We liked the hotel itself: renovated, updated, modern, clean, cheerful, nicely appointed, in a great location, high ceilings, opening windows, great shower with a pleasant ambiance, enough place for the suitcases, wood floors, no heavy curtains, high quality of air and well functioning everything in our room and bathroom. We loved the friendly, patient, professional owner and staff of the hotel: Irina and Barbara were super helpful, did everything with pleasure and made us feel welcome throughout our stay. The hotel was always sparkling clean because there is a wonderful cleaning lady, who understands your needs even without asking. We had an awesome stay and hope to repeat it in future!

nothing in particular….I would prefer a slightly softer mattress personally….but every person is different, of course.

This is my second time in this Hotel, and hopefully it is not the last one. I love the City and love the people in Italy, and Carlo the manager is always friendly and helpful and always would like to help you to get everything you need. The hotel is clean and tidy I can say spotless. The breakfast is really good, and you can choose from a wide variety of stuff from yogurts to bacon. I like that the Hotel is walking distance from the center of the town Piazza del Popolo. It is located more like in a living area so not that crowded and after midnight you can sleep like a baby. :)

I am an early bird and usually I wake up pretty early in the morning which makes me falling to sleep around 10pm and I am usually sleeping with the windows open. Not here, because it is Italy where people are on the streets till midnight or even later and talking to each other. So either I close my window and get some sleep or I still awake till its get quiet. I think the second is the better choice. Go out and talk these guys, they are nice and friendly. I wish I could speek Italian... :)

Location was excellent, close to town centre, good restaurants etc and a short walk to the stations, spa and the funicular to Montecatini Alto. Carlo and his team were extremely helpful and friendly. Breakfast was delicious with a varied buffet and a choice of cooked breakfast prepared and served with great cheerfulness by Barbara. The room was always spotlessly clean and cool. The room was spacious with a superking sized bed and a palatial bathroom. There wasn't a restaurant or bar but water was always available and there was an honesty bar if you wanted a drink. Coffee was also available in the breakfast area and there was a kettle and fridge in the room. You could sit outside the hotel with tables and chairs on the street. Carlo and Irina recommended some excellent restaurants. Montecatini Terme made a great base for visiting other towns in Tuscany. We really enjoyed our stay in the SmArt hotel Bartolini and would definitely recommend anyone to stay there.

This was a three star hotel that more than met our expectations. The description was accurate. If we had wanted a balcony or a swimming pool we would have selected a different hotel.

A lovely hotel in the centre of Montecatini. Large, spacious and clean rooms and bathroom. There were interesting LED lights above the shower. Abundant and tasty breakfast prepared by the lovely lady in the kitchen. The hotel is near the Montecatini station, about an eight minute walk. The receptionist was really nice to us and always made sure we were comfortable and all of our needs were met! The was also a sink in the restaurant from which you can fill your water bottles with mineral water any time you want! I highly recommend this hotel!

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The staff were excellent Breakfast was amazing and nothing was too much trouble for the delightful lady that prepared everything fresh including coffee- although there were 6 individual breakfast menus you could mix and match whatever you liked - best poached eggs ever!!!

Montecatini itself seems to have been hit hard by covid and many of the beautiful buildings need restoration work. I hope that this happens as it’s a lovely place with lovely people.

The breakfast (several options) was great, I loved especially Tuscan beans. The room was spacious. As we had bicycles with us, there was dedicated space for them including a pump and some tools. Last but not least, the personel was great, very helpful pointing out interesting places to see, helping with bike rental etc. Also, we were in MT in May, an absolutely georgeous part of the year. In July, August, it may be too hot.

The breakfest was very good, the location was perfect. For sure if we decide to return to Montecatini Terme, we will choose the same location. Congratulations for hospitality and for the best services that we had so far in a hotel in Italy.

The room was lovely and spacious with a great bathroom and waterfall shower. All of the staff were very friendly, welcoming and helpful. The location was ideal as it was on a quiet street and close by to the beautiful park and to the main piazza. The breakfasts were nice with different and fresh cakes/pastries every day.

Location was great staff very helpful with everything and great with recommendations

I think a bar would be great there, there was facility to get a drink from the honest bar but it lacked the atmosphere of a bar

Do you like wondering around an Italian neigbourhood with many local people around? Would you like to spend your money while supporting local businesses? Would you like to know what is the real Italian hospitality? If you decide to spend your holidays in this place you probably get the best value for your money. Every time I talked to any employees of the hotel, I had the feeling they are listening to me. I wasn't just the next question to answer or the next problem to solve, I was an honored guest there. Thank you Carlo, and thank you for everyone who worked on to provide us one of the best hotel-experiences I ever had. I love Italy and I love Italian people and I love a place where I can go back without hesitation, like I am going home.

Some says a pool would be nice, but trust me a few corners away you have plenty of opportunities to find a bath, or baths to be precise. Carlo will help you to choose which option would be the best for you.