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+1-833-728-2041781 reviews
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$1152 Avenida 6-17 Zona 2, San Andres Semetabaj, 07000, Guatemala
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+1-833-728-2041781 reviews
1/67
Kids' club
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Sauna
Welcome to Porta Hotel del Lago, a luxurious 5-star resort located in the vibrant city of Panajachel, Guatemala. Situated just 0.5 kilometers from the city center, our hotel offers a convenient and exciting stay for travelers of all types. With 781 rave reviews, you can trust that your experience at Porta Hotel del Lago will be nothing short of exceptional.
From the moment you arrive, you'll be greeted by our friendly 24-hour front desk staff, ready to assist you with any needs you may have during your stay. Enjoy a dip in our outdoor swimming pool or relax in the sauna, all free of charge. Need to catch a flight? Our shuttle service and airport shuttle are available for an additional fee. Kids will have a blast at the free kids' club, while fitness enthusiasts can take advantage of our free fitness center.
Delight in our spacious and well-appointed rooms, complete with a balcony offering stunning garden views. Take advantage of free WiFi and room service to make your stay even more convenient. Indulge in a delicious meal at our on-site restaurant, or grab a drink at the bar. With amenities such as a sun deck, terrace, and private parking, you'll have everything you need for a memorable stay at Porta Hotel del Lago.
Please note that pet-friendly accommodations are available for an additional charge, and extra activities such as snorkeling, diving, and fishing can be arranged for an extra fee. With our extensive range of amenities and prime location, Porta Hotel del Lago is the perfect choice for your next getaway in Panajachel, Guatemala. Book your stay with us today!
At Porta Hotel del Lago, we understand that pets are a part of your family. That's why we are pleased to offer pet-friendly accommodations upon request. Bring your furry friend along for an additional charge, and make unforgettable memories together during your stay in Panajachel, Guatemala. Please notify our staff in advance so that we can make all the necessary arrangements.
Looking to cool off and relax? Our outdoor swimming pool is the perfect spot for you. With a heated feature, you can take a refreshing dip any time of the year. Sit back, soak up the sun, and enjoy the beautiful views of our garden while lounging on the poolside. Please note that access to the pool is restricted to adults only, ensuring a tranquil and enjoyable experience for all.
Satisfy your taste buds with a culinary adventure at our on-site restaurant, Cakchiquel. With a family-friendly ambiance and traditional decor, you'll feel right at home as you indulge in delicious local and international cuisine. Immerse yourself in the flavors of Guatemala and discover a world of culinary delights. Whether you're in the mood for a comforting local dish or an international favorite, our skilled chefs will create a dining experience to remember.
At Porta Hotel del Lago, we strive to make your experience as convenient as possible. We accept various payment methods, including cash, Visa, American Express, and Mastercard, providing you with flexibility and ease during your stay. Choose the payment option that suits you best and enjoy a hassle-free vacation.
Book your stay now at Porta Hotel del Lago and experience the luxury, comfort, and convenience that our twin rooms offer. With spacious accommodations spanning 269 square feet, you'll have plenty of room to relax and unwind. Perfect for two adults and two children, our twin rooms provide a cozy and inviting atmosphere for the whole family. Rest assured, our twin rooms are smoke-free, ensuring a fresh and pleasant environment throughout your stay.
Closest airports
Retalhuleu Airport
39miLa Aurora International Airport
43.6miKids' club
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Sauna
Bar
Sun deck
Tour desk
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Garden view
Elevator
Playground
Garden
Upper floors accessible by elevator
Free toiletries
Balcony
Show 8 photos
Standard, 2 Twin
2 Twin Beds
270 sqft
Garden view
Private Bathroom
Balcony
Upper floors accessible by elevator
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More details
Experience comfort and relaxation in our spacious Standard Twin Room, boasting 269 sqft of space and garden views. With 2 twin beds, a private bathroom, and a balcony, this room is perfect for 2 adults and 2 children. Enjoy modern amenities such as a TV, free toiletries, and wake-up service, ensuring a memorable stay.
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Suite, King, Lake View
1 King Size Bed
Balcony
Flat-screen TV
Tea/Coffee maker
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Standard, 2 Double
2 Double Beds
x4
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x3
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Show 5 photos
Deluxe, 2 Double
2 Double Beds
Balcony
Flat-screen TV
Tea/Coffee maker
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More details
Show 2 photos
Deluxe, Double
1 Double Bed
Balcony
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More details
Show 8 photos
Suite, Lake View
Balcony
Flat-screen TV
Tea/Coffee maker
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More details
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Standard, Twin
Balcony
Flat-screen TV
Tea/Coffee maker
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More details
Show 2 photos
Executive
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Deluxe, Lake View
x4
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x3
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Standard Room
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Suite Basic
x8
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x5
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Standard, Quadruple
2 Double Beds
x4
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x3
More details
8.4
781 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇺🇸
Katherine
8.2
July 2023
Amazing views of the lake, nice location for walking to other establishments in Pana plus the docks to catch boats to other towns. Nice pool and playground as well as play and activities room for kids make this place fabulous for families.
the balcony rails are extremely low and terrifying in my view. I have both a 3 year old and a six foot husband. I was sure both were going to go over the side. If you have small kids or have been drinking, I would stay off the balcony. But the views are amazing. taking my coffee there early in the morning was breathtaking. Porto - please upgrade those rails! :) otherwise we had a really great stay.
