The room was small, however as a single traveler in the single room, it was enough space for a comfortable & cosy 2-night stay and being able to book a single room was also a more reasonably priced option. The room had a balcony and was lovely to open the doors and get some fresh air. The lift is very small, can fit 1-2 max. The breakfast was very good, the room clean and tidy with everything you might need for a short stay. If you need to do washing there is a laundromat in the arcade on the ground floor just outside the entrance, and a taxi rank at the end of the back laneway.

On one night the staff on the reception desk did not speak English, so had a bit of trouble finding directions for the next day.

This hotel has a great location, close distance to the central station (14min walk), directly at the subway station (1 min walk), and close to the center as well. The staff is friendly and generally very helpful.

The price to value ratio is so-so. For a 4 star hotel at this price range, I would have expected a bit larger room (we were day during holiday season though). One big problem was that the elevator wasn't working one day and we had to carry luggage from the seventh floor. I assume, however, that was probably bad luck on our side, as this happened only on one day.

Excellent breakfast, very clean room and bathroom, proximity of the metro to go to see all the monuments. It was nice to sit on the roof terrace and see the cityscape. Arriving quite a long time before official check-in time, the lady receptionist made sure we could go to the room within about half an hour. She was very friendly. Thank you, all employees! The tea and coffee in the breakfast room, in the lobby and in the room were of good quality.

Well, the hotel uses the name City hotel and from the street it is hardly noticeable that it is Best Western. Luckily the taxi driver knew it when we gave her the exact address.

The staff was very helpful, the breakfast was great, lots of selection. The bathroom was big, and everything was very clean. The roof terrace is really nice, great views and even has a workout area.

Our room was very cold the first night, the heat hadn’t been turned on yet. They did get it going for the next night., but it was raining and chilly the first day. The bed was very firm, had to ask for a pad for it, they did give us an extra mattress pad, but was still firm. They have the tiniest elevator I’ve ever been in.

The location, friendly, helpful staff, comfortable bed. It’s only a 5-10 min walk from the train station and only a 25 min walk to the centre, which sounds long but there’s lots to see on the way.

The noise from the traffic during the night - it’s on a main road to the hospital too and our room was at the front. It wouldn’t stop me from staying there again but I’d maybe request a room at the back.

The room was clean and comfortable. I did not pay to get a nice view. The breakfast buffet was excellent. Variety of juices, coffee, pastries, eggs, yogurt, cereal, etc. Less than 2 minutes walk to the subway station, so it's convenient to go explore the more touristy areas (like the Duomo). Elevator was appreciated, though it was small.

I was able to eat the breakfast buffet at the hotel the first day. One the second day, there was some issue with the breakfast area so it was closed and the hotel gave me a coupon to get breakfast at a nearby cafe. The cafe gave me only one coffee and one croissant.

I've chosen this hotel again for my trip to Milan. Theication is nice. It's just between railway station and city center. The staff is very friendly and polite. Rooms are equipped with everything necessary, clean, and comfortable. There is a balcony where you may relax. Breakfast is nice and has everything that is necessary.

I can't mention really anything. I am happy with my time there.

The hotel is located in a big shopping street, 12 minutes walk from the milano centrale station. we walked along this Buenos Aires street and reached the Milan cathedral in around 20 minutes. you can find lots of restaurants and different shops on this street. There is a to.market that openes 7 days per week till around 20:00. The room had a fair size. it had a minibar, and a kettle. There was complimentary water, coffee and tea. the bathroom had shampoo, soap and clean towels. there was a balcony with double glass doors and a shutter store. we didnt hear noise at night. The hotel has one small lift, it cannot take more than 2 persons, so sometimes you have to wait a bit to get your turn, it was good for a one night stay. They had a good continental breakfast for 8 EUR.

The balconies have small partitions, a person can easily cross from one balcony to another.

Excellent location for an overnight stay in Milan with good access to very reasonably priced local transport and so everything you might want to visit. Price was good for Milan. Room clean and tidy with everything you might need for an overnight stay.

Nothing. It met expectations

Excellent location close to LIMA Metro Station (Red Line). Four stops to Duomo. Very convenient to reach international bus station on M1 Line (Lampugnano) On foot close to GAM in Giardini Publici and and not far from trendy area (Quadrilatero de Oro) Friendly staff at reception and breakfast

Fruits might have been fresher but rest of breakfast was fine Small lift