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1,037 reviews

Best Western Hotel Plaza

Best Western Hotel Plaza

Piazza Principe Umberto 23, Naples, 80142, Italy

Reservations:

+1-833-728-2041

Choose dates to view prices

Free wifi

Room service

Fitness center

Air conditioning

Bar

Tour desk

Terrace

Soundproof rooms

Best Western Hotel Plaza

Welcome to the Best Western Hotel Plaza, a stylish 4-star hotel conveniently located in the heart of Naples, Italy. Situated just 0.1mi from the city center, this hotel offers the perfect starting point for your Italian adventure. With a staggering 1037 reviews, you can rest assured that you will be in good hands during your stay.

The hotel sets the tone for a comfortable and memorable stay with an array of amenities. Enjoy a delicious breakfast to kickstart your day and take advantage of the free Wi-Fi to stay connected with loved ones. Unwind in the soundproof rooms, and if fitness is your thing, you'll be pleased to know that the hotel offers a free fitness center. Additionally, the hotel offers a range of services including shuttle service, room service, and a business center.

With prices starting from just $109, the Best Western Hotel Plaza provides exceptional value for a 4-star hotel. Take in the Italian charm and vibrant atmosphere of Naples, all while enjoying the comfort and convenience of this top-notch hotel.

Make your stay at the Best Western Hotel Plaza in Naples, Italy, even more memorable by bringing along your furry friends! Yes, you read that right - this pet-friendly hotel welcomes pets upon request, with charges that may apply. Now, you won't have to leave your beloved companions behind when you embark on your Italian adventure.

When it comes to payment, the Best Western Hotel Plaza offers a range of options to suit your needs. While cash is not accepted, you can easily settle your bill using American Express, Diners Club, Mastercard, or Visa. With this flexibility, you can choose the payment method that works best for you, ensuring a hassle-free experience during your stay.

Whether you're traveling with family, friends, or as a couple, the hotel offers a variety of room types to accommodate your needs. From cozy single rooms to spacious family rooms and elegant suites, there's something to suit every traveler's preferences. With a focus on comfort and convenience, your choice of accommodation at the Best Western Hotel Plaza is sure to enhance your overall experience in Naples.

Closest airports

Naples International Airport

2.5mi

Most popular amenities

Free wifi

Room service

Fitness center

Air conditioning

Bar

Tour desk

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Patio

Elevator

Bathtub

Balcony

Bidet

Soundproof

Rooms

Show 8 photos

Super, King

1 King Size Bed

Wifi

x4

+

x3

More details

1 KING BED,SUPER,SNDPRF,FRWIFI includes a king-size bed 150-183 width plus satellite tv .

Show 4 photos

Standard, King/Queen

1 King Size Bed

1 Queen Size Bed

Wifi

x10

+

x6

More details

1 KING 1 QUEEN,JRSTE,TERACE,WIFI includes either a king-size bed 150-183 width or a queen-size bed 150-154 width.

Show 13 photos

Standard, Double/King, Single Use

1 King Size Bed

1 Double Bed

+

More details

Double single use standard includes either a king-size bed 150-183 width or a double bed 131-150 width.

Show 7 photos

Super, 2 Single

2 Twin Beds

Wifi

x4

+

x3

More details

2 SINGLE BEDS,SUPER,SNDPRF,FRWIFI includes 2 single beds 80-130 width.

Show 15 photos

Standard, 1 Bed

110 sqft

Minibar

Flat-screen TV

Tea/Coffee maker

Wheelchair accessible

+

More details

The single room features a wardrobe, a safe deposit box, as well as a private bathroom boasting a shower and a hairdryer. This single room is air-conditioned and has a flat-screen TV with cable channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit has 1 bed.

Show 8 photos

Deluxe, 1 Bed, Balcony

365 sqft

Balcony

Minibar

Flat-screen TV

Refrigerator

+

More details

The spacious double room provides air conditioning, a mini-bar, a balcony with a quiet street view as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Show 13 photos

Standard, Triple

175 sqft

Minibar

Flat-screen TV

Tea/Coffee maker

x3

+

More details

The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit offers 2 beds.