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Donna
8.2
June 2023
The view was amazing. We were hoping for a room in the middle of the hotel because then you can see all three volcanoes. We were on the top floor but to the right, so we were only able to see two. But still spectacular. We inadvertently left our passports in our room. The general manager, Raul, was amazing in organizing a courier to safely return them to us when we were in Antigua. And, at no charge! He absolutely went above and above beyond.
The hotel is currently being renovated through August. So we did not have water in the middle of the night until 6 AM. This caused us some issues at times.
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Amy
8.2
May 2023
The staff were phenomenal... everyone was incredibly helpful and friendly. The view was beautiful, and the room very clean. The pool was wonderful too.
They were undergoing a remodel, so guests had to go roundabout ways to get to anything... obviously a temporary issue. They were kind enough to provide earplugs just in case, which I didn't even need. The curtains didn't do a very good job at blocking out the morning light. The room was clean and functional, but very basic... a clock and a mini-fridge would've been nice. It would be a 10/10 at a lower price point, but the value for the money wasn't there for me, personally.
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Mario
9.1
July 2023
I love the hotel. This is my second stay in one year. The rooms are clean, with a great view since the windows all towards the lake and the volcanoes. The beds are comfortable and large. The food is excellent. The pool is large and clean. The hotel is located near the shore and Santander street, which is a very important street. The hotel has special activities for children. They have marimba at the restaurant in the mornings and live music at night. The staff is very cordial and they go out of their way to assist you. This time was a bit uncomfortable because they are remodeling the main entrance so we had to use the stairs one floor. However it was well arranged and they had free coffee and water in the lobby which is a temporary one.
My only concern was the stairs I had to use daily because of the remodeling.
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Monica
10
May 2023
This was our first visit to Guatemala and to lake Atitlan. We pleasantly surprised of the ammenities of this hotel. It has parking, two elevators and the suite had an amazing view of the lake. Beautiful during the mornings and afternoons! The pool area was really nice and we reserved a slot at the hot tub during our last night. The hotel offered an excellent breakfast buffet during the weekends. The rest of our stay during weekdays we ate here with a la carte options and the options were also very good. The restaurant area is also very nice and the staff was very friendly. We had a couple of tours booked and the docks to the boats were only a few minutes away, walking distance. The hotel has nearby stores, local shops and easy access. The staff was very nice and extremely helpfull at all times. Just one minor detail that it was difficult to exchage USD to local currency if bills were torn, ripped or had a slight fade. The front desk lady said the banks won't accept them. Understandable and fortunately, the hotel had an ATM in the front where we were able to withdraw money in local currency. We had a great time during our stay and would definitely recommend this hotel. Excellent option!
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Linda
8.2
March 2022
nice small patio looking on to the flower beds. Saturday evening there were drinks at sunset looking at the surrounding volcanoes. it was very close to the ferries that went to the other lake villages so good location and nice easy walk to Main Street.
Live music was a bit loud on the Saturday night in the dining room and also when we sat round the pool and wanted to read, the music was turned on just for us. Sometimes it is nice not to have music!
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Arlo
8.2
April 2023
amazing views from corner balcony, great location to walk main street (Calle Santander) and nearby water taxis, good wifi, free secure parking, comfy beds and good hot water pressure, helpful staff, great AC, good laundry service (used outside service), nice pool and gym
not informed that reservations are required for jacuzzi use, overpriced restaurant, hotel and rooms could use some refreshing and updates
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Anne-sophie
10
February 2023
Breathtaking views from our corner King Room. The room was massive with so much space. Pool was a plus to relax in the morning before heading out to explore. Very clean and great housekeeping services.
Restaurant was bellow average, better to go out and eat in town. There were some convention when we stayed and the music was very loud at night in the courtyard - all rooms face the courtyard.
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Shae-alicia
9.1
April 2023
- I loved the exceptional views of the San Pedro Volcano and the lake from the room balcony, along with the well-manicured grounds - Facilities were as expected for a four-star hotel and were clean and well maintained - The room was very spacious. - Room service was efficient, friendly, and affordable.
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Nina
10
January 2023
This hotel has a nice view on the lake and volcanos. It is near the lake and the main shopping street. Room is very spacious and you have everything that you need. You can chill on the balcony and embrace the nice view. We liked to swim in the pool and to stay in jaccuzzi. Miguel was very nice and made us very tasty coctails at the pool bar.
