Location close to beach , good staff, nice restaurant, quiet rooms

Buffet breakfast not suitable for vegetarian

This is a great hotel if you're staying around kuta. Staff was really nice, it's right across the beach and a lot of places to eat and drink around. Will definitely book again when we go back to Bali.

Good location , perfect representation of traditional Balinese culture and living. The Alam villa was a great little addition of the resort.

I thought that the way the Villa rooms are constructed with the Cain style roof is that the top of the walls don’t fully connect with the roof allowing lots of mosquitos especially during the breeding season now in to your room. Yes bug spray and coils were supplied but it was a constant battle keeping them and the friendly loud Geckos out. The room was great but just thought this could be sealed off to keep it more insect protected.

The hotel is conveniently situated on the buzzing Kuta beach. Plenty of malls and restaurants nearby. Kuta beach is the heart of touristic areas so it is ideal to start the journey from here. Staffs were extremely friendly and accommodating. We made a few request like really late check in (2 am), 15 mins early breakfast and breakfast box for our early morning trip. All requests were responded with no issues. The rooms were spacious and designed in a resort atmosphere. We had a totally relaxed time.

Alam Lanai room (the cheapest type) was a little old. But it is understandable. Bed linens smelled a little damp.

calm, relaxing environment. great pool. good food at the restaurant and staff was very friendly and helpful.

to tell the truth we didn't like the spa people pushing their services during breakfast. by all means put a brochure in my room or have them in the entrance way but dining/ breakfast needs to be non commercial. 8

The location is very good, right across the beach. The design is also very nice, with villa ambience in the middle of a busy Kuta beach. The room is spacious, good privacy, and we could even hear birds chirping in the afternoon. The Jamu Spa at this resort is fabulous, must try!

The internet is quite bad. We found it difficult to back-up photos from our phones to the cloud drive. The internet is so bad that the smart TV in the room cannot connect consistently.

All the plants and greenery of the resort.. The nice restaurant right outside. All the staff were amazing; Very courteous and accommodating

I had my elderly parents with me, I/we didn't like that our room was in the 2nd floor and so was the breakfast/dining area. An accidental fall is one of my greatest fears for them

The rooms were spacious and comfortable with tv, air-conditioning, inhouse coffee making and minibar. The staff were always friendly and helpful. The pools clean and tidy, with the same dedicated staff daily who were very welcoming and attentive. There was a complimentary christmas eve and new years eve party. The inhouse cafe italian cafe at the front was great for casual dinning and drinks.

The room was a bit musty/damp smell on entry, but once the air conditioning was functioning and we left the bathroom open to air the smell quickly dissipated and was fine for the rest of the stay.

Loved it. Had a quad room for the kids and an Alam Villa for my husband and myself. Loved the location, right on Legian Beach easy walk to everything. Ok breakfast. Loved the outdoors bathtub, very Bali.

Airconditioning is practically non existent. Alam Villa was uncomfortably hot. Rooms weren't cleaned properly (floors, new sheets etc) the entire stay which was 10nights. Breakfast options were limited and repetitive. Body lotion gave me a horrific allergic reaction that ended up putting a real dampener on the end of our trip. Often had to ask everyday for waters and fresh towels.

The staff are attentive and accommodate to your needs, we had to check in a day late due to weather conditions but they made sure our room was well kept and ready for us the moment we had arrived. Staff are welcoming and warm, making sure we had everything to be comfortable even though the mosquitoes were at its high. The complimentary rest lounge was quiet but felt very tranquil, with a small selection of beverages and snacks to nibble on. We did not try the buffet, but now feel like we may have missed out on something incredibly delightful. Room amenities were everything we needed, very beautifully curated gardens, along with the pool.