reception and the restaurant staff are very welcoming and helpful in helping us look after our luggage and recommend places to go downtown. The size of the hotel was decent for the price paid. The room keeping staff was very friendly and helpful too.

Sometimes it can be quite noisy as a beer garden is just below the hotel. I didn't really like the concept of sliding doors for the showering area and toilet.

Location is great . Close to old town but away from noise and congestion. Breakfast was exceptional . Charming room with comfortable beds . We used underground parking garage which is an extra fee but worth it . Staff was helpful and spoke English. There is an elevator as well which is useful if you have luggage.

Nothing to dislike

A great hotel. From the moment of check-in to departure all the staff were polite and helpful. The room was large and comfortable while also cleaned to a high standard each day. The food at breakfast was tasty and they have a good restaurant for the evening too. It's a short walk from the main square and railway station so ideal for exploring. Cannot recommend highly enough and would certainly use again if returning to Munich.

Nothing.

Friendly staff

The size of the room was very small. The bed was uncomfortable squeezed in the corner of the garnet. You were sleeping with the feeling of being hitting by the ceiling. The same door that separates the toilet and the shower leaves no privacy. The Breakfast was luck of food variety, same items every day.

A great place to explore Munchen. We stayed for one night and would definitely come back. The hotel is close to the city and a bus stops in front of the hotel which directly brings you to Munchen East. We arrived late but got a clear email with instructions on how to access our room. The next morning a nice breakfast was served. The room is really authentic with a lot of eye for detail.

The room was quite warm when we entered, we could open a window and there was a fan that we could use which solved the problem :)

Very cozy and comfy hotel, excellent location. Beautiful interior, frendly personal, very good room cleaning, good smelling shampoo and soap. Restaurant with garden is fantastic - very delicious food.

Not very good wi-fi, unfortunately, most of the time in the hotel we needed to use our mobile internet. As for our room, it was not very private location of wc - very close to the bed and glass (not transparent) door, but it wasn't problem for our family.

Location, close to bus and tram for access to city attractions. cosy quirky room. Beer garden and great restaurant downstairs from the room.

No air conditioning and no fridge. Hot when we were there and with windows open being close to the road it was quite noisy. ask for room with beer garden view to avoid this. Late check in system needs to be looked at as when we got email on the day of arrival we were on a international flight and not able to access emails.

The hotel is very cosy and very nicely decorated! It has a cool and fresh vibe but at the same time with a lot of traditional details from Baviera. The breakfast is tasty and complete. We really enjoyed it!

The two toilet and the “shower cabinet” have the same door. Even being separated compartments, it is impossible to close the door of both at the same time. I thought it would be more close to the city center and the main attractions. It is fine if you have time to explore Munich. Otherwise if you only have one or two days, you’ll lose some time on public transports.