Osnat at recepsion was just excellent excellent, yaakov from the security was excellent. Excellent staff.

i think the heating in room 2103 dos not work. my wife was cold and the heating maid noise but did not work at all.

I booked a two night stay at the Daniel hotel for a mini vacation, and it was superb! Every one of the staff, from the security guard to Ehran at breakfast, greeted me nicely. When I arrived at the hotel two hours earlier than check-in, I assumed I would leave my bag and come back later. To my delight, I was able to check in early, my room was ready, and I had been upgraded to the Shizen rooms with a balcony and view of the ocean! Osnat handled check-in and she was a sweetheart. Although getting to the room was a little dark and outdated, the room itself was wonderful. The bathroom was clean and the bed was big and comfortable. I spent hours sitting on the balcony looking at the view. I also had the pleasure of going to the Shizen spa. It was my first time at a spa and it was a great experience. Veronica was nice and explained everything to me. I used the fitness room, which was clean and well-equipped. The pool is perfect for laps, and the jacuzzi was fun too. I got a classic massage by Natalia, who did a phenomenal job, and left the spa feeling great. Because I was staying in the Shizen wing, I was able to go back and forth from my room to the spa quickly. On my last day, the weather was sunny, and I spent the morning reading my book by the gorgeous pool and view of the beach. I had an excellent time at the Daniel hotel and look forward to staying there again.

At one point there was an empty pizza box in the hallway on the floor, but that's because the guests were rude and didn't throw it out. It's not from the staff of the hotel.

We have been bowled over by the customer service at this beautifully located beachfront hotel. We took 6 rooms for a family celebration. The staff could not do too much to help us. They treated us like their most important guests. Any problem was immediately dealt with and they cheerfully accommodated our allergies, requests and changes. We honestly felt we experienced the most helpful customer service we have come across in Israel. Special thanks to Moshe, Maggie, Meital and Shoshi, Yoss on reception, Tomer on security and concierge. They made us feel welcome all week. The rooms are a good size and most with beautiful views of the beach. The food at breakfast has more than everything you might want. We also arranged a private Shabbat dinner for 40 people just before our daughters wedding. It exceeded all our expectations and was just perfect. Elan, the head chef, and Maggie on bookings went the extra mile to ensure that it should be an evening just as we wanted it. They made it easy for us and all our guests thought it a most special evening with great food. The Daniel has been a wonderful experience from beginning to end and I honestly can say that it is the best customer service we have experienced.

We had the most amazing time at the Daniel Hotel. The staff were wonderful and the manager was amazing! The room was very spacious and luxurious - very comfortable beds and wonderful sea view balcony. The hotel boasts a beautiful reception area and lounge, and the dining room was very comfortable with a fabulous sea view. The breakfast was fantastic - great variety, very tasty and very nicely presented. The luxurious outside pool was another highlight for us, including the sun beds overlooking the sea. It was great to be able to walk straight from the pool down the private stairs onto the beach! We only visited for one day (over our anniversary) but we had such a wonderful time that we returned refreshed both body and soul, and we would definitely love to come back again!

The breakfast was excellent. Staff were helpful and polite. The room was clean it had a great bathroom with bath and walk in shower. The room was kept clean and all the staff were helpful and charming..especially the front desk. Also the service was unexpectedly efficient.

The swimming pool and gardens needed some attention. The chairs were grubby and uncomfortable. The towels provided by the pool were not very nice. Would have been nice to have bathrobes in my room, considering it was a 'club' room.

We went for one night over the weekend preceding Passover. The hotel was full and yet everything went smoothly - from check-in to check-out. Our room was bright and clean, with a wonderful view of the city, all the way to the mountains of the Shomron. ( I didn't pay extra for the sea view rooms). The meals were delicious, plentiful and varied. In the dining room, we had a table with a sea view and were able to enjoy that while eating our breakfast. The hotel is situated right on the beach and we had a lovely walk on the beach in the afternoon. I watched the sun set over the sea from the comfort of the lobby.

The Friday night meal was exceptionally good, both the variety and the quality of the food. One of the best hotel meals that we have had and we still talk about it .

Unfortunately there was a design flaw in the bathroom and the water from the shower flooded the bathroom floor. There was also no hair dryer in the room which we only discovered just before Shabbat - too late to do anything about it, and no sign to hang on the door asking not to be disturbed.

They allowed me to sit in the dining room and have coffee when my spouse needed a quiet time, even as I didn't have breakfast. That was kind. Location by the beach is superb!

There were many families evacuated from war zones, not all quiet and respectful. The staff did their best given the circumstances.

The hotel was clean and the staff were always on hand and attentive. The breakfast was amazing. We honestly couldn't find any faults.

We had an overnight flight which meant that we arrived at the hotel earlier than the 15.00 check in. We advised the hotel of this in advance but were still not able to get in to our room until 14.00. We were both hot and tired and felt that more of an effort could have been made by the hotel.

The proximity to the beach, the amazing location, the pool, the breakfast and our upgraded suite. The most amazing thing was the staff and especially Merav - the reception manager - who made this whole trip so special and wonderful!

Some of the features are outdated and need renovation like the pool bar which is extremely limited.