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8.4

434 reviews

JW Marriott Hotel Medan

JW Marriott Hotel Medan

Jalan Putri Hijau No. 10, Medan, 20111, Indonesia

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Restaurant

Kids' pool

Business center

Free wifi

Room service

Free shuttle

Streaming service (like Netflix)

JW Marriott Hotel Medan

Experience luxury and elegance at JW Marriott Hotel Medan, a 5-star hotel located in the heart of Medan, Indonesia. With its convenient location just 1.1mi from the city center, you'll have easy access to the city's vibrant attractions and bustling markets. The hotel boasts 434 reviews and offers a minimum price starting from $120.

Start your day off right with a delicious breakfast provided by the hotel. Whether you're looking to relax or explore, the amenities at JW Marriott Hotel Medan cater to every need. Unwind at the spa, take a dip in the kids' pool, or enjoy the free shuttle service to explore the city. The hotel also features a restaurant and bar, perfect for indulging in a delicious meal or enjoying live music performances.

With its range of amenities and convenient location, JW Marriott Hotel Medan is the perfect choice for a luxurious stay in Indonesia. Whether you're traveling for business or leisure, this hotel offers everything you need for a comfortable and enjoyable stay. Book your stay today and experience the ultimate in luxury and hospitality.

When it comes to dining options, JW Marriott Hotel Medan has you covered with a variety of restaurants to choose from. Start your culinary journey at Marriott Cafe, where you can indulge in a wide range of cuisines including Chinese, Indian, Indonesian, Japanese, and more. If Cantonese cuisine is more your style, head to Jade Restaurant for a traditional dining experience. For a romantic evening, visit Prime Steakhouse, offering a modern ambiance and delicious seafood and steak options. And if you're looking for a casual spot to relax and enjoy a drink, The Lobby Lounge offers an inviting atmosphere with American and local cuisine options.

At JW Marriott Hotel Medan, your comfort and relaxation are of utmost importance. The spacious and well-appointed rooms offer a variety of options to cater to your needs. Whether you're traveling with a family or on a business trip, there is a room suitable for you. Enjoy the Executive Twin Room with Lounge Access, perfect for two adults and one child, or the Deluxe Twin Room for a comfortable stay. If you prefer a King-size bed, the Deluxe King Room or the Guest room with a Panoramic City view are great choices. Whichever room you choose, you can expect a smoke-free environment and a sizeable 484 square feet of space to unwind and rejuvenate.

In addition to its convenient location, luxurious amenities, and delightful dining options, JW Marriott Hotel Medan also accepts a variety of payment methods. Cash is accepted, and major credit cards such as JCB, Diners Club, American Express, Visa, and Mastercard are also welcome. This ensures a hassle-free and convenient experience for every guest. So go ahead and make your reservation today, and let JW Marriott Hotel Medan be your home away from home for your next trip to Indonesia.

Closest airports

Kualanamu International Airport

14mi

Most popular amenities

Spa/Wellness packages

Restaurant

Kids' pool

Business center

Free wifi

Room service

Free shuttle

Streaming service (like Netflix)

Steam room

Air conditioning

Kid-friendly buffet

Bar

24-hour front desk

Non-smoking rooms

Live music/Performance

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Elevator

View

Upper floors accessible by elevator

Free toiletries

Bidet

Bathtub

Rooms

Show 6 photos

Panoramic, 2 Twin, City View

2 Twin Beds

Minibar

x4

+

x3

More details

Panoramic Room, 2 Twin Beds, City View includes 2 single beds 80-130 width plus tea and coffee making facilities and safe.

Show 7 photos

Executive, 2 Twin

2 Twin Beds

Minibar

x4

+

x3

More details

Executive Room, 2 Twin Beds includes 2 single beds 80-130 width plus tea and coffee making facilities and safe.

Show 6 photos

Panoramic, King, City View

1 King Size Bed

Minibar

x4

+

x3

More details

Panoramic Room, 1 King Bed, City View includes a king-size bed 150-183 width plus tea and coffee making facilities and safe.

Show 7 photos

Executive, King

1 King Size Bed

Minibar

+

More details

Executive Room, 1 King Bed includes a king-size bed 150-183 width plus tea and coffee making facilities and safe.

