the hotel is exactly what it claims to be..a 3* with all you need...daily cleaning service...clean towels, shampoo etc...clean bathroom...pleasant in terms of temperature in the room... mattress OK pillows comfortable...staff very helpful and kind...value for money..i was staying during carnival festive period and the offer was a real bargain...very close to Mestre train station..literally 5-6 min..supermarket on the main street...bus stop to Venice P. Roma around the corner, 15min with frequent service...bus stop to both airports very close 6-7 min...safe area as it is next to main str. Piave...recommended ..

my room was not as per the selection of photos published...a bit out dated but well maintained...other room types look renovated...bathroom very clean but narrow...

The room was clean and the bed comfortable. The location was ideal, although some dodgy people on the way from the train station but that’s like every train station.

The girl on arrival was so unfriendly, wasn’t welcoming at all and didn’t smile, she barely looked at us. The breakfast was mediocre, there were very limited savoury options, all of the pastries were filled with chocolate or sugar. You had to heat up the toaster and machine to boil eggs before using it which took over 10 mins, this was not great when we were in a hurry to get into Venice for tours, one morning I gave up and had a yogurt. Also the food was of very poor quality, juices were very sugary also, so really no healthy breakfast options.

The location is great—in the center, close to the train station, but not noisy, and there is not a lot of traffic around. They accept pets without special requests and with no extra charges, which was great as we started looking for accommodation relatively late, with no time to wait for a positive answer to our request. It is great that there are two nice parks 200 m from the hotel, which was great for taking our dog for a walk in the evening and in the morning. The hotel has no own parking, however, there were a lot of available parking slots on the street in front of the hotel and in the neighboring streets, reasonably priced. The staff was friendly. The rooms were tidy, clean, not too big or luxurious, but decent and good value for the money.

Nothing really to mention.

A good selection of fresh fruit, cold and hot beverages, breads and pastries. There were also eggs, cheese and ham, jams and cereals. The room was larger than expected, dark curtains to restrict morning sun, fine nets to help repel mozzis, large bathroom, fresh towels daily, a safe in the wardrobe. The staff were extremely friendly and helpful. The whole place was spotlessly clean. A little gem of a place close to the railway station.

Lights above the mirror not working. A little road noise at night my partner tells me, but as I'm deaf it didn't bother me.

Good location and customer serwis from the personel.

Lack of kettle and coffee in the room. For 3 star hotel this is rather expected. Feedback for booking.com - not the hotel itself. Absolutely shocking and poor customer serwis, lack of any emphaty at all. Will never use or recommend booking.com due to their approach to my situation. My resetvation was booked in advance in Venice itself and cancelled by them 3 weeks before my holiday, despite the fact that I could not cancel myself?! They left my on "ice" without any willingness to help, reduce price on other much more expensive then places. I heard from manager that "I can go to court". Ridiculuss behavior !!! I recomend to attend customer serwis trainings.

We stayed there as an alternative to staying in Venice and it was a nice Hotel to stay at. It was priced well relative to other hotels in the area. The room was well kept and it was not far from the station which was great too. Getting into Venice took no time using the train.

This isn't specifically relevant to the hotel but Mestre seemed a bit dingy, in general, so just be aware of that if you decide to stay there. We were just a bit careful coming back at night as I'd heard there is a bit of crime around there, sometimes.

Good option if you don't wanna pay robbery overnight prices in Venice city but wanna have direct and fast access to the Venice. The Hotel is located just in couple of walking minutes from Mestre train and bus station from where you can reach Venice St. Lucia station in 10 min. by train. Reception staff was very friendly. The room was a bit older than looked on the pictures but still good and clean. In approx. 10 walking min. are two big supermarkets to buy food: Pam and Interspar.

The lication was 5 min walk from the station. The area was quite and safe. The room was clean and had all necessary ameneties. The breakfast was quite basic.

We had an unpleasant experience in the breakfast room. There was no instruction how to have a boiled egg and I got one from the pot of boiling water. After some minutes someone from the staff came to me and totally unpolitely took the egg from the table saying it was prepared for somebody else. What a shame!!!!! He made us feel guilty for something we weren't told how to provide the boiled egg and even worse apologized to the other table loudly for our behavior!!!! Never come back to that hotel which ruined my day🤕

The staff were absolutely lovely. The location is both a plus and a minus as it is close to the mestre train station (5-minute walk). Really easy to get to venice through train. Had a massive room, good comfortable king (?) Sized bed, the bathroom was lovely as well. 100% would recommend.

Like I mentioned above, the location, it can get very busy and whilst at my stay there was a drunken man singing outside which isn't the hotels fault as much as it is the location

The general feedback is very good. The hotel staff was very kind, the breakfast manager smiling and joking. The room was clean, comfortable beds. The breakfast was good and varied. It is located quite well, being close to the train station and bus station. I was satisfied overall.

The only minus was the fact that the heater didn't really work - we were there during the winter. But they were prompt, theybtried to fix it and seeing that they couldn't, they brought us an air heater that coped brilliantly with our needs.