The staff and hotel itself was incredible. It was luxurious and beautifully designed. We were treated so well during our stay. Ken, the doorman greeted us every time we entered and left the hotel recommending different places to go and see or eat. He was so friendly and warm. Phillipe was so friendly and conversational also. We really felt at home and so welcome here. An amazing mini moon from start to finish. The staff couldn’t have done more for us. My favourite hotel I have stayed in Ireland to date. We walked into town and then got a taxi back most evenings, very accessible.

The food was expensive in the restaurant and it would have been nice to have some other menu options like burgers, pasta etc

- Staff were all incredibly friendly and helpful, always looking for ways to help and would greet us every time we walked passed. - Great facilities, with plenty of comfy space to relax. - The restaurant was excellent, with a great standard and superb quality. - They have an additional cosy bar which was great to relax at in the evenings and also had some live music - Wonderful views across Cork, both from the bar and restaurant and also from the rooms. - Health club - great gym, large pool which was a good temperature suitable temperature for swimming. Hot tub was also kept at a great temperature. Sauna and steam room also available. The health club as a whole is clean and really well maintained. - Lovely rooms, spacious with good storage space for a long weekend, comfy beds, great water pressure - and kept very clean by the housekeeping team. Our room was also restocked daily with teas, biscuits, etc - The bottles of water supplied in the room are environmentally friendly bottles which is a nice touch. - Additionally to this the shampoo, conditioner and body lotion are all in reusable bottles. - Good breakfast with plenty of self service and menu options, with made to order coffees. - Location - the hotel is along a hill looking over Cork, away from the business city centre. It took us no more than about 20 - 30 min to walk from the hotel into Cork city centre. - We did not drive, but plenty of parking is also available.

- The only real negative, is that the area around the pool is incredibly slippery. Across our stay we witnessed a number of guests nearly slip when walking along the pool side, some actually slipped over entirely. A simple grip mat placed along the side of the pool would reduce a lot of safety risk here.

Great views from the hotel, greeted with a very warm welcome by lobby and concierge staff.

No fridge in room

breakfast was not great compared to Silversprings or Radisson, i am a business traveller who travels to Cork at least twice a month and usually stay at Radisson little Island as the have a great loyalty scheme and great benefits for frequent stayers like executive rooms, early and late check out.. I thought your hotel was beautiful and staff brilliant especially the youg lads in teh bar and reception were very professoinal.. the full irish was not good and tasteless to be honest... that is easy to fix for you guys, the bamburys had the food soggy and it was not topped up so taking the scraps.

the cocktail bar was lovely but prices expensive. i think you may want to look at how business travellers like me can get more value on there stay compared to your competition

I booked through booking.com but find it cheaper to book direct got the room with breakfast for a lot cheaper when I cancelled booking and checking in I was told I had two rooms had to pay the booking price and lost out on the cheaper price with breakfast in total a loss of 97 euro so I paid the booking price as per their request even showing the cancellation email from booking.com that was my only issue fantastic hotel beautiful views amazing bar with the terrace and their conserige Ken is a gentleman who knows his stuff as a former hotel duty manager I was well impressed with the property and staff but reception let me down

Where do I start. From the moment we pulled into the Montenotte to the moment we left we felt like royalty! Bags were taken from us as we walked into the hotel. Staff were all so friendly. We were greeted my the most amazing hotel manager Danielle she went above and beyond for our stay 🫶🏻 then let us know that our Woodland Suite was available to get checked into as we were a little early we were surprised as not many places let you check in before your given time. We were then taken on a buggy to the clubhouse to get checked in. A nice glass of champagne was given to us both which was a touch of class. We were brought to the suite by Danielle and my oh my was it out of this world 😍 from the biggest bed to the bath overlooking trees and cork city. What a view. To cocktails at sunset in the clubhouse by the lovely Sean. Nothing was too much hassle and also looked like he loved his job too. Drinks the the glasshouse were fab. Then dinner was really enjoyable. We then decided to go back to the suite where they did turn down service lavender on pillows a book to read and a candle lit beside the bath. We had the best nights sleep with breakfast at the clubhouse in the morning the breakfast was insane and the lady that served us was so nice too. Martin popped in to say hello and check in as he had done the evening before which is so nice. Danielle greeted us and we had a chat and then we checked out of the woodland suite. What an amazing experience from start to finish. I didn’t catch some of the other staff names but they are a credit to the hotel. I’m missing it already And if you have a chance and pay a little extra for the woodland suite you’ll not be disappointed 5 stars 🌟 Rebecca

The staff were absolutely amazing and made the stay really special for us - closing our room curtains at night, leaving a chocolate beside the bed, routine room cleaning, and the porters were a wonderful front of house greeting everyone with a smile, as were the staff at check-in. It was our anniversary too so we got a free upgrade which was really appreciated. We also loved the Cameo Cinema and spa.

The rooms in the hotel are outdated and could do with a renovation as they're not as luxurious as the Woodlands experience or the rest of the hotel. We decided to cancel our dinner booking as the menu didn't suit our preferences and was quite expensive however we did have lunch and it was beautiful (salad & a soup).

The staff were very helpful and friendly. The hotel was great and the view was amazing. The fitness facilities were clean and well worth it. We did the salt room in the Spa and would really recommend

The room was smaller than I thought it would be and a bit dated. The bathroom was small with no stand alone shower. The hot water tap in the bathroom took a good few turns to get any water out of, the bottom of the bath panel needed replacing and the grout was grubby. There was also black stains on the bedroom wall. The food was amazing but very expensive for the amount you got.

Lovely location, great view and lovely comfy rooms

An adjustment to small things will go a long way. Shampoo and conditioner in the swimming pool showers together with individual shower cubicle hooks to be provided. Small faults with the hot water and curtains in the room. On the plus side, bed and pillows were very comfy, coffee and tea appliances were top of the range and breakfast, when included in the rate, it's very good quality.

Location was great and hotel public spaces were nice and comfortable.

Parking was a nightmare and in fact we took the last remaining space at the very bottom car park. Dread to think what we would have done if that was full. Could eat dinner in the restaurant as was told it was full for the next 3 weeks. Instead we (a group of 6) went into the city and ate there and also went for drinks after. Money we would have otherwise doesn’t in the hotel.