Show 5 photos

Room - 2 Twin

2 Twin Beds

Minibar

x4

+

x3

More details

Room, 2 Twin Beds includes 2 single beds 80-130 width plus tea and coffee making facilities and safe.

Executive lounge access, Guest room, 1 King in JW Marriott Hotel Medan

Show 3 photos

King Room, Executive Lounge Access

1 King Size Bed

485 sqft

City view

Private Bathroom

Bathtub

Minibar

+

More details

Experience luxury and comfort in our spacious Executive lounge access room, featuring a city view, private bathroom with bathtub, and a minibar. With a king size bed and room for 3 adults and 1 child, enjoy amenities like a flat-screen TV, air conditioning, and a complimentary tea/coffee maker.

Executive Twin Room with Lounge Access in JW Marriott Hotel Medan

Show 3 photos

Executive, 2 Twin, Lounge Access

2 Twin Beds

485 sqft

City view

Private Bathroom

Bathtub

Minibar

+

More details

Step into our spacious Executive Twin Room, offering 484 sqft of comfort and style. Enjoy the breathtaking city view, indulge in the luxurious bathtub, and unwind with a favorite movie on the flat-screen TV. With access to our exclusive Executive Lounge, you'll experience the perfect blend of relaxation and elegance.

Deluxe Twin Room in JW Marriott Hotel Medan

Show 3 photos

Deluxe, 2 Twin

2 Twin Beds

485 sqft

City view

Private Bathroom

Bathtub

Minibar

x10

+

x6

More details

The pool with a view is the standout feature of this twin room. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned twin room features a flat-screen TV with streaming services, a mini-bar, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

Guest room, 2 Twin/Single Bed(s), Panoramic City view in JW Marriott Hotel Medan

Show 3 photos

Panoramic, 2 Twin, Panoramic City View

2 Twin Beds

485 sqft

City view

Private Bathroom

Bathtub

Minibar

+

More details

Enjoy breathtaking panoramic views of the city from the comfort of your spacious 484 sqft guest room, featuring two twin beds and a private bathroom with a bathtub. Stay entertained with a flat-screen TV and streaming service, while staying refreshed with a minibar and air conditioning.

Guest room, 1 King, Panoramic City view in JW Marriott Hotel Medan

Show 3 photos

Panoramic, King, Panoramic City View

1 King Size Bed

485 sqft

City view

Private Bathroom

Bathtub

Minibar

+

More details

Indulge in the spaciousness of our Double Guest Room with a panoramic city view, featuring a luxurious king-size bed and a private bathroom complete with a bathtub. Unwind while enjoying the city lights on the flat-screen TV, and stay refreshed with the minibar and tea/coffee maker at your disposal.

Deluxe King Room in JW Marriott Hotel Medan

Show 2 photos

Deluxe, King

1 King Size Bed

485 sqft

City view

Private Bathroom

Bathtub

Minibar

x4

+

x3

More details

Experience true luxury in our Deluxe King Room, boasting a spacious 484 sqft, a breathtaking city view, a private bathroom with a bathtub, and a mini-bar. Relax and unwind while enjoying the flat-screen TV and complimentary toiletries provided, making your stay unforgettable. Only non-smoking rooms available.

Show 4 photos

Junior Suite, Executive Lounge Access

1 King Size Bed

+

More details

Junior Suite, Executive lounge access, 1 King.

Guest reviews

8.4

434 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇲🇾

Oi

9.1

February 2024

First, the staff is friendly and helpful, meeting the expectations of a 5-star hotel. Special shout-out to Debang, Nurul and Johannes. The breakfast buffet was really good. And the food at Jade (Chinese restaurant) was within expectation. As for the room, the amenities are great.

The furniture in the room looks tired. Maybe Marriot could consider upgrading items like the work chair, the standing light, and the armchair. Also, compared with the breakfast buffet, the dinner spread was a bit disappointing.

🇮🇩

Mariana

8.2

May 2023

The beds are quite big and comfy.

The closet in my room was not working well but it was fixed asap when we complained. The unpleasant experience is one of the housekeeping staff’s reaction when I asked for additional towels and bath gel. The staff insisted to have the wet towels to be returned in exchange of new towels. Since the hotel supports green campaign, the bath gel is refilled in a bottle and we needed to hand over the bottle to be filled instead of providing us another bottle while my husband was still bathing. When the bottle was refilled, it was filled only 1/4 of the bottle.

