The hotel is in an excellent location if you want to be close to the train station and subway. The receptionist (male and female) were extremely kind and helpful and super nice. The room was spacious as well as the bathroom. Also, everything was clean. Nonetheless I would appreciate tea bags and a kettle in the room. The staff at the breakfast was kind as well. There were enough options.

My feeling of the hotel was ruined because of the breakfast. There were PLASTIC CUPS and PLASTIC SPOONS which was shocking in 2023. I do not want to eat yogurt with plastic nor drink juice from plastic. It’s below average and awful for the environment.

Very clean, smells amazing and has a modern look and feel to it.

There is no mini bar - what they mean is that your room has a mini fridge and you will need to buy the items yourself. There are no cups or glasses in the room either. You also need to fill water bottles outside in the corridor using their water dispenser. They have a vending machine for buying snacks, a limited selection of drinks and hot drinks but it doesn't take card payments so you need to keep a stash of coins with you. I loved the hotel but they did not tell us any of this at the point of booking online or when we checked in. I travelled with my children and just wanted a drink for them and some tea. It was about 9pm when I found out and reception told me to go to the station to get change. It was disappointing because everything else was quite good.

location very handy for the central station / metro. I traveled in from Linate airport which was very easy on the metro, I used my credit card to tap through as I went and was charged appropriately so need to buy a ticket if you don't want to. There are several nice bars and a small bakery just outside the hotel if you want a cheap coffee and delicious pastries for breakfast. Walking to the centre of Milan takes around 30 - 40 minutes which I would recommend as you as you see lots of interesting streets and architecture. The room was fairly basic but clean and functional and the TV only had Italian channels.. which is of course fine as you are in Italy after all(!), but some hotels have other language channels too for visitors from other countries. The room was cleaned, the bed made and towels replaced every day. All of the staff at the hotel were very friendly and helpful, when my flight was cancelled and I needed to stay an extra night they sorted it all out with no fuss and gave me a one night bill to charge back to the airline. They pretty much all spoke excellent English too a bonus for me with my very basic Italian skills.

The only down side is that the shower could have been a bit hotter and they should check the refill of the shower gel dispenser as one of ours ran out and it wasn't replenished (there was a second one and that was OK but it was by the sink not in the shower itself). I left an empty plastic bottle on the side (not in the bin) for me to use another day and found it had been thrown away when I got back to the hotel, so if you want to keep anything like that for another day hide it away in a suitcase or something!

The best thing about this station is that if you’re going to use fully public transit options then this is the best hotel. It’s a 5 minute walk to Milano Centrale station, where you can go anywhere to the city, country and continent. Also Corso Buenos Aires is about a 25 minute walk and you’ll find great shops. This is a small hotel but with great amenities. Very good if you’ll be out all day and then need a comfortable place to rest at night.

The area seems a bit sketchy after 1am, and you might find some less than attractive characters in a weird manner but if you have to walk to the central plaza by the station, you’ll find Police and the Army standing there 24 hours of the day. So it’s just looks.

The hotel is perfectly located near Milano Centrale train station and Mercato Centrale, making it easy to walk to the city center. The rooms are quiet, clean, and comfortable, with no outside noise. The staff is friendly and attentive. There are great breakfast options nearby, including a delightful bakery. The hotel's proximity to the metro and train station ensures excellent connectivity to the airports. The facilities are modern, and the free water dispenser in the hallways is a nice touch. Overall, the hotel exceeded our expectations and provided a peaceful stay in a convenient location.

It's not the hotel's fault, but when we returned at night we felt a little uncomfortable in the area.

Our four-people room seems renovated. It is clean, spacious, and quiet. The beds are comfortable and we all sleep well. Tram sounds are light and acceptable to us. The bathroom looks good though the lower part of the shower booth leaks. However extra towels are already present inside the bathroom and this issue has been well-handled then. The food varieties of breakfast are okay, though the air-conditioning has been turned off when a tour group was in the breakfast room. The A/C in our four-people room works however. This hotel seems to be a decent choice if proximity to the central station is essential.

The leaking shower booth.

Great location. Clean and very comfortable bed. Great breakfast choices. Very friendly staff.

We stayed here as a stopover both on the way to Lake Garda and on the way back to Bergamo. The first night we stopped in a room on the second floor which was lovely and quiet. On the return trip we were given room 111 on the first floor which was immediately off the lounge and breakfast area and was quite noisy - we were able to hear the upstairs neighbours moving around the room and the children in the room next door as well as hearing the water / waste from rooms upstairs - we must have had the main waste pipe run through our bathroom. To be fair to the hotel there was no noise overnight but in waking hours it was quite noisy.

The young man that spoke English who helped us with the parking attendant next door was great! Expansive breakfast with lots of options. Staff available 24 hours.

Little information about the lack of parking on site. The first time we turned on the rain shower it flooded the bathroom! Had to use very little water pressure to avoid water running out of shower all over the floor. Our room had ants that got into our suitcases and chocolate souvenirs for home.

Decent hotel in a good location. The room was very clean and comfortable. They changed towels everyday and they were cleaning the room as well. Excellent staff. Kind receptionists, lovely staff in the restaurant, the guy with the glasses working during breakfast always smiled and made us feel welcomed. Even the cleaners were very polite. They made the experience unique.

We had some issues with the air conditioning but in general the room was warm and I would come back.

We had an excellent welcome from the night receptionist. It was almost midnight, we were exhausted, she was very kind, showed us where the drinks were, gave us milk for tea, very helpful. The hotel was walking distance from Gare de Lyon, so convenient. It was clean, comfortable, the breakfast set us up for the day. It was actually great after travelling all day from Milan, two trains and a bus, it was exactly what we needed for a night.

Nothing, it was clean, had a lift, it was convenient and the staff were helpful.