The location is superb and central to the town giving (VERY) easy access to the bus station, old town and a 25 minute walk from Nea Chora. The reception staff were efficient and pleasant on check-in/out. The breakfast buffet was decent and gives you a nice start to the day.

I don't really have a problem with the room. It was clean, had a balcony and the bed was comfortable enough. It just didn't feel like a "treat". I guess if we had upgraded the room it would have been a different story but the price was high enough as it was for our budget.

Excellent location for my needs. was just beside the main bus station for bus from airport and then bus to the south of Crete the next morning. only 10 mins walk to Chania harbour where there are loads of fab restaurants, shops etc and for a lovely stroll around the old town, and to see the lighthouse... Breakfast was lovely, adequate and lots of choice. Had a room with a balcony which was lovely. Staff are really friendly. Would recommend and stay again. Efcharisto.

The location was excellent. It was in easy walking distance to attractions and amenities. The included breakfast was certainly sufficient to get me through the day. I loved the balcony on my 6th floor room. The balconies had plenty of furniture to make myself comfortable.

Some of the facilities need updating. I noticed the handle on the door to my room needed encouragement to lock properly when I entered or left the room. But ultimately it's a minor maintenance issue.

This was the second time we'd stayed at the Nefeli after flying into the airport and before setting off for the south of Crete. It's a really nicely kept hotel with great rooms in a perfect position for stopovers. The main bus station is right across the road, the harbour is a few minutes walk away, and the shops and restaurants are all around. We had wonderful top floor rooms with large balconies this time and everything was so perfect that we wished we could stay a week or more.

Everything was perfect

The staff was really nice. The room was big and spaceous, with a large balcony. The room has also a mini fridge, big bed and very spaceous bathroom. There was also a big desk where you can work if needed.The location of the hotel is 10 min away from the main center Chania. The main bus station is just around the corner, so it is prety easy to get here from the airport with the bus even if you have more than minimal luggage.

We picked this hotel for its central location as we were only spending one night there before going to Rethymno. It was very convenient for the bus station which served us well. It’s also close to the central shopping area and the old town . Everything is easily accessible. The staff were pleasant and we were pleased with our room which had a large balcony with views over the city. Breakfast was very good with plenty of choice and this was replenished regularly.

Nothing

Everything was clean and the rooms were soundproof. The beds were very comfortable as well. Breakfast was great and very well organized. There was a very nice lady who made sure that all was restocked in the breakfast room. The hotel is steps away from the bus station. Conveniently located to everything that you need. Straight down the street, you will arrive at the Harbor. Shopping and tavernas were very close by.

They price was a little on the high side. There wasn't any parking provided, we had to search for a spot to park and finally found one way down the street. A kitchenette would have been nice, or at least a larger fridge, as it really wasn't that cold, and we wanted to freeze some bottles of water for the walk through the Gorge of Samaria.

Nice big bright rooms. Bonus of a mini fridge and a kettle with cups and glasses. Beds were comfy. And the rooms were really clean. Good size balcony to. Location was great. Only 10 min walk to the old town and 5 min walk to a supermarket. Great restaurant right across the street. Defo recommend a visit Felt really safe travelling as a solo female. Would definitely recommend hotel to others. Shocked it's only a 2 star.

The hot food at breakfast was a bit hit or miss but still plenty of choice. Shower cubicle quite small but manageable.

Breakfast was very tasty and fresh with a wide variety of choices. The location was very close to the Old Town and easy to spot as you were coming up from the square. All the staff were pleasant and helpful and the lobby was open and large enough for us to leave our luggage while we checked out the bay area before leaving.The beaches in Chania are many and the sand is silky.

I liked everything.

Excellent town centre location and close to Bus Station. The hotel offers a good efficient service to their guests. In our case an early checkin was possible and very much appreciated. The superior rooms on the 6th floor all have a spacious terrace, patio furniture and a mixture of commanding views of the town, sea front or mountains. All staff were very helpful, attentive and provided a level of service which could not be faulted. As said by other guests in earlier reviews, Breakfast buffet was excellent and you are offered both hot and cold choices. Would we stay again: most definitely yes.

Nothing.