🇺🇸

Unknownadventurer

8.2

January 2023

Great hard working staff very friendly and helpful Close to malls and shopping and food Daily breakfast was good variety Several dine in options available Had lot of security check points

The hotel is nice but some facilities need to be upgraded. Hot water in tropical countries means luke warm which is probably appropriate but having a hot shower after long hikes around the city would be good. No signal crosswalks to get to the mall so you're going to have to play chicken against a million scooters but it can be done once you get the hang of it I had a pleasant stay and the people are so kind which more than made up for anything. Medan is a hidden gem of a city to visit!

🇳🇱

Jolène

10

January 2023

It has almost everything you can wish for. The breakfast is the best hotel breakfast I have ever experienced. A lot of choice, delicious coffee but best of all outstanding service. Props to all the hotel staff delivering the best and personal service one could possibly ask for. I can’t remember all the names I had good conversations with, but one I do remember is Hambali. His service is more than outstanding.

The size of the gym is amazing. It has many nice machines, but I missed an absolute must: One machine to train your abs with! Also, you have a nice cocktail bar but it closes extremely early. One night it was even closed at 10 pm already. Please do something about it. As a hotel like Marriott the bar should at least be open until 12.

🇲🇾

Justin

9.1

January 2024

Room was good and spacious. Bed was good and tables were ample. The bathroom is big and spacious. The spa and jacuzzi facilities are good as well. Reception is big and presentable. Breakfast spread is really good.

There was a small puddle between the toilet bowl and the shower area that appeared especially after showers. Would be great if there were more hooks in the shower cubicle in Mens room next to the jacuzzi.

🇮🇩

Syahrul

9.1

September 2023

beyond expectation for the room. Breakfast has so many varieties, but if possible could provide traditional drinks like jamu. For bed so comfort.

First, traditional drinks like jamu are not provided. Secondly, for the room sometimes 2 and sometimes 3 or 4 bottles of mineral water were provided in the room, why not steady?...fruits if free on the table every day would be great.

🇲🇾

Bunga

9.1

July 2023

The staff especially at front desks at executive lounge there is Niko and Yuni. And the front desk at breakfast, always call my name. Thanks you guys.

The jacuzzi for woman are on renovation, so sad. The air conditioner during afternoon it was not cold even though we use 16 Celsius it was not cold as usually. And the water at sink at toilet woman beside breakfast area the water are brown color on Sunday morning. And the lift didn’t have aircond it’s worse.

🇸🇬

Shaikh

9.1

December 2023

The breakfast spread was marvellous especially the variety of Indonesian dishes. We love the jamu drinks served during breakfast. Staff were friendly and polite. There were many closet hangers provided which was convenient.

Water did nit drain out well in the shower area due to the floor tiling causing water ponding.

🇦🇺

Liana

10

June 2022

The trip was intended to be a staycation for my elderlies grandma and her kids (being my mom and auntie) who went to see her from Australia, after being locked down by COVID for such a long time. I really appreciate the fact that JW Medan upgraded them to a bigger room (junior suite), which made my grandma felt even happier (she loves staying in a hotel! And that hotel experience) and too be honest, the suite provides everyone with more space to move around instead of being cooped up in a small room. Based from what I read online, I knew JW Medan was always excellent with their staff and service, but the upgrade was something above and beyond. Given to its location, staying there means my mom and auntie could organise for their friends and relatives to come and visit them. Very handy! So from the bottom of my heart, thank you and I will always be very grateful for you to give my grandma such a wonderful staycation experience.

Based on what my mom said, the decor is out dated and maybe need a bit of touch up. We also tried to shout a nice buffet to our relatives but apparently this couldn’t happen given the lack of diners on the night of their preference (which in return, didn’t give them a lot of food options particularly for my mom who is a vegetarian).

