We had a wonderful, extended stay at The Plataran Menjangan Resort and Spa that exceeded our high expectations. Away from the crowds, it provided an ocean-front sanctuary in the forest of the national park that was restful and calm. The resort provided a car from the airport as well as a shuttle that enabled visits to local sights which were very welcome. Service was outstanding and all the staff delivered it in a personalised and charming manner. Nothing was too difficult for them. The food was excellent with Chef Arie also creating special dishes to accommodate dietary restrictions. Breakfast and afternoon tea were especial highlights. The accommodation was beautiful and kept immaculately clean as were the beaches. We were able to experience and learn a lot about traditional Balinese culture including some great music, singing and dancing. The trip to and picnic lunch on Menjangan Island was excellent with great snorkelling. From the senior management down, the staff could not do enough for us and made our stay a memorable one. Other highlights included the extended family of deer that would graze in front of the villas, the bird life and cheeky monkeys. We appreciated the resort's genuine ecological commitments with its endemic tree-planting programme and breeding of the endangered Balinese starling for release in the national park. We would definitely come back again and recommend it to couples and families seeking a retreat in a beautiful area.

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hotel is located inside the national Park. our room is surrounding by the mangroves, and the water is very clear. and every late afternoon you can see the wild deer walk by our room, what a beautiful place!!! and the staff is very friendly. and thanks for our anniversary cake 😊😊

as a five star hotel, there is a few things I think hotel need to improve. first is from outside the drive way into hotel. the road is very bad condition, our car can only drive very slow to get in the hotel. including the walking path inside the hotel, is bad as well. the road haven’t being fixed for long time. you need to walk carefully with the rocky road. and our bed is making funny noises once you turning your body when you sleep. not sure because the bed frame is getting old and lose something.. the staff was try to fix the bed problem for us. I think keep hotel in the good shape is very important for the long term business.

The breakfast was ample- fruit, pastries, juice, variety of eggs & pancakes & eat as much as you want. Excellent quality. Location in oceanview mangrove villa had our own private beach, very quiet & secluded, close to pool and octagon restaurant. It was truly luxurious. Service was amazing from all staff

We did feather encounter at 6am & were given breakfast boxes to take with us but didn’t get to have until 10.30am. Part of the tour included a picnic lunch after we returned to the resort. The feather encounter was fantastic, guide extremely knowledgeable. Breakfast & lunch just too close together. Probably should make picnic lunch a separate option as it was very good but we were a bit full to really appreciate fully

Everything, Location was amazing with monkeys and deer walking around the site, the staff couldn’t do enough to help, we had an mangrove Ocean view and the view was exceptional out to see. Both of the rooms had smart TVs and excellent tea and coffee making facilities

The bicycles that you could use on the property need better maintenance. We also asked for a car to take us back down to Jim Brennan beach and the car that turned up was very old. Beyond that everything else was top-notch

The staff were INCREDIBLE. Not only is every single person amazing at their jobs, attentive and professional, they are all also warm genuine caring people. Every day they would come to say hi to us at breakfast and ask about our evening and what we had planned. Special mention to Ariani, Kamar, Dharma, Ade, Nyoman & the pastry chef who we talked to every day and who we felt incredibly close to like a family! The attention to detail blew us away. Just a few things were: - setting up afternoon tea in a tree house instead of the restaurant with shade when I got to sun burnt. - remembering that my fiancé doesn’t like bugs and setting up extra bug repelling candles - pricing extra chill in meals when we mentioned my fiancé loves spicy - putting my favourite flowers as garnishes in drinks when I mentioned it the previous day - moving breakfast to the viewing deck instead of the restaurant so we could use the telescope whilst we ate - high quality bug repellant cream in the room that was organic - putting more scent in the diffuser in our villa because my fiancé loved the smell - Powerful hairdryer!!! ( ladies!) - cookies for turn down. we can go on and on!

there is NOTHING they could have done better - it was perfection.

amazing location , rooms , staff , monkeys and deer chilling in your back yard , best spa in Bali probably the most unique amazing place I’ve stayed

the food needs improvement - menu too large overhaul menu make it smaller and use fresh ingredients only . it’s the only food option you have and it’s not cheap. people won’t mind mind paying more as it’s isolated but it must be fresh .

A magical place in West Bali national park. Beautiful villas - spacious, comfortable and very well appointed. Staff are superb- made us feel cared for and special in every little thing. Location is amazing, there is a relaxed and serene atmosphere around the place, animals are roaming freely around, and you can watch wild deer and monkeys while sitting by a beautiful infinity pool. We loved this resort and hope to be back.

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Everything is top-notch. Breakfast is made to order; good variety, good taste, and portion. I love having the deer sleeping beside our villa. We also enjoyed the different free activities that they provided. Everyone is very friendly and helpful.

It took us almost 6 hours from the airport. Next time, I would book a night somewhere closer so that we can start the trip in the morning and get there before dark.

Room was very nice .Staff were super friendly and very accomodating . Good staff knowledge of the surrounding National Park and interaction with the animals

Attention to serving food hot needs more care .More than 1 meal had to be sent back as cold on arrival . Road to the property from the main road is very broken and could damage a family car easily if not taking things very very slowly . Plunge pool had no sunlight so quite cold

The beautiful locale, and the bevy of friendly staff, always willing to help! I loved that they had a "WhatsApp concierge" at our beck and call

Their 3 hour estimate to the resort from the airport was conservative. The actual time was 6+ hours too and 5.5 hours on the return It was expensive for the activities, but the personal touch and hospitality could justify the cost if it was for a special occasion