It really is just a charming hotel is a great location near the Ponte Vecchio. The staff are incredibly friendly. Breakfast is only €8pp and you get a lovely, simple Italian style breakfast (coffee, water, juice, pastry, small sandwich) - you really don’t need more and it’s delicious. Weekdays it’s provided by the cafe next door. The rooms were comfortable, there was a kettle in the room for tea and a coffee machine accessible 24 hours for you in reception (coffee was amazing!). I would absolutely stay here again.

Check in is limited hours, which I was nervous about at first, but when we checked in we had someone on the phone go through the process with us and it was seamless No elevator, but it’s a beautiful historic hotel so you forgive it pretty quickly! Walls were a little thin but the pros definitely outweighed the negatives

Good location. Very helpful staff.

Aircon didn’t really work.

Edwina was an amazing host. There are some stairs into the hotel and Edwina carried our luggage up the stairs after seeing how tired my 68 year old mom was after walking with our luggage from the train station. We were on a girls trip with my daughter and mother and Edwina made our stay wonderful! She gave us great restaurant recommendations that we really enjoyed and set up a morning taxi for us for two days when we had to be to the train early. The AC in our room was the best AC we experienced anywhere in Italy. The size of the room was very nice and our king bed and twin bed was very comfortable, much better than we expected. There was a second twin bed in our room that we did not need, but I think it would be good for a child or teenager. Our location was a very convenient 15 minute walk to the train station or 10 to 15 minutes to the main plaza. My mother was having a hard time walking on cobblestone and we discovered the taxis from the santa maria novella train station were very safe and comfortable and ranged between 12- 18 euros to Edwina's place, which seemed very reasonable to us. We really loved our stay in Florence and felt like we found a gem of a hotel and a gem of a hostess!!!

I spent three days and two nights in Florence alone and they won’t be so wonderful if I would not stay at a very cosy, clean, atmospheric and welcoming hotel Cestello. I had room number 30, it was very nice, silent and a very clean room. You have everything you need there. It is very close to the train station (I went there by foot) and at the same time 10 min walk from Ufitzi and other sightseeing. Special thanks to Valeria who were there to help with any questions. I had a feeling that I’m at 5 stars and 3 stars hotel. It was a very good luck that I choose this hotel. Thank you very much and see you soon 🍀

My stay was too short, I’m already missing it.

Great location. Great attention of the staff to my needs (I checked in quite late, at a time where there is no one anymore at the reception desk. However the staff made it possible through personal contact to a phone and WhatsApp that I could enter very easily), very clean (the cleaning was almost perfect. Why almost because they forgot to clean the black cups, that are made from MDF composite, which is anyway not good. I wanted to use one of those in the night of my check in but I found lipstick leftovers on one of them. But that’s really something that could happen anybody. So I used the normal Glas, and just drank water instead of tee).

Such a very lovely hotel, serene and well-equipped, right on the river in the beautiful, very lively and somewhat less touristy southern half of Florence (definitely hang out at Piazza Santo Spirito!) and a short walking distance from all the famous sights. I was upgraded to a room that doesn't have a river view but is wonderfully quiet). A special thanks to the very helpful, knowledgeable manageress who really makes this place a class above.

The location was very convenient. It was close to most of the main attractions. It was also very quiet at night, away from the touristy hangouts. I liked the atmosphere of the hotel. The decor was calm and relaxing.

Breakfast was only offered on the weekend. Unfortunately my stay was from Monday to Friday. More frequent towel service would be helpful.

Our stay in Hotel Relais Il Cestello was great. Valeria and her team was super nice and helpful. Good breakfast, quiet place, great location, easy to walk to the city beauties.

To enjoy the stay even more I would prefer the third extra bed in our room to be harder, this one was too soft.

The room was cleanand spacious with comfy beds. We mostly walk as it close to attractions. Valeria the owner of the hotel is very hospitable and gives us tips of where to go. She was very kind she provided a quiet room for to have a good rest at night after a busy day. We had a great time in Florence.

Shower drain is slighly clogged.

The hotel is very well situated in a local neighborhood area, but still close to the city center by aprox 13 min walking. The bus stop to Siena - Piazza Tasso is at 9 mins walk. The room was spacious and clean. I checked out and could store my luggage for a couple of hours. The staff and owner were very kind and attentive. If I come back to Florence, I will stay again here. It was a extraordinary stay.