Location Location Location. In the heart of of the hotel Tnagar/behind pondy bazar. As a solo female traveller I felt very safe in the hotel. Staffs are ver friendly and polite. The property is in the heart of the city yet quiet during night. Surrounded by lots of famous eateries. Decent size double room with cosy bedding. Could be a little squeeze for a family of 3. Room was clean with tea/coffee making facility. Perfect resting place for shopping needs. Shops are all walkable distance.

1) No hangers in the wardrobe. No toiletries except handwash. 2) Breakfast was not worth. Hardly 4 items - Pongal, Vadai, Uthappam, Tea/coffee.. No fruit or Juice. 3) Early check-in fee - The property charges 900INR if you would like to check in earlier than their standard timing 11am. Booking was made for 2 nights but required only for 1.5 days they still didn't allow early checkin. I couldn't spend extra money hence had to wait in their lobby for nearly 5 hours.

Clean and well maintained. All the staff was very pleasant and helpful. Breakfast was superb, no complaints. Closest to Pondy Bazaar and all other destinations. Just by a stroll you could land into the street of Pondy Bazaar. Plenty of restaurants and a bar along the hotel which also connects to the high street. You can just simply get an Auto right in front of the hotel whom always stationed there. Nice, humble and honest guy (around 50 yrs of age). He will take you around with lowest cost compare to the rest, no regrets at all and you can bank on him throughout the day whenever you need his Auto. Definitely will comeback to UPAR Pondy Bazaar.

Just one of the bathroom light wasn’t working but isn’t a big deal. Perhaps best to check prior releasing the room to guest like how they does it when we checked out.

Kept very clean, management make the effort to ask you every day if they can clean the room, something often neglected in other hotels, so top marks there. Breakfast was excellent, tasty Indian options, decent coffee machine a bonus. Location fine, easy access to shops and a 20 minute walk along a nice wide pavement to the metro station. Staff were very kind and helpful.

Ensuite full of the disinfectant balls you might regularly find in a public urinal back in Europe, so slightly overpowering smell. Laundry service was a guy waiting outside the entrance who you have to go chat to, but I thought he was expensive (60 rupees per pair of socks). Walked to a local outfit around the corner (Rolex Dry Cleaning), who were cheaper.

The property is very close to the shopping hub of t-nagar. Al shops are within walking distance. The front office staff were very polite and the check-in process hassle free. During check out we had left one of our shopping bag in the room and left, the staff had kept it safe until we came back and took it. The room as such was compact for a family of 2. The toilet was clean and spacious.

The rooms were not sound proof, we could hear the conversation happening in the corridor, which was annoying in the night. The extra mattress provided was very uncomfortable it was very springy and a creaking noise was always audible whenever one turns or moves. Dental kit was not provided. Price is slightly on the higher side.

The staff were incredibly welcoming and helpful, making our stay quite pleasant. The location was superb, providing convenient access to various attractions. Overall, the hotel was clean and offered good value for the money we paid.

There were a couple of areas that could use improvement. The cleanliness of the washroom did not meet our expectations, and the breakfast was somewhat monotonous. Since we stayed for over six nights, having the same food options became a little boring.

I only stayed a night and had no complaints. The room is fairly basic but given the price that's what would be expected so it earns a 10. The room has an electric kettle and coffee/tea and was satisfyingly clean. T Nagar is a busy area but this is set back off the main drag so it's quiet. Breakfast is included and offers some Indian basics. It won't win any awards but it's fine enough to start the day.

Very satisfying stay. Staff were all polite and helpful. Room was a good size, comfortable and clean. The location is close to a main road, but far enough away that it's not too noisy. There are plenty of places to eat nearby, not to mention shopping, Pondy bazaar is only a short walk. Metro station is in walking distance or a short autorickshaw ride so you can get to other parts of the city.

Breakfast was the only thing to comment on negatively. The breakfast was Indian style and would be much better if it was served hot and fresh. I believe it is prepared elsewhere then brought in.

They got all their basics right and this is something even 5 star hotels miss at times. Most times all you need for a good experience are just the basics done well. Here's what they got right: -Clean room,sheets, towels, essential toiletries & a comfortable bed -Proactive and respectful staff with good behaviour with a smile on their face -well functioning air-conditioning throughout the hotel -Hot water available at all times with a pressure pump I'm guessing -Room cleaned as requested. -A decent breakfast and a good coffee machine - A kettle that works with good tea and coffee options -A safety locker Bear in mind that this is a relatively new property, whether they will continue to be as good is a question only time will tell!

- There was no chair provided which was strange because they had a small work table - Parking the car is a nightmare because of the speed bumps on the slope - No kitchen and hence no room service -Rooms are a quite small and a little cramped -Not much of space around the property. You could probably have a set up in the terrace where guests can get sunlight and some fresh air

I was thoroughly enjoyed and impressed with my experience. From the moment I stepped into the lobby, I was greeted by friendly and attentive staff who made me feel welcomed and at ease. The room was modern and clean. The bathrooms are spotless, with good water pressure and hot water available at all times. Good hotel and I like the room and their simple breakfast is the best ! Highly recommend to stay here. Thanks for the reception guy who help us to book a car to the airport. Highly appreciated Mr.Abdullah.

A very affordable accommodation option to stay in T-Nagar/Pondy Bazaar area that is well maintained with good service. The check-in experience was seamless with quick payment. Moreover the hotel reached out on WhatsApp in advance to confirm arrival time. The rooms are off good size with decent bathroom/toilet, a functional cupboard, cable TV, and a comfortable bed. The common areas are maintained clean. The morning breakfasts were decent variety over the three days stay. The reception was mostly responsive for any requests during the stay. All in all good value for money.

The location is a bit difficult to explain to taxi drivers, but once called the reception and they were able to give directions to drives, and other time used Google Maps or Uber for ease.