The property was without doubt one of the most aesthetically considered hotels we’ve been to. The decor (from the artwork to the furniture to the cutlery) was beautiful and incredibly detail oriented, with a local Guatemala / Mayan theme. The setting was even better, with great views over the lake and nicely nestled into the hills. The staff were fantastic and couldn’t do enough for you. Definitely visit Casa Palopo if you’re visiting Atitlan.

It was a great stay, however we would have like the restaurant to serve more Guatemalan food (it was still fantastic food, but quite European). It would have been good for it to be open a little later too. But these are minor comments.

Casa Palopo is an excellent choice for Lake Atitlan, with spotlessly clean and modern rooms, great public spaces, very tasteful design and superb staff. The food in the restaurant was excellent.

While we really liked the hotel and consider it very well managed, we felt that it is overpriced in international terms, and certainly in Guatemalan terms. We were upgraded after the first night as there was construction outside our room, and we moved into the Villa, which is a separate building above the main hotel. The Villa has phenomenal facilities, and is more expensive than the hotel, but I think is better value. Note that some of the photos of the hotel are actually of the Villa- I presume that if it's fully booked then residents of the hotel are not able to use its facilities (mainly the pool area, which is way better than the hotel's). Also note that there is no access to Lake Atitlan from the hotel- you need to take a taxi into the nearest town, where you can arrange for a boat.

The property was beautiful, just as you can see in the pictures. Two amazing pools and incredible staff.

The food at both restaurants was very average. 6.8 is very bland and nothing really special about any meal we had there. We also ate at Kinnik which was a bit better, but for a bbq meats restaurant they only had 2/7 options available.

Prime location with great sunset and amazing nature. The staff was very attentive, and the service impeccable. Many nice common areas to enjoy inside the hotel with beautiful decor and interesting art .

Although the food was mostly good, it was not as good as I would have expected from a Relais & Chateaux gastronomically rated kitchen

Oh my goodness, what can’t I say about this property? It was a magical stay. The beauty of the property, the views of the lake and volcanoes, the attention to very single detail and the professionals who made our stay feel like home were unforgettable. We will absolutely be back. If staying in Lake Atitlan you MUST stay at this incredibly special property.

Not a thing

My room, and the view was gorgeous

they TAX and add tip for everything it’s a bit excessive. Also the front desk is not 24hr. My friend got really sick and we had no helppppp there was no one around. She literally had to deal with her GI issues all night.

The setting is amazing, stunning scenery, food was very good. Service was friendly and helpful and rooms very comfortable. Would love to return.

Nothing really- some extra options for dinner with specials if you're staying more than a few days.

Everything! I must say it appeared that this hotel is the main reason to visit and enjoy Lake Atitlan. It's the best what was happened with this Lake. NO ANY OTHER HOTEL LIKE THIS IS AROUND ATITLAN! I inspected all upscale properties around. NOT EVEN THE CLOSE ONE AS GOOD AS THIS ONE! 1. Lake views - absolutely incredible, breathtaking, tranquil from most of the points in the hotel: restaurant, pool area, almost every room 2. Beautiful surroundings: gardens, terraces 3. Gastronomic food and drinks 4. Romantic atmosphere, design, music, aromas!!! 5. Knowledgeable staff, attentive and care 6. Very quiet! 7. Hotel guest exclusive dock (for boat tours). 8. If you stay only 2 nights - do not waste yout time for exploring towns around (it's nothing special). Hotels facilities are much more enjoyable! The hotel divided to 4 blocks: Main house with the restaurant/lobby and some rooms (with the high ceilings) Small building with 4 modern rooms (2 junior suite, small room no view and Santa Catalina). Almost all with a partial Lake view, but nice any way. I like them the most. Villa (very high on the hill. Consist of 3 rooms. Absolutely incredible views. But shared pool with all hotel guests 😊 ) One more building on a side.. We stayed in the modern part: Junior suite Santiago and superior San Francisco (and it was absolutely the best choice): modern, quiet, nice.

1. NO nets (bug guards) on the windows. So you can't sleep with the windows opened :( no fresh air and it's dissapointing a lot, because air is pure and so pleasantly smelled. 2. WiFi is extremely weak in all areas (room, reception, restaurant :( )

The location was beautiful and the hotel and staff were excellent s mingo! The views were amazing

Depending on location of your room there could be. Lot of stairs. The views were amazing!

Great food and presentation. The rooms were really lovely.

Perhaps more diversity in the food menu if one is staying for 2 or more nights. Also, some smaller meal options would also be nice like a cup of tomatoe or minestrone soup and 1/2 sandwich.