Everything! This was a perfect break for us, the first since Covid, so we were a bit anxious about staying over anywhere, but our time here put our minds completely at rest. From the attentive staff, Filippo and all the team, to the spotlessly clean room. There was also a superb breakfast with a mixture of table service and a good variety of fresh produce. Nothing was too much trouble. This complemented the complete tranquility of the hotel's surroundings. We have already recommended Horto Convento to all our family and friends and we will certainly be returning in April for my wife's birthday.

We loved the fact there was a coffee machine in our room, but we would have also liked a kettle for making tea as well. This is just a very minor point and didn't detract from our overall enjoyment of our stay.

The hotel is located on the edge of the old town, in a peaceful location, which is very convenient for those traveling by car as they do not have to enter the pedestrian zone (ZTL). There is also courtyard parking available. It is possible to reach all the landmarks of the old town on foot from the hotel. The hotel is arranged in a monastery building and is well-furnished and attractive. All staff, from receptionists to waiters, housekeepers, and maintenance personnel, are exceptionally friendly. The breakfast offers a wide variety of food.

absolutely nothing :))

Beautiful old building that has been remodel with excellent taste and comfortable, large rooms and bathrooms, the largest in our 4-week vacations through Portugal and Italy. Walking distance to the tourist areas but in a calm neighborhood away from the crowds. Great lounge area with creative and tasting cocktails.

Room door did not keep the noise out. In the morning you can hear the conversations from the house keeping staff and at night of the guests that were arriving to their rooms. It does not match the quietness and calm that you feel when arriving to the hotel. Breakfast buffet was very limited and if you wanted made to order eggs you had to pay extra.

We like this hotel for it's authenticity. The location is quiet and feels like real Florentine people live and work around it. The hotel is an old building tastefully modernized. All the communal areas have a nice feel and are comfortable spaces to be in. The rooms are relatively simple but have everything you need in the places you expect to find them. We found the best food we experienced in Florence close by and if you are ok to walk maybe a km more this is an excellent base to discover the town.

We thought the rooms could be softened a bit with maybe some art or softer colours.

Beautiful property and a very welcoming team. The property is truly unique and really beautifully converted. Each and every one of the staff we met were friendly and helpful. The rooms are small but very comfortable and incredibly clean. The property is outside of the hustle and bustle of the main city center which is a welcome break from the chaos but still just a 15-20 minute walk to all the sites. The neighborhood surrounding the hotel has loads of nice bars and restaurants. We really enjoyed our stay and would highly recommend to anyone coming to Florence.

Staff were very helpful and friendly. The small double room we had was small but there was plenty of space for clothes and the bed was extremely comfortable. The ensuite bathroom was a good size with plenty of towels. Breakfast was good and beautifully laid out. Close to the centre (10-15 minute walk) while being away from the hustle and bustle. We loved being able to come back to an oasis of calm after a busy day site seeing to enjoy an aperitif in the garden.

It was such a beautiful place. The staff were excellent ( especially Alessio…) and I was extremely happy there. A dream…

I liked nearly everything. It was so wonderful. However, the rooms were not designed for women really. No full length mirrors ( apart from in the lift) which meant I had to go down the corridor to the lift and then run back. The other round mirrors in the rooms were too high to see into properly and the lights too dim to do any make up etc. I had to balance my small mirror on the radiator by the window to do my make up! In the grand scheme of things, not really a disaster but perhaps this could be improved upon.

This hotel exceed my expectations and was definitely worth the money! The building is from the 12th century and has been tastefully restored and turned into a beautiful hotel. We were on the top floor which had a beautiful view of the gardens. The room was very spacious and modern decor. The ceiling was exposed brick which added to the character. The buffet breakfast was delicious and had a large selection. The staff would great and offered coffee straight away (which is alway needed first thing in the morning). The staff at reception always greeted us and were very helpful. Keep in mind that this hotel is about a 10min walk for the city but I actually prefer being away centre and found the walk enjoyable. 100% recommend and would happily return!

The location is very convenient, and the breakfast is excellent with sparkling wine.

We stayed in the superior king room for three nights. According to the "Your stay include", the room has a garden view, but in fact the view out the only window of the room 114 was 80% roof tiles. When I asked one of the clerks about the situation, he replied that if we can see a little bit of the garden, it is a garden view, which was not a very hospitable answer and very disappointing. The next day, another clerk kindly offered to exchange our room, but we declined because of the hassle of moving.

The hotel is beautiful! The location is perfect -close to the historical center but in a calm neighbourhood. The staff was always kind and willing to help. Check in/check out super fast! Daily cleaning was nice. Shampoos/shower gels etc smelled amazing and didn’t give off the feeling of cheap mass produce products for hotels. Would definitely come back!

The white walls need to be repainted to completely match the amazing feeling of cleanliness of the rest of the hotel. Moreover, the top part of the cushion of the headboard of the bed had dust on it -definitely need to be vacuumed.