1. The staff was extremely friendly and helpful, top down. 2. The breakfast comprised plenty of fresh and assorted foods. 3. The rooms as well as the rest of the hotel was tidy and clean. 4. The location is simply superb.

1. The door of the bathroom was made of (matt) glass, which was uncomfortable. 2. On our floor, the fire extinguish equipment at the beginning of the corridor was blocked with a chair and two laundry carriages. I hope you will never need it, but in case of a fire, this may hinder smooth procedures considerably. 3. During a considerable period of the breakfast (was sat there for two hours), the kitchen kosher supervisor (mashgiach) had a work meeting with someone, and he was disturbingly loud. Either he should have such meeting in another room or be much more quiet.

Excellent location, a walking distance to main attractions, 24-hour desk, good tidy room in a nice modern style, helpful staff, parking under the hotel (per vacancy). Decent breakfast (although not amazing).

Super tiny mini bar that almost barely cools. These should be replaced. The TV was hard to operate. The sound isolation between rooms is not good, you can hear the TV in the other room if it's on loud volume, not to mention people who are passing by the room. A hotel like this should have given more thought to this problem. In the middle of the night I actually had to ask the help of the front desk to lower the TV volume in the adjacent room. It was solved, but that's still something to fix. The breakfast is okay, not too much selection like in other hotels, but the main problem is that there were no signs in English nor Hebrew regarding what is what.

Jamey (Jamal), the reception manager was EXCELLENT. Very helpful and efficient about everything. The breakfast is very good. Overall, it's a nice hotel in a great location, and it's a fair price for the location. I would say it's good value for the money. I would stay there again.

The hotel needs a bit of updating and sprucing-up, but overall it was nice. The air conditioning was not working for a couple of days, so they changed my room to a cooler side of the hotel, which helped.

Lovely breakfast offered in the hotel with a large selection of cheeses, salads, eggs (both scrambled and boiled), shakshuka, breads, hot and cold drinks, Muesli, yoghurt and much more. Bed was very comfortable, room was clean. Fantastic location and helpful staff. There is a manual key offered for those who observe the Sabbath.

Although my room had some issues at the beginning of the stay, the night staff and Jimmy very swiftly offered to switch my room and was perfect afterwards.

Monday staff were fantastic, room was clean, breakfast was great. Plenty of hot water for everyone to shower. Great bathroom. Was able to leave our luggage in the luggage room after checkout.

Misunderstanding about parking our car....

We stayed Friday through Saturday at the hotel, and ate Saturday morning breakfast and lunch at the hotel. The staff was extremely professional and helpful, the facilities are well maintained, and the food was delicious and plentiful. We were even able to comfortably park in the hotel's parking lot. As we are Shabbat observant, the hotel was able to cater to all our needs (Shabbat elevator, keys, and meals). Highly recommended and looking forward to our next stay!

I like the location and the convenience of this hotel. The breakfast is pretty good - beyond expectations for the category of the hotel. The staff is welcoming, they have good atmosphere in the hotel. I received a room with a balcony and it was explained to me that the room direction is to tue quiet side, which I appreciated. Also, any of my small requests got answered by the staff members. I appreciate it! The light train is 2 minutes walk, shopping streets and restaurants are 2 minutes walk, the old city entrance (Jaffa gate) is about 15-20 minutes walk. Prime location 👍🏻

The hotel has all you need to have a base in Jerusalem. Good location. If you want rooftops or swimming pools or gardens - you must look for these treasures elsewhere.

We spent 3 nights here. The hotel is in a good location, close to the centre and in an area full of shops, bars and restaurants. Our room was very clean and big, the bathroom was spacious too. The breakfast is excellent and varied. The receptionist Jamil was very helpful, we travelled at night and arrived at 8am and even if the check in was supposed to be at 3pm, he found a room for us and we could sleep a bit in the morning. We checked out at 5:30 and he prepared breakfast boxes to take away. I would definetely recommend this hotel.

Nothing

I was pleasantly surprised by this hotel. First of all it’s location is amazing! Close to shops and restaurants that are vibrant during the day and night. Within walking distance to the Old City as well as Shuk Machne Yehuda and also very close to public transportation. Besides it’s ideal location, the hotel was in excellent shape. The rooms were stocked with everything you expect from a hotel. The breakfast buffet was rich and tasty. The staff (especially Jaime) were friendly, helpful and attentive. In my opinion, it is worth spending the extra few dollars for a room with a balcony. We enjoyed our stay very much!

Access in and out of the parking lot is tricky with drivers going in both directions and construction in the building next to it. But there is no noise from the construction as the windows block out the noise with some driving patience everything works out.

A very reasonably priced hotel located in the heart of West Jerusalem's downtown core. The rooms are simple but clean. The staff is very helpful. And the breakfasts are quite lavish in the typical Israeli manner. I have stayed here before and would stay here again.

N/A. Everything was as expected.