This is my second time at Ibis Hotel. Going to Jerusalem, my family and I, we do not need to look elsewhere. All the staff are wonderful always ready to help. The rooms are clean and comfortable. The beds are comfortable with mattresses just like at home. Breakfast is always fresh and there are so many dishes to choose from. As a location, the location is the best location in Jerusalem. All shops, restaurants, bars and the tram are just outside the hotel. The old city is in walking distance just down the road. I 100% recommend this hotel. I thank all the staff, especially the breakfast staff, but a special thanks goes to Jessica who works at the breakfast department and to Afrat who works at the reception. Thanks to all for making my holiday in Jerusalem complete. I will surely choose Ibis City Centre Hotel again. ❤️❤️ ❤️

- very tasteful breakfast (a lot of option to choose: cheeses, salads, halva, daes etc) - perfect location (close to the Old City, to stores, light train), easy access by train to Central Station - rooms big enough, clean, comfortable - electric kettle with mugs, coffe and tea (really nice addition) - quiet air conditioner (window should be shut because of the noises from the street so air conditioner on is must have)

- television - after some time screen went black and it was needed to turn off and on to watch (sometimes twice) - a little too much noise from the street (if I wanted to have window open, with window closed it was quiet)

Excellent and convenient location, bars, restaurants, shops, tram are just one minute away. The Old city, Mamilla shopping centre, Jaffa Gate are only down the road. We could not have chosen a better hotel for its location. Rooms are not that spacious, but still comfortable. Beds are comfortable too. Apart from the hotel excellent location, we cannot not mention the staff. The staff were all friendly and helpful, always doing their best to give us a perfect stay. Breakfast was always yummy and we could not not notice that there was a different yummy dish served every day together with the other daily breakfast dishes. Well done and thanks to the chef. All staff that served breakfast were kind and helpful, very dedicated to their job, especially Jessica. My mother is very fussy about her morning teas and Jessica was always there every morning helping my mother with her teas, making sure that the teas and everything was to my mother's liking. Mummy loved it :) My mother calls Jessica "the sweet angel girl, the best tea maker". We thank all the staff for making our stay complete ❤️

Unforgettable Vacation at IBis Hotel Jerusalem - 10/10 I had the immense pleasure of spending my vacation at the IBis Hotel in Jerusalem, and I must say it was simply outstanding. From the excellent location to the friendly staff, this hotel exceeded my expectations and deserves a perfect rating of 10/10. The location of the hotel is ideal for travelers wanting to explore the beautiful city of Jerusalem. It is just a stone's throw away from the impressive Old City, which is filled with historical treasures and significant religious sites. Additionally, the hotel benefits from its proximity to both local and long-distance transportation links, making it incredibly easy to travel both within the city and to surrounding areas. Breakfast at the IBis Hotel was an absolute highlight each morning. With a wide selection of fresh and delicious dishes, no desires were left unfulfilled. The quality of the ingredients and the variety of options ensured that each day started with an energetic and tasty beginning. Another noteworthy feature of the IBis Hotel is the friendly and helpful staff. They truly went above and beyond to make the guests' stay as enjoyable as possible. Their recommendations and advice contributed to making my vacation in Jerusalem even better than I had imagined. All in all, my stay at the IBis Hotel Jerusalem was an unforgettable experience, and I wholeheartedly recommend it to anyone looking for top-notch accommodation in this fascinating city. The combination of an unbeatable location, delicious breakfast, and dedicated staff makes this hotel the perfect choice for an unforgettable vacation in Jerusalem.

BREAKFAST: GOOD VARIATY OF CHOICE OF FOOD, GOOD KOSHER FOOD AS WELL, AND FOOD PRESENTATION WAS VERY NICE, SPECIFICALLY ALL SEEMD CLEAN AND FOOD FRESH. STAFF WAS VERY FRIENDLY AND SMILING ALWAYS. I REALLY APPRECIATE MR JOHN FROM BREAKFAST, HE WAS ALWAYS LOOKING AFTER THE SATISFACTION OF GUESTS. HE WAS ALWAYS RESPECTFULL AND PROFESSIONAL. ALSO THE LADY WHO DID MY ROOM BRIAN (SHE SPOKE ARABIC) CAN'T REMEMBER HER NAME EXACTLY BUT SHE WAS ALWAYS HELPFUL AND NOT RUDE. ALSO ANTON FROM THE LOBBY, ALWAYS PROFESSIONAL AND SMILING.

THAT THE DOOR OF THE BATHROOM DOES NOT HAVE A LOCK. THAT THERE SHOULD BE BOTTLES OF WATER IN THE ROOM AND REFRIGERATOR SHOULD BE MORE COLD.

Good place to stay, it is close to the Old City, and we can do all locations around it by walking, easy access to train transportation to go around city and to Central Train Station (Yitzhak Navon train Station) where we took the train to Ben Gurion Airport for much, much less instead use taxi.

Property is very close to a night bar, week days it is ok, but Friday and Saturday live music goes on very high volume till 4:00 and if you are close to it will be very disturbing.

Perfect location, close to the old town of Jerusalem and to the new city. The breakfast was amazing, amazing food and really good variety of cusine. There is a hot soups service available everyday in the lobby of the hotel, cheap and super tasting. The bedroom was always clean and the service was excellent. John (the waiter at the breakfast buffet) came with a cupcake and a candle singing happy birthday to my boyfriend making it a very special surprise!! Loved the courtesy of the staff, really careful and thoughtful, nice and always ready to help. Really recommend this hotel.

Almost without exception, the staff were fantastic. They went out of their way to assist with a whole range of matters in a pleasant and courteous manner, We were very grateful.

There was, however, one staff member who may have been manager of the top floor dining room. The woman's behaviour was far from professional nor business-like. When we visited the restaurant to ask about dinner, she was loudly berating staff....she appeared very angry until she saw us; she regained her composure and her manner became courteous. On our leaving, we could hear her quickly resume her screaming at staff. We left feeling very sorry for the people who had to work with or for her. She needs to take a course of study in effective management practices.

THE BREAKFAST AND THE DINNER WE HAD WAS SO TASTY SO MUCH CHOICE THE SALADS WERE AMAZING AND JUST EVERTYTHING WE ATE WAS DELICOUS AND THE CHOICES WERE MANY. THE CHEF WAS SO NICE ASKING IF WE WERE HAPPY THERE WAS SOMEONE WASSAM WHO WAS I HAVE TO SAY SO NICE SO OBLIGING AND EVERYTHING WAS WONDERFUL. AND THE LOCATION OF THE HOTEL AND THE PARKING THEY GAVE US WAS THE BEST, THE FRIENDLY SERVICE AT THE FRONT DESK THEY WERE JUST SO LOVELY AND NICE. SO YES WE WERE 100% with everything at the HOTEL ..

there was NOTHING that we did not like everything was wonderful

My sister and I really enjoyed our stay at the hotel. It is centrally located and everything we wanted to go to was within walking distance, and bus and tram stops were close by if we wanted to venture farther. The room was ample for two, kept very clean and the bed was very comfortable. The staff were friendly and very helpful, a special mention to John at breakfast who made sure we had our choice of coffee the entire stay and was very pleasant to chat with. Would definitely stay here again

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