398 reviews
From
$50Jl. Sutomo No.1, Medan, 20235, Indonesia
398 reviews
1/59
From
$50Spa/Wellness packages
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Free shuttle
Steam room
Free spa
Welcome to the Grand Mercure Medan Angkasa, a luxurious 5-star hotel located in Medan, Indonesia. Situated just 1.4mi from the city center, this hotel offers convenience and comfort for travelers looking to explore the vibrant city. With over 398 reviews, you can trust that your stay at Grand Mercure Medan Angkasa will be nothing short of exceptional.
Starting at a minimum price of $50, this hotel offers a range of amenities to ensure a memorable stay. Enjoy a delicious breakfast each morning before venturing out to explore the city. Take advantage of the outdoor swimming pool and hot tub to relax and unwind, or indulge in a spa treatment or sauna session for ultimate rejuvenation. The hotel also offers free shuttle service, making it easy to explore the surrounding area.
The rooms at Grand Mercure Medan Angkasa are spacious and well-appointed, with amenities such as air conditioning, a minibar, and a flat-screen TV. The hotel is pet-friendly, and the friendly staff are available 24 hours a day to assist with any needs or inquiries. Whether you're traveling for business or leisure, Grand Mercure Medan Angkasa provides everything you need for a comfortable and enjoyable stay in Medan.
After a day of exploring Medan, take a dip in one of the two outdoor pools at the Grand Mercure Medan Angkasa. The first pool is perfect for all seasons, allowing you to swim and relax no matter the weather. For a more serene experience, head to the second pool, exclusively for adults, where you can enjoy a peaceful swim without any disturbances. Whichever pool you choose, you'll be able to soak up the sun and unwind in a tropical paradise.
When it comes to dining options, the Grand Mercure Medan Angkasa has you covered. Visit the Orchid Restaurant, where you can indulge in a variety of cuisines ranging from American to Cantonese to Indonesian. This family-friendly restaurant provides a modern and inviting ambiance for you to enjoy your meal. If you're in the mood for authentic Cantonese cuisine, head to the Crystal Jade Restaurant. With its sleek and modern setting, you'll be able to savor the flavors of China in a sophisticated atmosphere.
When it's time to settle your bill, rest assured that the Grand Mercure Medan Angkasa accepts cash as well as major credit cards such as American Express, Mastercard, and Visa. This allows you flexibility and convenience in how you choose to pay for your stay. Whether you prefer to pay with cash or credit, the hotel accommodates your payment needs.
With its spacious and well-appointed rooms, top-notch amenities, and convenient location, the Grand Mercure Medan Angkasa provides everything you need for an enjoyable and comfortable stay in the vibrant city of Medan. The friendly and attentive staff are available 24/7 to assist you with any needs or inquiries, ensuring that your stay is nothing short of exceptional. Whether you're traveling for business or leisure, this luxurious 5-star hotel is the perfect choice for an unforgettable experience in Medan.
Closest airports
Kualanamu International Airport
13.6miSpa/Wellness packages
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Free shuttle
Steam room
Free spa
Air conditioning
Kid-friendly buffet
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Elevator
Room service
Restaurant
Wheelchair accessible
Bathtub
Free toiletries
Bidet
Private Bathroom
Parking On Site
Junior Suite
1 King Size Bed
+
x3
More details
Show 6 photos
Deluxe, 2 Twin
390 sqft
Minibar
Flat-screen TV
Refrigerator
Tea/Coffee maker
+
More details
This twin room features air conditioning, a satellite TV and a mini-bar. The private bathroom is fitted with a shower and free toiletries.
Run Of House
x10
+
x6
More details
Room Run Of House
Show 6 photos
Suite
+
More details
Executive, Twin
1 Twin Bed
580 sqft
Minibar
Flat-screen TV
Refrigerator
+
More details
Offering more space, this double room features air conditioning, a satellite TV and a living area. The en suite bathroom is fitted with a shower and free toiletries.
Show 2 photos
Standard, Twin
1 Twin Bed
+
More details
Show 3 photos
Family Suite
690 sqft
x8
+
x5
More details
Family Suite with 2 Bed Rooms is 689 square feet.
