It's very close to the airport, it's clean, comfortable and it has a big free parking. Because of the early flight, we had to leave the hotel before the time when the breakfast was served. We received vouchers to have breakfast (a warm drink, a croissant, and a cold drink) at the airport.

We booked the room on 19 Feb. and the room was a bit cold. When we entered the room, it was warm, and the temperature was set on 24 degrees, but the bed sheets were quite cold. They could have started heating the room more in advance. This is a minor inconvenience. Other than that, everything was perfect. I would definitely book the same hotel next time.

The property was impeccably clean, and the staff exhibited a high level of attentiveness. Our group consisted of four individuals, and the staff graciously accommodated the late check-in of two members at 2:00 AM due to a delayed flight. Additionally, the included fee breakfast included a variety of good options.

Overall, my experience was very positive; however, I rated my stay 8 out of 10 stars due to the limited airport shuttle availability. The shuttle operates only from 4:30 AM to 8:30 AM, which was not clearly stated in the reservation. After 8:30 guests must pay €25 for the hotel’s private taxi instead of €5. Extending the service for a couple more hours until 10:00 or 11:00 AM would been more considerate of guests with later flights. Also, a bonus would be to offer a shuttle bus service from the airport to the hotel as the airport is far away from the city centre and can only be reached by an hour long bus journey or a €40 taxi fare.

Great hotel and staff were great as we arrived 25th Dec at 7pm, so it was a nice welcome but the location was a little farther from the hotel than we thought and they did not have the shuttle bus so we had tp pay for a taxi which was not mentioned until the day we travelled to the hotel.

That they had stopped the shuttle to the hotel but I understand it was xmas day, but this was an additional cost that may have changed our minds with staying here as we could have found a hotel closer to the airport

The staff are friendly, professional and efficient. Check in and check out was quick and efficient. We had a comfortable and modern bedroom. Our evening meal in the restaurant was excellent. I can highly recommend the restaurant. Both the ladies serving in the restaurant are a true asset. They are welcoming, friendly and provide excellent service. The shuttle was punctual and the driver was friendly and helpful. He drove safely. The drive to the airport is 11 minutes. We left the hotel at 05h00 and as we were to miss breakfast we were given vouchers and had a coffee, croissant and juice or water at the airport. Thank you for the very thoughtful gesture. This is definitely a hotel to choose.

The hotel was clean & basic. Restaurant food was very good. Tip: Book transfer to airport in advance - there were insufficient seats left so had to pay for a taxi - it certainly isn’t walking distance!!

From Bergamo city - public transport was a bit of a nightmare. No taxis outside train station, no Ubers so we had to go via bus. The bus station was full of homeless people & if it had been at night we would have felt very unsafe! Tip: Purchase a ticket from the ticket office before boarding the bus! - you can’t pay on the bus!

The reception was very sweet and polite on our first night on the 26th. The gentleman was so helpful even though we had a mix up with our flights and we arrived ahead of sheduel, he was very accommodating and helped us get sorted.

The reception on our last night I found slightly rude. Our flights got canceled so we decided to come back for one more night. We wanted a small room for all of us but they would not let us. They charged my child extra for the night and moved us room. I had informed them about our mishap at the airport an hour prior to going back. Had we not had anymore money we would have been in trouble and I find that inhospitable.

We chose this hotel because our flight arrived late at night and we didn't want to bother getting in town so late. It was pleasant; the rooms and bathrooms were clean, staff was nice. Breakfast could use a little improvement in some departments; for example placing the warm breakfast to a more easily reachable place other than the corner next to the window. It was worth the money though. The bartender lady was very nice and the Aperol Spritz was amazing. I would recommend staying here if you need a hotel close to the airport.

Immaculately clean, modern hotel. We booked to be close to the airport for an early flight the following morning. Reception and Restaurant staff were exceptional!! Very friendly and professional. We had two ground floor rooms which also had private secure parking to the rear of the room for our hire car. Very handy for loading luggage the following morning. Breakfast was plentiful, with a great selection. We were sorry we didn't spend a couple more days at this hotel. Highly recommended it!

Personally, I found the bed quite hard, but my husband loved it. You can hear the flights coming and going, so I would use ear plugs if I stayed again.

It was really hotel, close to the airport. I had to leave early in the morning, and they provided shuttle service to the airport, and a voucher for breakfast that I redeemed on airpot. I loved it.

Location is little difficult to access, if you don’t have car. I had to leave car a day earlier then took a taxi to the hotel. But it’s airport hotel so it must be near to airport, outside residential.

The hotel completely exceeded my expectations. I was expecting somewhere a little run down, but it was stylish and comfortable. I was just as good as some of the higher price hotels I've stayed in previously. Location wise it was close to the airport which we wanted and I was offered transport to the airport for the following day but we had rented a car and didn't need the service. All together, it was a nice hotel in a precise location, and I would recommend it if you're passing through or transiting. Breakfast was decent for Italy.

The lift (elevator) was a bit slow, and the buttons didn't light up, so you didn't know if it was coming or not.