Located outside of the turisty area but still in walking distance to the turisty stuff. We arrived before check in time and the staff was super accommodating with leaving our luggage while they still get our room ready. The lady at the reception was super nice explaining us the area. We arrived by train and walked from the train station to the hotel, if I had to do it again I would have chosen to take a cab instead. The cobblestone streets made it really hard to move our luggage and sometimes sidewalks are so narrow that you are walking on the streets with cars passing by. We had arrived by train from Venice and had already walked from hotel in Venice to the train station and just having to do it all over again in Florence was a bit exhausting for us. As you enter the hotel there is a tiny elevator in front of the stairs, I encourage you to take it, don’t be like me and go up the steep stairs with the luggage. They gave us vouchers for breakfast at the cafe next to the hotel, I didn’t even know that was included so it was a nice surprise. The room was very nice and clean, the shower was wonderful with very good water pressure. If I ever get back to Florence I would stay there again for sure. When we left we opt to take a cab, the hotel was nice to call and schedule a taxi for us. It was about $20 to the train station and it was well worth it.

Nothing, everything was great!

We had a wonderful experience! We loved the hotel’s location and amenities. There are fantastic restaurants and bars right in front of the property, and we truly enjoyed it. The hotel owner was incredibly hospitable and warm. A special greeting to the lady in particular. Thank you so much for everything, we will definitely come back!

Everything was perfect!!!!The room is cozy, big and clean!The location is fantastic, in a very vivid and original neighborhood, yet only a breath away from the attractions!!!Hosts kind and helpful!!

The most perfect place to stay in Florence! The owner is a very, very friendly person who gave us detailed instructions to explore Florence. The room was clean, beautiful, big and within walking distance of other attractions in Florence and the bus stop. I will be going back to Florence again and staying at this hotel. We enjoyed everything about our place! All the best to the homeowners!

nothing

Truly excellent. What a joy. Filippo was a perfect host. Beautiful room. Gorgeous view of the piazza. All the amenities and more. Small but functional lift. Located in Spirito Santo just the other side of the river from the main tourist area. Lovely quiet neighborhood with plenty of shops and restaurants. Can't wait to go back.

No Notes!

the location is super, it;s right next to the attraction, and host is friendly and helpful helping to book the parking for us and offered food voucher as well. The bonus is when you open the window in the morning you will see a lovely local market going on right in front of door step.

none

EXCEEDED OUR EXPECTATIONS! We stayed here for 5 nights and could not have loved it any more. The room was spacious, clean and comfortable and each day the hosts restocked complimentary water and snacks. The hotel is located central to all of the restaurants, shopping and entertainment you need here in Florence. All of this in mind, Gregorio and Fillipo were our favourite part of the stay. We have never come across such helpful and accommodating hosts during our travels (accomodating luggage, organising taxis and offering recommendations just to name a few). They continued to go above and beyond even after we had checked out, we had left a mobile phone in the room & Gregorio dropped it off himself at our next hotel for us. Thank you Gregorio & Fillipo for making our stay in Florence so memorable, we will definitely be back next time we are in town.

There is nothing not to like!

Loved everything- 1) hospitality excellence- great host, very pleasant & helpful with amazing knowledge of area & restaurants. TY! 2) Loved the location. Beautiful plaza. 3) loved the furniture, great jetted tub 4) loved coffee, little chocolate candy. 5) we had 3 rooms: all creativity in decor. 6) felt safe.

I can’t think of anything. 1 of 3 rooms-the heat didn’t work on towel bar. It was okay- we made it.

Great staff. Super location. Very nice room. Our room had big beautiful windows, a very comfortable bed and was spacious. The location can’t be beat. It is away from the heavily touristy area, but very close to all the sights, with great restaurants within a very short walking distance. Several great restaurants are right downstairs on the square. We just loved it!

Great location, hosts were so helpful. Easily walk to all perts of town. Enough room for adult children with us.

My only recommendation would be to put a light over the stairs for night time return back to room