It was an excellent choice for my recent 3-night stay in the city. The hotel's location, just a short walk from the Duomo, was perfect for exploring Milan's top attractions. My room was spacious, clean, and well-appointed, with all the amenities I needed for a comfortable stay. The staff were friendly and helpful, providing great local recommendations. While there is no on-site restaurant, the daily breakfast buffet had a nice selection and the open, airy dining area was never crowded. Overall, I was very impressed with the Room Mate Giulia and would happily stay there again on a future visit to Milan. The combination of great location, comfortable accommodations, and helpful service made it a great home base.

The staff - very thoughtful and helpful. Location was perfect. Breakfast was very good. The room was clean.

The location is brilliant. Literally a min walk to the duomo and the main shopping area. Everything was about a 30 minute walking distance which was great. The staff were very welcoming and helpful and helped sort out a taxi ride to the airport at the end of our stay when uber wasn’t available. Great hotel would definitely stay there again the next time im in Milan

Had asked for early check in but the hotel couldn’t accommodate it. Which wasn’t ideal after taking a train into Milan and wanting the room before we explored the city.

Excellent location, cool and modern interior design, nice cleanliness and outstanding customer experience. We left our luggages to be sent to our final destination, but the delivery company failed to pick them up. Sara was extra helpful in sending them, she went extra mile to assist us. The customer service continued even after we left the hotel.

Convenient location to all the sites. In the galleria makes shopping easy. Easy walking distance to all the historic sites. Friendly staff. Warm inviting environment The front desk staff was excellent in providing dining recommendations and how to get to places. The breakfast was excellent and Roddy took fantastic care of us. Yeasmin was super in taking care of us from really hot Caffe Lattes in the lounge with an assortment of cookies to room service and daily trips delivering whatever we needed with a smile and great attitude

Nothing was wrong

I had a great stay at this hotel. I loved the design—it was modern and stylish. The staff was incredibly kind and went out of their way to share a list of restaurant recommendations, which was very helpful. Unfortunately, the gym was closed during my stay, but they provided us with a daily voucher for a nearby gym, which was a thoughtful gesture. Overall, a wonderful experience!

Unfortunately, my room had a terrible window with no view—it faced the indoor area of the buildings and overlooked dirty trashcans. The area outside was mostly dark, and the noise from the trashcans downstairs was a big issue. Even with the windows closed, I was woken up every morning by the loud banging when someone opened and closed them. It was frustrating and took away from the overall experience.

The location is central, particularly if you have not previously been to Milano. My room was large and quite comfortable with a big bathroom with a separated shower and bathtub. Lots of nice sundries provided with comfy robe and lots of towels. The bed was comfortable, great pillows, nice linens. Ample place for wardrobe, hangers/drawers. Nice small seating area. Good lighting for reading. The common area of the hotel is busy but you can have a good cocktail which is nice in the evening while catching up on emails. Great WiFi through out the hotel. Breakfast is fine---you'll get a good start to your day. It's a bit impersonal in atmosphere but that's sort of in keeping with the general attitude of the city. No one will really give a flip about you in Milan. Just their affect. I think in general, this hotel really tries to provide all the comforts in such a bussling urban atmosphere. The interior is very modern so don't look for an epoch or sumptuous interior.

The location of my room was at the front of the hotel, facing the street on the first floor. I booked my room ages ago so I think I could have been given a room higher up. I say this because EVERY morning between 5 and 6 AM, the glass garbage was collected, meaning I was startled awake by the cacophony of crashing glass EACH morning. One morning, the street became this vast dumping area for the garbage from the vicinity with a crew of workers working hard and loudly, just doing their job. When you exit the hotel the area iis left compeley clean. One wouldn't know any of this happened unless you are unlucky enough to be placed directly over all of the activity. THAT was straight up BAD.

Starting from the welcome check in ; was perfect , short and very gentiley , our room was very clean , house keeping service was excellent , every time you enter your room , you feel like you enter a fresh your house . Hotel location is very close to every where , it is almost inside Duomo , Galleria Vittorio Emanuele and shopping places , as well as restaurants. They arrange taxi everytime in very short time , bellboy , security , housekeeping and ofcourse reception employees are very friendly and give excellent service. I stay very often in Europe and when you compare price performance ; hotel location , clean room, team was perfect . I can confidently recommend. ( We did not get breakfast so i can not do any comment about it) Every time i will visit in Milan , i will stay in this hotel.

Everything was perfect

I will not talk about the location as it is well known in the heart of the most unique area in Milan, but I will talk about the hotel staff starting from the guest relations team (Andrea & Alyssia) who showed really exceptional and genuine services. They are attentive, friendly, and they went above and beyond to ensure a memorable stay. The full reception team are really profissional in 24/7 response. the housekeeping team really care about alot of small details that rearly to find it even in 5 stars hotel.

NA

We just love Room Mate hotels … lovely boutique hotel, with trendy decor, comfortable rooms and very friendly and helpful staff. Everyone was so good but in particular, Andre in customer services was brilliant with great restaurant recommendations; and Ruddy and Marcelo looked after us so well at breakfast and with drinks in reception! And just the perfect location and short one minute walk away from the Duomo cathedral. A wonderful, relaxing experience in Milan.

Not a complaint, as we did enjoy drinks served in reception area, but a nice wine bar would be an excellent addition after a hot and tiring day sightseeing in Milan!