- Amazing apartment, with view on the lake, nice terrace, spacious bathroom at the upper floor, all amenities needed. Very functional. - Surroundings, nature, garden - very green all around. - Great swimming pools (inside, outside), and chill areas with long chairs - Very charming and pleasant harbour - Kids friendly with playgrounds, rabbits, and kid's club - Staff is very kind - All in all very relaxing

- Level of service did not meeting our expectations (for a 4 stars superior and for such room rate), due to the following reasons: => long queue at the lobby for check-in => check-in is at 3pm, but apartment was not ready for another 30min - had to wait and on top had to queue again to finish the check-in => food is okay => bike service not properly organised and service oriented (wrong info on bikes that can hold a baby-seat, and had to carry and bring the baby seat from Lobby to the bike on our own for ca. 300 meters - usually this is not for the guest to deal with in any hotel we've been - Too warm duvets (no lighter sheets or so available in the room) + all pillows too big and high

it’s a great resort on the lake with indoor and outdoor swimming pools, great location and such a beautiful view & nature. it’s very important for me that hotel is dog friendly

we tried to eat 21-30 and everything was closed at Saturday night this time in the hotel, the main restaurant is clothed, nothing to eat in bar and no room service. if you have children or any kind of diet or you are coming late to the hotel (even at 21-00!!!) you have to think about it and buy food and bring it with you, snacks fruits vegetables, there is no alternative to get any food and no supermarket or petrol station nearby

The room was perfectly clean, great panoramic view from 6th floor, luxurious lobby, beautiful outdoor area. Breakfast and dinner (buffet) were delicious. Children animation and good variety of equipment for outdoor activities make it especially convenient for family vacation. Rabbits living there are adorable!

Indoor pool water wasn't clean enough, Finnish and bio saunas didn't work at the first part of the day. We were provided with only one bathrobe for three (!) people. After complaining we didn't get any more.

A superb luxury holiday resort with swimming pools and saunas etc. We went half board and the food was truly excellent. It exceeded our expectations as we are vegetarian and often struggle to find suitable dishes but their buffet was wide and truly delicious. Staff were great and very couteous

Can't imagine what could be better - perhaps cheaper drinks at the pool bar? You expect to pay a high price at this type of location. As it was really hot, we had to buy a lot of drinks and the cost added up. Could the hotel provide free access to a drinking water fountain? We would still buy other alcoholic drinks but paying lots for water was rough on a hot day. Otherwise perfect!

The location is not only a beautiful natural area, but also a well connected place (public transport infrastructure). Then the food in the restaurant is of a very good quality. We traveled with 18th months old and it was comfortable, the hotel provided us with a bed and a small water boiler. We will definitely come back here, despite some negative moments described below.

When we arrived the roof window was opened, it rained before, so there was water on the floor. Then there was an empty bottle of water with dirty glasses left on the table. Also it was dusty everywhere. We got an impression, that the room was partly cleaned. The young guys at the reception were superficial, we had to ask more then twice in order things to be done. Finally only an older lady helped us (may be their boss).

the veiw to the lake was breathtaking. The area is very beautiful and there are lots of things to see around. the room was big and comfortable. better pay a little more and take a room with a balcony- its worth it. The pool was almost all the time empty and it was great to relax there with our 1.5 years old daughter.

the bed was just not comfortable as well as the pillows. just very very bed, better take your own pillow from home. The shower was also not tropical, but good all for all. everything else was just amazing!

the hotel was very clean and comfortable and the staff very attentive. the breakfast and dinner buffet were wonderful! I asked for s room with a view and that's exactly what we got, very comfortable!!

the spa area was smaller than expected meaning it got quite loud and crouded sometimes. the steam room was our of order the whole stay. there was no kettle or tea on the room meaning we had to pay for tea at the bar which was very expensive. the food in the bar (as opposed to the restaurant) was too expensive.

The breakfast and dinner buffet is very good. We stayed for 3 nights and the menu was different every day, and there was a good variety of options for everyone. The place is also quite family friendly. The location is absolutely beautiful. We also made short trips to the island Werder and Asparagus and Erlebnishof Klaistow during our stay, which are both around 10 min driving from the hotel. The staff was all extremely friendly and helpful. Overall we were very happy with our stay.

The curtains do not block the light very well which made me wake up too early every morning.

The interior looks nice, the staff is very friendly. The location is gorgeous, there are so many lakes nearby! It's ideal for taking a hiking, running or biking. Pretty good value for money as well. There are nice restaurants a couple of walking minutes in the neighborhood too.

It was clear that the hotel is operating on a budget. The breakfast was good but not exceptional. There could be more waiters. It was also getting a bit crowded especially in the later hours. The same was true for the Spa area. Part of the problem is of course the COVID situation (limited number of people per sauna). But just the overall size of the facilities (number of loungers, size of pool, size and number of saunas) was very much at the lower end of what I would expect.

It was our second time at this resort, we do like the calming atmosphere and facilities, breakfasts are delicious, territory is big enough to spend time outside all the day long. Great lake side view!

Very impolite lady at the children club continuously talking they are not a kindergarten in a very irritated manner.