The staff are welcoming, the pool is cool and big with its relaxing chairs. As a genius member, I got a great offer and discount. The fan was good, though only 3 grades without specific choices of temperature or the density of the wind. The wardrobes were big. The room was really clean and the cleaning and breakfast staff were super nice, the same as most of the receptionists.

The fridge in our room is max 5 degree cooler than the house, so I was not able to keep the milk of my baby with me and I had difficulties in my baby sleeping for this. The strange part is that on the first day, they sent a technician who approved it was working properly, and they are very weak by nature 🤔 The breakfast had only one type of not very good ham, and one type of cheese in Italy 🤔 The fan switch for the temperature was kind of broken, so I had only choices between 1 to 3 to set its density.

the house is a hotel from gone times of spa splendour; all is slightly worn down, but that does not minimse the comfort too much. However, the owner should start some renovation quite soon, maybe. I was arriving by motorcycle and the bike was put into a locked garage, which was very kind; the friendly staff really took an effort to help. I had to sit out a rather rainy day and enjoyed a large room with a terrace (roof) at least in the short breaks in between showers. I did not use the hotel restaurant except for breakfast; hence no knowledge about that at dinner time; but there are a number of restaurants in easy walking distance;

breakfast for sure needs improvement, even for Italian standards, its a bit too thin. In addition the restaurant staff had given a rather uninterested impression, I'm afraid.

I was surprised how large the bedroom was. Although a little dated it was adequate. Bathroom fittings let the score down. The bathroom requires refurbishment.

Swimming pool wasn’t in use., although some days it was raining. Other days it was hot. It’s a pity the hotel didn’t respond to the weather.

We liked everything, beds were good, pool was great, room was with perfect temperature and we slept very well. Only breakfast was a little poor, we missed fruits and vegetables.

The hotel is really nice and centrally located. The receptionist was very kind and helpful; the rooms perfect, also with a balcony. We were there with our two small kids and everything was easy. While they were playing in the swimming pool outside, we could relax in the warm jacuzzi just facing the pool. There were plenty of options at the breakfast buffet, including fresh fruit, and soya milk.

Friendly staff. Nice view from bedroom balcony.

Breakfast could have been better.

everything was fantastic!! I’m happy to be this place! big clean room and what important for me it’s bed ,and here it’s big one bed ! so welcome to this place! it’s very closed to the center of Montecatini-Terme

nothing

The pool, big bed, AC worked well, the bathroom was big.

Jacuzzi advertised but it was not working. Breakfast has more sweet than savory food.

The breakfast is good and the staff is great and very kind.

The hotel rooms need renovation.

Quiet place. Breakfast is good. The staff is very kind. Balcony of the room is also nice.

Not cleaning ashtrays around pool. Full of cigarettes butts. Can't use pool after 19:00h.