The room is in an apartment with a common living room. It's located in a nice building close to the main station in Bergamo. The old city is within walking distance and many restaurants are close by. Everything we needed was available in the room, including heating (with the AC) - the central heating was still not on in the whole city and the weather was unusually cold.

The breakfast could have been a tad better. We were offered a premade sandwich with ham and cheese instead of solo bread and ham. That was a slight inconvenience, but nothing too bad.

The room is close to the train station - perfect place if you come/leave by train or plane. It offered good breakfast - even considered my allergy. It was also very clean and comfortable. The owner was very nice and friendly.

The only negative aspect was the small shower head - water was going through everywhere. Dificult to use, if you don't want to wash/wet your hair with the upper shower head. They should replace it. But overall very much recommend!

It's very close to the train station and bus stop to the airport. The room was big enough with clean and well-equipped bathroom. The bed was comfortable. The breakfast is better than what you typically get in Italy (there's eggs and toast on top of the typical sweet pastries). The hostess was very nice.

The room has quite thin walls and you can hear when someone is watching TV or talking in the common room. Some designated space in the fridge for the travellers or small fridge in the room would be nice.

The location was very convenient as it was near the train station. Modern complex with a lift so good if you have luggage. Room was quite big with a large balcony although the view wasn’t much to talk about. Bed was comfortable. Toilet was clean. Breakfast was in the common area. It was laid out early and self service. Lots of variety although if I had to complain, there were no salad/vegetables to add to the sandwiches provided. The lady assistant was helpful and pleasant.

Would have been nice to have laundry facilities in the common area.

Obviously in a great location, just a few minutes away from the train station, but you can also walk or take a bus to the magnificent old town. Very good check in process, perfect communication with the host and a kind lady who greeted me on arrival. Room has everything you would expect, it was perfectly clean. A lot of space, enough storage, spacious bathroom and a balcony to enjoy a coffee or the tasty breakfast waiting for you in the morning. Wifi speeds were truly impressive.

Soundproofing could be improved

Valentina kindly let us check in early. Her explanation of the facilities was really clear and thorough, including showing us how to use the coffee machine etc, which is surprisingly useful when you're in a place with self service breakfast! The room was a lovely size, with a balcony with seating and a table with seats in the room too - which turned out to be quite necessary since there are just 2 tables in the breakfast room (and 3 guest rooms). There was air con which was great, not too loud either. 10 min walk from Bergamo station and buses to the airport, so fantastic for a stay in Bergamo.

The location wasn't that easy to find since in Google maps, a little more detailed instruction or image of the front gates would be helpful for future guests. Breakfast was prepared in advance and left in the fridge for self service, which actually worked out ok, but isn't quite as nice as having a freshly cooked/prepared buffet breakfast. However the breakfast was well stocked and did set us up well for both the days we were there.

Very close to train and bus station. Also to New town. Very secure entrance. It was an apartment converted into 3 bedrooms with en-suite. We had a balcony. Shared kitchen. Breakfast was plentiful - cereal, tea, coffee, fruit, eggs, cakes and a sandwich. All made up night before and left in fridge with our name on it. Sandwiches could be toasted. Room cleaned every day. Communication on day of arrival excellent. Staff lovely. Good value for money.

Good location, just off the main avenue of the city centre that runs from the train station to the old town. Restaurants etc top of street, within 5 mins walk. Train station 10 mins walking. Funicular to old town, 15-20 mins walk. Good,clean spacious room and bathroom with balcony and breakfast. An early check in was facilitated.

It is in, what u suspect was serviced apartments, so very secure. There were 3 rooms and a communal lounge/ kitchen. Breakfast was left for us each morning. Valentina was a superb host and was at the end of the phone if you needed anything. The room was spacious with a good sized bathroom and a balcony. The room was extremely comfortable.

Nothing

Everything was perfect, the room was very nice (you get your own private room with private bathroom inside a shared apartment) and it was all clean, it actually smelled amazing, also with a small balcony. It's close to the center and easy to find, Valentina was amazing and helped us to get there. Would come back definitely! Even though we had to leave before breakfast time, we had some things prepared for us to take away.