Show 6 photos
Deluxe, 2 Single
2 Twin Beds
390 sqft
City view
Private Bathroom
Bathtub
Minibar
x4
+
x3
More details
Deluxe Room With 2 Single Beds is 388 square feet and includes 2 single beds 80-130 width.
Executive
+
More details
Room Executive
Show 5 photos
Deluxe, King
1 Queen Size Bed
390 sqft
City view
Private Bathroom
Bathtub
Minibar
+
More details
Deluxe Room with 1 King Size Bed is 452 square feet and includes either a queen-size bed 150-154 width or a king-size bed 150-183 width plus desk, tea and coffee making facilities , and safe.
Show 5 photos
Premier, King
1 King Size Bed
410 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
+
More details
Take in the stunning city view from the comfort of your 409 sqft Premier King Room. With a spacious king size bed and all the amenities you need for a relaxing stay, this room is perfect for 2 adults and 3 children.
Show 6 photos
Deluxe, Twin
Free wifi
Minibar
Flat-screen TV
Refrigerator
x10
+
x6
More details
Show 5 photos
Premier, Twin
Free wifi
Minibar
Flat-screen TV
Refrigerator
+
More details
Deluxe
1 Twin Bed
x4
+
x3
More details
Deluxe
Premium
x6
+
x3
More details
Premium
Show 5 photos
Premier, 2 Twin
2 Twin Beds
410 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
+
More details
Our Premier Twin Room offers a spacious 409 sqft area with stunning city views, two comfortable twin beds, and a host of amenities including a flat-screen TV, minibar, and air conditioning. Perfect for families with 2 adults and 3 children, it guarantees a memorable and enjoyable stay.
Show 4 photos
Executive, King
1 King Size Bed
515 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
x4
+
x3
More details
Welcome to our Junior King Suite, a spacious 517 sqft suite with a breathtaking city view and a comfortable sitting area. Pamper yourself with our luxurious amenities, including a private bathroom, a minibar, a flat-screen TV, and a refreshing tea or coffee maker. Perfect for a family getaway, this suite accommodates 2 adults and 3 children, ensuring a truly memorable stay.
Standard Room
1 King Size Bed
x4
+
x3
More details
Standard
Premier
x4
+
x3
More details
Premier
Show 3 photos
Deluxe Suite
1 King Size Bed
580 sqft
+
More details
Deluxe Suite with 1 King Size bed is 581 square feet and includes a king-size bed 150-183 width.
Show 3 photos
Family Suite, 2 Bedroom
+
More details
Suite, 2 Bedroom
x8
+
x5
More details
7.9
398 reviewsFrom
$50Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇮🇩
Don
8.2
8.2
This hotel was my Grandfather residence during the war. It is historical for my family. Room is big, aircond worked very well, air system in the room is well kept. Only hot shower wasn't that hot (understandable as it has to be an old boiler system)
Hot shower, though the water pressure is good but it isn't that hot.
🇲🇾
Linda
8.2
8.2
Ibnu, the supervisor at breakfast time was very friendly and chatty. He has good interpersonal skills and conduct his mannerism in a very professional way. Everyone is actually really good.
Specifically mentioned we wanted NON-SMOKING ROOM. Reception was offering a room that can be smoking or non-smoking. Further, saying it was only a ‘request’ that can only be honoured upon check in. Then, what’s the point of having the specific box to indicate preference. Loosing the room key cost Rp50k, we got charged. Then found out that communication with breakfast attendants and receptionist were lacking. They returned our key to the receptionist. Appreciate the call for check out reminder at 12o’clock. Again, our agreement that our check out time was at 1pm was not in the system. I found that there should be a better communication among employees to avoid any embarrassment of appeared to be unprofessional conduct.
🇺🇸
Evita
9.1
9.1
We stayed in the hotel for a week. The staffs are wonderful and friendly. The breakfast buffet was fabulous. Salute to Mr. Hotman, Mr. Ari and one of the manager (I forgot his name)... and all the staff that we encountered. My son and I really enjoyed our staying there. We do not know when we will return to Medan again but we will definitely stay in Grand Mercure when we do.