🇲🇾

Hin

10

August 2022

GOOD

I wonder why my credit card was debited me as follows:- 23/07/22 Agoda .com. JW Marriot intenet 3 G RM 403.71 ( I am not used at all) 25/07/22 Hotel JW Marriot Medan Bill me for stay on 25/07/22 (Rupiah 1,691,580.00) RM 513.60 For your information , i was checked out 24/07/22 back to Malaysia. Hopefully u plsd revise this two transcation back to credit card asap. Thank u

Points of Interest Around JW Marriott Hotel Medan

Attractions

Museum Gedung Arca (Archaeological Museum)

0.6mi

Restaurants

Marriott Cafe

Cuisines

  • Chinese
  • Indian
  • Indonesian
  • Japanese
  • Local
  • Asian
  • International

Ambiances

  • Family Friendly
  • Modern

Jade Restaurant

Cuisines

  • Cantonese
  • Chinese

Ambiances

  • Family Friendly
  • Traditional

Prime Steakhouse

Cuisines

  • Seafood
  • Steakhouse
  • 0
  • GrillBbq

Ambiances

  • Modern
  • Romantic

The Lobby Lounge

Cuisines

  • American
  • Local

Ambiances

  • Modern

Amenities of JW Marriott Hotel Medan

Spa/Wellness packages

Restaurant

Kids' pool

Business center

Free wifi

Room service

Free shuttle

Streaming service (like Netflix)

Steam room

Air conditioning

Kid-friendly buffet

Bar

24-hour front desk

Non-smoking rooms

Live music/Performance

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Elevator

View

Upper floors accessible by elevator

Free toiletries

Bidet

Bathtub

Stay rules - JW Marriott Hotel Medan

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - JW Marriott Hotel Medan

What's the check-in and check-out schedule at JW Marriott Hotel Medan?

Rooms at JW Marriott Hotel Medan become available for check-in at 03:00 PM and guests are requested to check out by 12:00 PM.

Does JW Marriott Hotel Medan come with parking?

Yes, there is parking available at JW Marriott Hotel Medan. The parking is on site and it costs Rp40,000 per day. It is a public parking and reservation is required.

What's the nightly rate at JW Marriott Hotel Medan?

JW Marriott Hotel Medan has rates that begin from $120. Prices can differ due to room specifications and booking dates. Always add your desired dates for a precise quote.

What types of rooms does JW Marriott Hotel Medan offer?

The JW Marriott Hotel Medan offers a variety of room types including Executive Twin Room with Lounge Access, Executive lounge access, Larger Guest room, Deluxe Twin Room, Guest room with Panoramic City view, Deluxe King Room, and Guest room with Panoramic City view. All rooms have a size of 484 sqft, except the Executive lounge access, Larger Guest room which is 700 sqft. Smoking is not allowed in any of the rooms. The rooms generally accommodate either 2 adults and 1 child or 3 adults and 1 child. Bed sizes vary between 2 Twin beds and 1 King size bed.

What is there to do in JW Marriott Hotel Medan?

Guests at JW Marriott Hotel Medan can spend their time enjoying a range of leisure amenities. The hotel offers spa and wellness packages, including full-body, couples', foot, neck, and back massages. There is also a steam room and a spa lounge for relaxation. Families can make use of the kids' pool, while those looking for some excitement can visit the on-site nightclub with a DJ.

For guests who prefer outdoor activities, the hotel has a golf course and provides bicycles for rental. They also offer beach umbrellas and chairs/loungers for those who want to relax by the beach.

In terms of dining options, guests can choose from a variety of cuisines at the on-site restaurants. The Marriott Cafe offers a family-friendly and modern ambiance, serving Chinese, Indian, Indonesian, Japanese, local, Asian, and international dishes. The Jade Restaurant provides a family-friendly and traditional atmosphere, with Cantonese and Chinese cuisine. For a more romantic ambiance, Prime Steakhouse offers seafood, steak, and grill BBQ. The Lobby Lounge offers a modern setting and serves American and local cuisine.

Is there an in-house restaurant at JW Marriott Hotel Medan?

Yes, the JW Marriott Hotel Medan has multiple restaurants on site. The restaurants available at the hotel include Marriott Cafe, Jade Restaurant, Prime Steakhouse, and The Lobby Lounge. The cuisines offered at these restaurants range from Chinese, Indian, Indonesian, Japanese, local, Asian, and international to Cantonese and American.

Does JW Marriott Hotel Medan accept credit cards and cash payments?

Yes, JW Marriott Hotel Medan accepts both credit cards and cash payments.