Attractions
Lake Atitlan (Lago de Atitlán)
0.4miAtitlan Nature Reserve (Reserva Natural Atitlán)
1.1miVolcán San Pedro
8.9miIximché
10.9miSanto Tomas Church (Iglesia de Santo Tomás)
14.5miChichicastenango
14.5miFuentes Georginas Hot Springs
21.7miAcatenango
25miLa Merced Church (Iglesia de la Merced)
30.9miCerro de la Cruz (Hill of the Cross)
31miSanta Catalina Arch (Arco de Santa Catalina)
31miAntigua City Hall (Palacio del Ayuntamiento)
31miAttractions
Lake Atitlan (Lago de Atitlán)
0.4miAtitlan Nature Reserve (Reserva Natural Atitlán)
1.1miVolcán San Pedro
8.9miIximché
10.9miSanto Tomas Church (Iglesia de Santo Tomás)
14.5miChichicastenango
14.5miFuentes Georginas Hot Springs
21.7miAcatenango
25miLa Merced Church (Iglesia de la Merced)
30.9miCerro de la Cruz (Hill of the Cross)
31miSanta Catalina Arch (Arco de Santa Catalina)
31miAntigua City Hall (Palacio del Ayuntamiento)
31miAirports
Retalhuleu Airport
39miLa Aurora International Airport
43.6miCakchiquel
Cuisines
Ambiances
Location
Features
Age restrictions
Availability
Kids' club
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Sauna
Bar
Sun deck
Tour desk
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Garden view
Elevator
Playground
Garden
Upper floors accessible by elevator
Free toiletries
Balcony
Accessibility
Upper floors accessible by elevator
Wheelchair accessible
Activities
Bike tours
Canoeing
Diving
Fishing
Ping-pong
Snorkeling
Tour or class about local culture
Walking tours
Windsurfing
Bathroom
Free toiletries
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Ironing service
Entertainment & Family Services
Babysitting/Child services
Kids' club
Outdoor play equipment for kids
Playground
Food & Drink
Bar
Breakfast in the room
Kids' meals
Restaurant
Snack bar
Special diet meals (on request)
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Invoice provided
Tour desk
General
Elevator
Facilities for disabled guests
Non-smoking rooms
Pet basket
Pet bowls
Pet Friendly
Room service
Smoke-free property
Internet
Free wifi
Living Area
Desk
Media & Technology
Cable channels
Telephone
TV
Outdoors
Balcony
Garden
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Room Amenities
Clothes rack
Drying rack for clothing
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Beach chairs/Loungers
Beach umbrellas
Fitness center
Massage
Outdoor swimming pool
Sauna
Transportation
Airport shuttle
Shuttle service
View
Garden view
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are allowed on request. Charges may apply.
WiFi is available in public areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Mastercard,
Visa,
American Express,
Cash only
This property accepts cash.
Can I bring my pet to Porta Hotel del Lago?
Yes, you can stay with your pet at Porta Hotel del Lago. However, it is recommended to make a request beforehand to ensure availability and be aware that there may be charges associated with bringing your pet.
At what times are check-in and check-out at Porta Hotel del Lago?
At Porta Hotel del Lago, we have arranged the check-in post 03:00 PM and the room should be vacated by 11:00 AM.
Does Porta Hotel del Lago offer complimentary parking?
Yes, there is ample parking available at Porta Hotel del Lago. The best part is that it is not only free, but also private and located directly on site. You can conveniently park your vehicle without the need for any prior reservations.
What are the rates at Porta Hotel del Lago?
Rates at Porta Hotel del Lago commence from $115. However, final pricing may depend on room choices and booking dates. Always input your stay dates for precise rates.
Which room categories can I book at Porta Hotel del Lago?
Porta Hotel del Lago offers Standard Twin Rooms, which have a size of 269 sqft and are non-smoking. These rooms can accommodate 2 adults and 2 children, with 2 twin beds.
Which amenities can guests enjoy at Porta Hotel del Lago?
Guests at Porta Hotel del Lago can enjoy a variety of leisure amenities during their stay. They can relax and unwind by the outdoor swimming pool, which is available all year round and features heated water. Families can also make use of the Kids' club, playground, and beach umbrellas and chairs for a fun-filled day at the beach. For those looking for some exercise, there is a fitness center and bike tours available. Guests can also participate in activities such as snorkeling, diving, canoeing, windsurfing, and fishing. After a day of activities, they can indulge in a massage at the hotel's spa. When it comes to dining, the on-site restaurant Cakchiquel offers a family-friendly ambiance and serves local and international cuisine.
Does Porta Hotel del Lago feature a pool area?
Porta Hotel del Lago has one pool available. The pool is located outdoors and is heated. However, it has an age restriction and is only available for adults.
Is there an in-house restaurant at Porta Hotel del Lago?
Yes, the Porta Hotel del Lago has a restaurant on site called Cakchiquel. The restaurant offers a family-friendly and traditional ambiance and serves local and international cuisines.
Can I use my credit card at Porta Hotel del Lago?
Yes, you can use your credit card at Porta Hotel del Lago. They accept Visa, American Express, and Mastercard. Additionally, cash is also accepted as a form of payment.
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