The separation between the smoking and non-smoking should be more clear. We understand that the hotel cannot tell people to stop smoking even in the restaurant, but at least clear accommodation for those who cannot stand the smoke should be provided.
🇳🇱
Ilon
9.1
9.1
The staff is very friendly and helpful. We stayed in two different rooms on separate occasions. Both rooms were very clean. The room on the 10th floor had a newer more modern furnishings whereas the the room on the 8th floor was a more classic. Beds and pillows were very comfortable. The breakfast is incredible. Big variety of Western and Asian option, sweet and savory. We couldn't believe our eyes how much was on offer and it was all delicious. The Hotel offers very good value for money. We were very happy and can recommend staying here!
One bed in the room on the 8th floor had a few stains.
🇸🇬
Rutmana
8.2
8.2
I like that I got the huge non smoking room as requested and it was on high floor. Perfect location cos it is near to everywhere and nice food. The staff can speak English well.
the room was not ready when I arrived at 4.30 while my check in supposed to be at 2pm. another uncomfortable things are the pool, it is written on the door that the pool is open from 7am to 7pm but in reality you only can use the pool at 10am. So feel like I don’t use the pool to the max. The TV is not working when I want to use it and it needs more than 1 hour to fix which is very annoying. When it’s working it needs your own account so ☹️ and the next day when I want to use youtube, the connection is not working.
🇳🇱
Anonymous
10
10
Good start of our vacation. The rooms are big and super clean. The staff is so friendly and helpfull. Also the breakfast and dinner is so nice. We recommend you to take the Lontong Medan for breakfast, a great local dish. A special thanks to Hotlan and Debby for the great hospitality!
We have nothing to complain about our stay in Grand Mercure. Definitely would recommend everyone to stay in this hotel.
🇮🇩
Syed
10
10
The followup by staff ( Mr Hotlan and other hospitality managers) to some problem i shared on first day, was extra ordinary. He made sure to meet me and my family twice every day at bfast or evening . Kept on checking for any requirment. Extreme profressional and gem of person. Reason to visit again
The room service food prep time is quite long. 1 to 1.5 hrs for order prep and come to room.. Sometimes like bring milk glass took 45 min. Can be improved
🇺🇸
Evita
9.1
9.1
My son and I love almost everything in this hotel. We really enjoyed our stay. The friendly and courteous staffs made our stay so memorable. Thanks to Pak Rio, Pak Hotlan and Pak Ari. Breakfast buffet was wonderful. We would definitely return to this hotel when we visit the country in the future. The only suggestion we would make is to clearly assign the smoking and non-smoking area during breakfast time/cafe.
NOTHING!!!
🇨🇭
John
8.2
8.2
Nice room, clean, good value. The pool is good too, a dip in it sets you up nicely for breakfast!
The gym equipment has seen better days. Not well maintained. Water cooler had no water or cups. No towels and nor napkins to wipe down the equipment after use. Still, I managed a good session but it could be so much better. It's very off-putting ro see grubby fitness equipment.
🇲🇾
Kazuko
8.2
8.2
Good location. Bed is very comfortable.
