The food is really great / the staff are so nice starting from sachel who checked us in to every single worker there.

The AC isn’t bad but when I’m sleeping I wake up midnight sweating because it heats up.

Everything. We will be coming back here! Pharmacy on site which is handy. Great bar to watch the Mumbai sunset.

The Indian restaurant in the hotel on floor 1. The waiter didn't warn us we had ordered too much food for two of us and had to give the food away as we ordered too much. Waste of £150! The food was great especially the mains but we ordered way to much and wasn't warned by the lady serving us which is poor service. The lady waiter was caught gossiping about us when we complained about the food we had ordered and she should have notified us it would have been too much for two people.

We arrived in Mumbai in the middle of the night and from the moment we were met by the Oberoi driver we were made to feel at home. A member of staff greeted us straight from the car and handled check in inside our room so we could be comfortable. The room had been decorated for my husband’s birthday which was a nice touch. The service during our entire stay was impeccable. From the staff servicing our rooms, the waitstaff in the champagne bar and Eau bar, the baggage/driver staff, the concierge, and the pool staff, everyone was superb and couldn’t have made more of an effort to make our stay more comfortable. We have since travelled to a different city in India which doesn’t have an Oberoi and the difference in service is stark. The Oberoi is best in class.

I can’t think of anything

The room was well appointed, although a little smaller than I expected, but very comfortable with pillow options and good blackout curtains. The breakfast was excellent, cooked to order with a great choice of local and western options, plus a buffet for fruit and pastries. We had a wonderful waiter called Jason who made our mornings extra special with his recommendations and excellent service. The doormen were also fantastic, always courteous and helpful when our Uber went to the wrong pick up! We loved the location of the hotel as it was less frantic then other places and very peaceful, it's also great to walk along Marine Drive in the evenings and people watch. We had a great stay!

There wasn't anything that we didn't like. Sometimes it took a little longer when breakfast was busy, but just plan ahead if you are in a rush. Just a hint to housekeeping to clean under the bed as it was a bit dusty.

The hospitality is beyond imagination The staff is amazing - each employee is hand picked to give an outstanding experience They proactively upgraded us to an amazing suite (we didn’t even asked for an upgrade) They asked proactively about our flight schedule next day and once they learned it’s late at night they proactively offered a 14:30 late checkout although the hotel was fully booked that day - what what a service and what a consideration 🙏🙏🙏 Bottom line - we should have stayed in the Mumbai Oberoi at least 3-4 nights to fully enjoy the experience (definitely will do so next time)

I recently had the pleasure of staying at The Oberoi, and I must say, it was truly an unforgettable experience. From the moment I arrived, it was evident that the staff took care of even the smallest details to ensure a perfect stay. The room was immaculate, and it was clear that no detail had been overlooked. Fresh flowers, personalized welcome notes, and a thoughtfully curated selection of amenities all created an ambiance of luxury and comfort. The housekeeping staff consistently went above and beyond, leaving everything in pristine condition, and even arranging my belongings with care. What really set The Oberoi apart was their attentiveness to personal preferences. From the type of pillow I preferred to my choice of morning tea, everything was tailored exactly to my liking. The staff anticipated my needs effortlessly, making me feel like the most valued guest. Overall, The Oberoi delivers not just a stay but an experience where luxury meets thoughtful, personalized service. If you’re looking for a hotel that understands the importance of the little things, The Oberoi is the place to be. Highly recommended!

NA

I recently stayed at the hotel and had a truly wonderful experience. From the moment I arrived, the staff made me feel welcome and attended to my every need with genuine care and professionalism. **Location:** The hotel is perfectly located in next to Trident Hotel near the beach, making it convenient to explore the surrounding area. **Rooms:** My room was spacious, impeccably clean, and well-appointed with modern amenities, a comfortable bed. It was a perfect retreat after a long day of exploring. **Service:** The service was outstanding. As I requested for a welcome to India treat and it was added without any additional charges plus the extra touches of having a welcome dessert and daily fresh fruits. The staff went above and beyond to ensure my stay was comfortable and enjoyable. **Amenities:** The hotel offers fantastic amenities, including pool, spa, gym, and restaurants, all of which added to the overall experience. **Food:** I had the pleasure of dining at the hotel restaurants and the food was delicious. The variety and quality were impressive, and the service was excellent. Overall, I couldn’t have asked for a better experience. The Oberoi Mumbai exceeded my expectations in every way, and I would highly recommend it to anyone looking for a top-notch stay in Mumbai.

Everything

Exceptional hotel with amazing staff the friendliest and helpful people ever ! Our room was massive and had the best sea view - t’s the best hotel we’ve ever stayed in . The best breakfast options ( perfect for me as I’m fussy with my food ! and most delicious I’ve tasted. It’s the best hotel in the area for sure. Great little gym and a pool - it’s perfect for a short break. Incredible foyer with choices of restaurants in the hotel and the staff could do not do enough for us. Kind and caring people who love to see you happy and will spend time getting to know you. We will be back for sure

Nothing

Places like The Oberoi at Nariman Point should not have to be bothered with ratings and reviews because every aspect of the hotel is so exceptional, near perfection, that even this brief review is meaningless in the grander scheme of things. And yet, I will take this time to say that every staff member--every one of them--makes a guest at The Oberoi feel as if they were the only person there. From the breakfast chef and towel supplier, to the gym assistant and front desk, every person has been trained with the utmost in civility, generosity, and kindness. And of course the rooms and services provided are unmatched. This is why I stay at The Oberoi when I can because it is an experience unlike any other in hotels--they show all hotel brands throughout the world the exacting yet effortless standard to which everyone should strive. And us mere mortals are forced to enjoy, gain peace, and be fulfilled at every turn. Thank you Oberoi for all that you do.

Not a single thing.

The staff were wonderful and courteous. Super polite and couldn't do enough to ensure that our stay was as perfect as possible. They arranged a valentine's welcome for my partner and some treats for our 10 year old, which made him super happy.

The food options were great, though breakfast was pretty much the same day after day and it would be nice to have a change over the course of a week. Very minor point though, everything we had was delicious!