The hotel was in a beautiful location in The Sassi. There is plenty of restaurants, bars and a beautiful little bakery nearby. The work that has gone into creating the cave rooms is exceptional. We had an air conditioning problem, but Sara on reception went above and beyond to sort it. She relocated us to another room, which was even more beautiful and spacious than the original one we booked. Both of the ladies we encountered on reception were incredibly helpful, with suggestions for walks and must-see views. The bed was very large and comfortable. You can’t park at the property. We parked in the suggested car park that is nearer to the hotel. It had a charge of €1 per hour or €10 per day. But it’s worth noting that a day does not mean 24 hours, it is midnight to midnight. TIP: If you are on a road trip like we were and just spending a couple of nights, you would be best to just pack what you need into a smaller bag and leave large suitcase in the boot of your car. It will be easier for you. If you have time it’s well worth visiting the ‘ghost town’ of Craco. It’s an hours drive. You can only visit and do guided tour, you can’t walk around it alone. Craco has an official website where you can book tickets or a ticket office on site. Remember your comfortable shoes and a bottle of water, it gets hot! We also enjoyed visiting Gravina in Puglia which was around a 40 minute drive, to see the Ponte Acquedotto, or as we call it ‘The James Bond bridge’. This area is beautiful too. Again, remember your comfortable shoes! 🙂

There was not as much choice for breakfast if you arrive later. I would get there at 8 for the best choice. The food is delicious though. There’s a lot of steps all over the property and rooms are scattered around. This was actually not a problem for me, as I researched the property and knew what to expect. It is right in the Sassi after all. But it might not be suitable for someone with mobility issues.

We had a suite which was amazing to stay in a cave - absolutely loved it! The shower was also very cool and the room was very spacious. 5 our of 5 for our room - really felt very luxurious.

Breakfast left a lot to be desired! We would have liked more choice. Every day we got to breakfast there were 3 boiled eggs, and some (if any) cold scrambled egg. The croissants were really hard, actually inedible, like a rock, on a couple of occasions. The bread was also often not there, or there were 1 or 2 sad pieces. The staff were all really kind, but the breakfast could really be improved. We also had no shower gel in our room for the first 2 days (so this was not topped up when cleaning) but once we told reception, they sorted it.

Location, value, breakfast, comfort, cleanliness, terrace off room. Gianvito was super helpful is explaining how to organize sightseeing and obtaining dinner reservations at two of the very best restaurants, L'Abondanza and La Latteria. He couldn't have been more helpful and enthusiastic about Matera.

We did not understand that we had only until 10 am to get our car out of the parking lot up the hill and load our [heavy] bags. Gianvito was kind enough to call us a taxi to get up the hill to the parking lot (14 euros).

I think a renovated cave stay is an amazing opportunity that should be done if visiting Matera and was a good location. We did appreciate getting help with our bags to the taxi on check out. We had previously walked with them from the car park which was difficult so I would definitely recommend this option.

I was hoping that once I got to the room there would be no steps but there were also steps into our room. Rooms had a glass bathroom that even when ‘mirrored’ you could still see into. Rooms are all different so I’m sure you could request what you would prefer when booking if you know (we were an older group travelling with our mum and our booking was last minute).

The host was excellent. The facilities were nice, and we found it interesting and educational to stay in a sassi. Matera was our favorite village in Basilicata. The breakfast was very nice. I would recommend that she wear shoes that grip well, as a walk up Street entrance to the property offices rather slippery, with shiny foot polished stones. The host was responsive to my expressed concerns, after my wife slipped and fell, trying to negotiate the steps. He said the city was unresponsive to his having repeatedly expressed, concerns about this problem. That being said, he was an EXCELLENT host.

Our ONLY complaint was the slippery access walkway to the property. Everything else was.WONDERFUL!

From the moment we arrived to the hotel, the host welcomed us with such warmth and attentiveness, making us feel right at home. His was always eager to accommodate our needs and share local tips. The breakfast was delicious, with a wide variety of options to suit all tastes. It was the perfect start to our day, filled with fresh and high-quality ingredients. Location-wise, the hotel is nestled in a serene area (in the heart of Sasso Caveoso), offering the tranquility we desired after a day of exploring. Yet, it's conveniently close to local attractions, making our explorations of the area hassle-free and enjoyable. Overall, our stay was delightful, thanks to the wonderful host, great breakfast, and ideal location. We highly recommend this hotel to anyone looking for a peaceful retreat near the heart of the action.

It’s a beautiful property with amazing people who run it! They were so warm and kind and the room was absolutely beautiful, clean and cozy. Spacious and new! John and sarah were amazing. They helped us with our luggage, even helped us make restaurant reservations , and helped arranging our driver shuttle to the garage! I will be sending them so many guests in the future! It’s a central location in the middle of the sassi and also close to all the restaurants and places!

There was nothing to not like!

Location of this hotel is perfect. Literally right off one of the main streets in close proximity to many restaurants. Also, basically on the path to the Piazza Madonna de Idris with stunning views. Despite the business around, you can't hear a thing in the room! We interacted with three people from the staff and all were wonderful, gave us amazing recommendations, and booked a dinner reservation too. I would say this has been by far the most interesting, unique and best room I've ever stayed at.

The hotel is in the centre of the historic Sassi districts, the rooms were fabulous and you can choose from a terraced room or a suite in a cave! The breakfast was great and the front desk (Sara and Gianvito) were extremely helpful for us planning our trip. Not only for sites to see in Matera but also helped us plan Puglia, Calabria and Sicily. They were so nice! Highly recommend.

For a 4 star hotel, breakfast food was good but too limited. Pleasant staff.

Front desk: sometimes no one there but the other staff would have to summon them. Breakfast not well served. Staff polite but did not circulate: offering coffee, cleaning used tables, etc. There should be a space under or near the breakfast offerings with plates, bowls, utensils, etc. Patrons had to pick up from their table plates etc. & carry them back & forth for everything. Not 4 star level.