I booked a premium twin because it looks newer than other rooms, but it was not that new. Small towels were not provided and needed to ask for it. We found a small cockroach in the food we ate at the restaurant, they just changed to a new one and gave a free fruit platter. No sincere apologies were given from the staff and they charged the food
Attractions
Museum Gedung Arca (Archaeological Museum)
0.7miAttractions
Museum Gedung Arca (Archaeological Museum)
0.7miAirports
Kualanamu International Airport
13.6miOrchid Restaurant
Cuisines
American•Cantonese•Chinese•Indonesian•Seafood•Local•Asian•InternationalAmbiances
Family Friendly•ModernCrystal Jade Restaurant
Cuisines
Cantonese•ChineseAmbiances
Family Friendly•ModernLocation
OutdoorAvailability
All seasonLocation
OutdoorAge restrictions
Adults onlyAvailability
All seasonSpa/Wellness packages
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Free shuttle
Steam room
Free spa
Air conditioning
Kid-friendly buffet
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Elevator
Room service
Restaurant
Wheelchair accessible
Bathtub
Free toiletries
Bidet
Private Bathroom
Parking On Site
Accessibility
Lowered sink
Toilet with grab rails
Wheelchair accessible
Bathroom
Bathrobe
Bathtub
Bidet
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Food & Drink
Bar
Breakfast in the room
Kid-friendly buffet
Minibar
Restaurant
Snack bar
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Express check-in/out
Invoice provided
Private check-in/out
General
Air conditioning
Designated smoking area
Elevator
Executive lounge access
Facilities for disabled guests
Family rooms
Interconnecting room(s) available
Non-smoking rooms
Room service
Internet
Free wifi
Kitchen
Refrigerator
Living Area
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Telephone
TV
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Spa
Fitness
Fitness center
Fitness classes
Free spa
Kids' pool
Locker rooms
Massage
Outdoor swimming pool
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Yoga classes
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Free shuttle
View
City view
Pool view
From
$50Check-in
From 14:00
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Parking
Free private parking is available on site (reservation is not needed).
Children and beds
Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
10+ years
Extra bed upon request
$19 per person per day
The price in IDR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
Visa,
American Express,
Mastercard,
Cash only
This property accepts cash.
What's the check-in and check-out schedule at Grand Mercure Medan Angkasa?
Grand Mercure Medan Angkasa permits check-ins after 02:00 PM and expects check-outs to be completed by 12:00 PM.
Is free parking available at Grand Mercure Medan Angkasa?
Yes, there is parking available at the Grand Mercure Medan Angkasa hotel. The parking is free, private, and located on site. There is no need for a parking reservation.
What are the rates at Grand Mercure Medan Angkasa?
For stays at Grand Mercure Medan Angkasa, prices generally start at $50. However, your final rate might differ due to room types and date selections. To know the exact cost, specify your dates.
Which room categories can I book at Grand Mercure Medan Angkasa?
The hotel offers Premier King and Twin rooms, Deluxe Twin and King rooms, and a Junior King Suite. All rooms are non-smoking and have a room size ranging from 388 sqft to 517 sqft. The rooms can accommodate 2 adults and 3 children and are equipped with either a King, Queen, or Twin beds.
What are the main attractions at Grand Mercure Medan Angkasa?
Guests at Grand Mercure Medan Angkasa can spend their time enjoying the leisure amenities provided by the hotel. They can relax and rejuvenate with spa and wellness packages, access the outdoor swimming pool or the kids' pool, and indulge in the steam room, hot tub/Jacuzzi, and sauna. Fitness enthusiasts can make use of the fitness center, as well as participate in fitness and yoga classes.
The hotel also offers a business center for guests who need to work or have meetings. Guests can dine at the Orchid Restaurant, which offers a wide range of cuisines including American, Cantonese, Chinese, Indonesian, seafood, local, Asian, and international. There is also a Crystal Jade Restaurant serving Cantonese and Chinese cuisine.
The outdoor pools are available all year round, with one being exclusive for adults.
Can guests use a pool at Grand Mercure Medan Angkasa?
The Grand Mercure Medan Angkasa hotel has two pools available. Both pools are located outdoors and are available all year round. Pool 2 has an age restriction and is designated for adults only.
Are there restaurants located within Grand Mercure Medan Angkasa?
Yes, the Grand Mercure Medan Angkasa hotel does have restaurants on site. The Orchid Restaurant offers a variety of cuisines such as American, Cantonese, Chinese, Indonesian, Seafood, Local, Asian, and International. The Crystal Jade Restaurant specializes in Cantonese and Chinese cuisine.
Can I use my credit card at Grand Mercure Medan Angkasa?
Yes, you can use your credit card at Grand Mercure Medan Angkasa. They accept American Express, Mastercard, and Visa as payment methods. Additionally, cash payments are accepted as well.
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