Deep was the member of staff we saw daily. he could not have been more helpful and obliging. so polite too. comfortable bed, free breakfast which we hadn't expected, delivered to our room. great aircon. nice balcony. free water. proper fridge not just a rubbishy drinks fridge. good wifi. proper kettle and MUGS! free coffee machine in reception, help yourself. really lovely.

though quite close to the port, was pretty far from the railway station. different floor levels in hallway meant it had a step which I nearly fell down twice as it wasn't highlighted by tape as would be normal. but that's all.

-Communication with staff was great: they are friendly, helpful and answered all our questions. - Room was pretty clean; they do this daily. - There is a mini-fridge in the room, and complimentary water, which is always nice. -A/C, hairdryer, and TV work! - great starting point to visit around Cinque Terre.

-Breakfast could be better and varied: both days some of our bread was burned. Otherwise, it was ok. They offer you a typical sweet Italian breakfast. -The area is not the nicest.

We were here for only one day, but it was worth it. The B&B had excellent communication with us upon arrival. The staff only knew Italian but we managed to understand each other, as they were very nice to us. The location was perfect, very close to the city centre, the marina and the restaurants. There is a supermarket very close (3min walk) if there is a need for anything. The room was clean, comfortable, same as the pictures provided :) The beds were very comfortable and all the facilities were working perfectly, such as a/c, hair dryer, shower. We had a pleasant time!

The only small thing is that the breakfast provided was a little poor. There was coffee and tea provided. The coffee machine was for everyone in the b&b, it was in the hall no in the room. The kettle, cups, jam, crackers were in the room. It was okay for someone who does not need a lot of food for the breakfast :)

Lovely apartment in a gorgeous old building - spotlessly clean throughout the 3 days we stayed. The room was spacious with new furniture and decoration, comfy bed, tea and coffee making facilities and bottled water each day. Fridge, air con and lovely balcony. The room is overlooking a busy road so there is traffic noise but this did not spoil the stay at all. Breakfast was a bonus 😃

Nothing to dislike really - we had a great stay and were looked after.

The staff was really friendly and available for questions and very helpful. There was a free italian breakfast which was brought to the room ;) Free coffee was available at all times. Everything was very clean! My room was to the street, with a cute little balkony -with the doors closed you couldn't hear anything from outside.

It was kind of noisy in the house (door to the hallway), when other guests were checking in or came back during the night.

The receptionist was extremely kind and helpful. The response was very fast. The room a very good value for money

I was really disappointed to receive the list of the extra-cost due to my late arrival AFTER the finalization of my reservation with payment (no refund allowed). I don't argue about the need to ask for extra money for late arrival (late arrival is after 7 p.m.), but you have to indicate it very clearly on the web, so that a possible customer can decide what to do.

The communications and directions to the location were really good. We found it easy. The gentlman who met us was very helpful and explained everything to us. The room was modern and well appointed. A small balcony looked out onto the street and was nice to sit at having breakfast. Breakfast was very nice also. We had a great stay thank you

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The lady in the reception was very helpful, she was always in contact with us even outside of her shift times. There were free coffee and hard toast and marmalades available for snacking. Cleanliness was great.

One point, there was a slight smell from the bathroom drain, so we had keep the bathroom door closed while sleeping. Location is close to seaside but far away from La Spezia station for walking.

We got a room with nice balcony, great for watching the city life from above. The room was clean and looked fresh. Bathroom supplies were just excellent.

As the window was towards busy street, the traffic outside appeared quite noisy. As for holidays stay, we would appreciate having wine opener and glasses in the room.

Cleanliness, very nice, bright room and bathroom, good lighting, very practically equipped, very comfortable bed, very good and silent air condition, breakfast served to the room, tea, water cooker, complimentary biscuits and marmalade, cups, spoons, and many other practical things were available. Super.