Absolutely fantastic location, you'll be right in the middle of Florence. If you can book the outdoor jacuzzi room, you'll have front row seats to the cathedral as well.

It's a little confusing to enter as it's a normal key system and not keycard controlled. Once you get used to it, it's not too bad though. There's also no 24/7 reception so make sure you have everything you need from the host while he's available.

The location was fantastic. The room was large and very comfortable. The room was clean and well-lit. The bed and pillows were very comfortable.

Our arrival was very strange. We got in the front doors because people were coming out. We didn't realize that reception was on the 4th floor so it appeared to us we were in the wrong place. Someone told us to go to the 4th floor, which we did. But the whole area on the 1st floor was dark with no signage. Given the photos on the web, we expected a hotel with an obvious entrance. Had we known more about this, we would not have been so confused. So we recommend better communication about how to get the attention of reception from outside and how to navigate to reception once inside.

Staff. Marco is a gentlemen. He is onsite for quite a lot of the time and is able to give recommendations for dining, travel etc. The bed was was lovely and comfortable and the room was clean and appointed with everything needed. Towelling is changed daily if required. Thankfully, there is a lift to the 3rd floor of the property. The location is perfect for everything. Only a 10 minute walk from the station. Marco did arrange transport for us the morning we left. Great host.

The property needs a better sign outside. We spent more time around the property actually looking for it than walking from the Station. So BIGGER sign would help. I have only given a 9/10 because of the hunting around for the property.

It was very convenient to Florence sites , being right near the duomo. Loved hearing the church bells in the morning. The concierge was extremely helpful and the room was modern and comfortable, but you still got the character and charm of being in an old historic building. Would definitely recommend and would stay here again.

One minor thing. Elevator was pretty small, but that was a theme of any European elevator we came across. Definitely not a deal breaker in this place.

Location! Steps from attractions & restaurants, train is a 10 min walk. The room was spacious & comfortable & spotlessly clean. The bed was comfy. The AC worked great & we had a small balcony as well

We liked everything about it but I will add some thing that may help others. We arrived late due to train issues. There is NOTHING on the outside of the building that indicates the suites are there. It is directly across from Prada & next to Pinky, with lions head door knockers.

So much to say! We loved the view of the Cathedral/Duomo/Bell Tower and semi private balcony! The location was VERY central to all the action. Our host and cleaning staff were very accommodating and kind. Our host had great communication methods for us to reach him and many recommendations for the area. Our room was cleaned each day! The hotel had updated linens and decor as well as great lighting options. We were so fortunate for the view, as not all rooms get this view, so it was much appreciated! Once checked in, we received clear instructions on entering the hotel and rooms. We absolutely loved our experience and would definitely return when in Florence again someday. Thank you!

Mostly great- one suggestion is that the check in process needed clearer communication, especially because we didn’t know how to enter the hotel (not from Europe- the hotels are fancy locked wooden doors). We did get super lucky with our view because not all rooms have the view of the Duomo and Bell Tower, as it is a small hotel. Just be aware that you may not get a view option. We just booked very early and got lucky and are so appreciative for the view!

- The location is perfect. It is very close to the train station and the Duomo is literally around the corner. - The room is super big and the bed is king size. - The host is friendly. - We didn't hear any noises from our neighbors nor did we hear noises from the street. The only thing that you can hear is the Duomo's bells which is to be expected. - The place has an elevator which is useful since the hotel is located on the 4th floor in an old building.

- The weird office hours of the host were a bit annoying. He is only available to receive you on the afternoons, but he is very friendly and will help you out if you write him a message in WhatsApp. - The bed was a bit hard for my taste, but my partner really liked it. - The shower is very small. In general the bathroom could be bigger given the size of the room. Small bathrooms are normal in Europe and this one was ok.

Fantastic location and within walking distance of all the main attractions in Florence and also within walking distance of the Train station. The accomodation was very comfortable and had all we needed. Our host was fabulous and gave us some great recommendations and made sure we had everything we needed.

A little noisy but can't be helped due to the location of the accomodation which is right on a busy strip of shops.

The property is in an amazing location right next to the Duomo. Everything you might want to see is in an easy walking distance with many restaurants and shops in your doorstep. Tram stop and railway station are only a short walk away. Staff were very friendly and helpful, even offered to lend us wine glasses if we wished to drink wine in our room!

I can’t think of anything

The location was a 10 being steps from the duomo, shops and restaurants. The size of the room was big, clean, love that it had a full mirror on the wall, a/c worked great. The owner was very friendly and welcoming. Cool building and elevator.

The shower! The shower was a small standing shower and I can deal with that fine it was as pictured in the photos so it was expected but it had no hot water. We understand these are old buildings but come on, call the plumber and get that fixed and I’ll come back to stay again. The shelves in the bathroom are small and uneven so hard to place anything on them without them falling off in to the sink. Rooms are not soundproof.