The room was nice & we had a quiet room. Swimming pool and other facilities were good.

The cleaning staff walked into my room on 2 occasions despite putting up the do not disturb sign. This broke my sleep and ruined my day. Also the room could have been cleaned a little better and the drain needs to be unblocked as water kept building up in the sink.

The front desk and restaurant staff at this hotel were absolutely incredible. They went above and beyond and were very helpful during our 3 day stay. The food was excellent, rooms were comfortable, terrace is wonderful, the hotel is the PERFECT location to many restaurants and shopping and best of all, a 5-15 min walk to several doors into the old city.

The only issue I had was that the shower in the bathroom in our standard room was really not fit for a 4 star hotel, the tiles and grout looked terrible and while it was clean, it looked poorly maintained. The bathroom shower in my mom’s room was in better shape (she had a superior room while I had a standard room).

This hotel is amazing. I saw all of the reviews, but thought , it cant be that good. The first thing i would say is the staff everyone of whom couldn’t have been more helpful. Whether it was site seeing advice, taxis, translating from Hebrew to English..these guys nailed it. I had a very late arrival and they opened the kitchen for me to make food. The roof top swimming pool was the jewel in the drown. The only one in Jerusalem I believe , and it iwas like my own private pool . First thing in the morning and last thing in evening as the sun goes down, with amazing views of the old city sights right in front of you. The location is also incredible, a mere 5 min walk down Nablus Road and you are at Damascus Gate, and what an introduction to the city that is. A cultural melting pot.. it took me a few days to get my bearings in there, but it was easy thereafter. I also found it pretty safe and anyone from any denomination that i asked for help , were oh so happy to oblige. This has been an incredible place to visit and St Georges as a base was just perfect. I could not have asked for more

A little stronger Wi-Fi, and the elevators played up a few days running not always working, but that’s it

The two gentlemen at the reception were extremely helpful and always trying to offer support!! Room cleaning every day. Every day complementary (instant) coffee & tee in the room. The restaurant staff also very nice and happy to help! As a nice touch, I appreciated the complementary (non alcoholic) drinks offered in the lobby during the afternoon

extend the service hours in the restaurant from 09:00 am / 21:00 to 10:00 am / 22:00. very small critique, water in the swimming pool was really cold - yet as the high rise temperatures are setting in, likely this will not be a problem in a few weeks.

Breakfast was excellent- different foods every day along with a wide range of yummy favourites. The swimming pool on the roof was a welcome place to cool down after our days sightseeing.

best hotel in PALESTINE ! I recommended 1000% ! the staff was so kind and so helpful and the hotel is beautiful ! the location is perfect near to everything and the food is halal ! there is a beautiful pool on the roof top with the an amazing view ! beautiful Palestinian hotel ! I will come back for sure !!

nothing everything was perfect !

Staff, food & service

Overall very good

The staff where helpful and facility was good . Good location Has a pool on the roof .

I think the bathroom needs updating.

Incredibly kind, helpful employees at the reception and in the breakfast room. We had a suite, which was amazing and really spacious. Great location and a very nice breakfast too.

Excellent, friendly staff always helpful from first day to last. Quaint, older hotel with a family style buffet . Central location, walking around streets of Jerusalem and near to the old city.

onsite restaurant and pool (seasonal) were closed at the time we were there.