Family

1 Double Bed

1 King Size Bed

Balcony

x8

+

x4

More details

Family Room With Double Bed

Show 8 photos

Super, King/Twin

1 King Size Bed

1 Twin Bed

+

More details

Show 13 photos

Superior, Twin

Minibar

Flat-screen TV

Tea/Coffee maker

+

More details

Show 5 photos

Standard, King/Twin

1 King Size Bed

2 Twin Beds

x4

+

x3

More details

Family, Double

1 Double Bed

x8

+

x4

More details

Family Room With Double Bed

Guest reviews

8

1,037 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇮🇹

Maria

9.1

June 2024

Overall, the hotel is a great place to stay in Napoli. I have visited Napoli several times, and this is probably the safest option I have ever chosen. The hotel is big, good size for rooms, modern and clean. The buffet is very nice and on the top floor.

The staff was not super nice. They did their job, of course, but made us wait for check in while the person in front desk was on the phone discussing non relevant issues. They tried to charged us way more money during our checkout. We had to give a lot of explaining of why the price was not real. Ridiculous. Location is the worst. Everywhere near the central station is not a good place to stay. But it is worth it, in my opinion, plus not far from the city centre walking.

🇺🇸

Jarkko

8.2

September 2024

Location is excellent if you do multiple trips out of the city by train (like we did). Breakfast is very good value (10 euro per day). Staff is extremely helpful and professional, for example early check-in was easily arranged.

Restaurant and bar options are limited, but again metro is 5 min walk away for easy access to other neighborhoods. Be careful late at night, area is a little rough around the edges.

🇬🇧

John

9.1

May 2024

The breakfast was good but expensive when paid directly to the hotel, the rooftop was fantastic but only available at breakfast!! We wanted to go up in the evening but were not allowed. The room service was great and the towels were changed every day

The downstairs bar was miserable, we wanted to go up the the roof terrace which was great, even to take our own drink but it was only open in the early morning, what a waste. The lift was slow and would not take more than 4 people

🇺🇸

Aileen

10

July 2024

The property was great! Very modern and updated. Location was excellent. Walking distance to the central terminal station and good restaurants! HIGHLY recommend eating at Gaetano Adamo, which is riiiight around the corner from the hotel! Neighborhood felt a little unsafe after dark, but during the day, it’s very busy. The breakfast terrace was beautiful and food was delicious!

The shower was extremely small and I’m 4’11. It’s tall vertically but narrow.

🇨🇿

Martin

10

July 2023

All reception and breakfast staff were absolutely professional - nothing was impossible: a room card issue - sorted, not booked breakfast - sorted, taxi to port - organised, luggage room on departure - no problem at all. The staff is the main asset for this hotel. Also, the breakfast was amazing (30 minutes prior to closing - all options were still fully available). The room eas spaceful, AC perfectly working and soundproof window did not transfered any noise from small square in front of the Hotel. Lacation 6 minutes walking from Napoli Centrale (train station). We were completely satisfied.

Nothing, really.

🇮🇳

Pallavi

9.1

September 2024

The location is great, just walking distance from Napoli Centrale, although the neighborhood is not so good especially at night. The room size was good. Room facilities were also good. Breakfast was in the rooftop restaurant and had good variety. Overall our stay was comfortable there.

There was no food facility at night, If some evening restaurant or room service was available that would have been better.

🇺🇸

Rav3n

8.2

April 2023

The hotel was in the perfect location. It was very close to the central station and within walking distance of the central area. The room was perfect for us, and there was a great selection of food for breakfast. They were serving breakfast from 0700 to 1100, which is perfect. They had different varieties of pastries everyday. Of course the sfogliatelle were present everyday... and they were great! And lastly, the staff. They were great and very helpful.

The bathroom was a little too small from my observation. I say the hotel was in great location but the surrounding area were scary. Looks so ghetto outside. Please be aware of your surroundings when walking around. So many warning signs of PICKPOCKETS everywhere.

🇭🇷

Tončica

10

May 2023

Fantastic choice for breakfast. Great staff there ready to help and serve you. With big smiles. Modern bathroom. Tea and coffee in the room. A lot if lamps. Comfortable. Great location for visiting historical sights. And a few meters from the tube and railway station. Cakes and icy water in the lobby! I loved that!

My room above a courtyard was obviously above a kitchen of a restaurant or a fast food restaurant. So we had to keep our window closed because of a terrible smell. Fortunately only on Friday and Saturday. But it’s not up to the hotel.

🇧🇬

Anonymous

8.2

March 2023

The location is good and hotel is near public transportation (train to Pompeii, Sorrento and Alibus to the airport - 5 minute walk). Having in mind the traffic in Naples, it was not very noisy. Historical centre was nearby. Staff was friendly and polite. Breakfast was great. The room was clean and bed was comfortable.

Bathroom was extremely inconvenient because there was a sliding door which is not closing properly and you can see and hear inside. Drain was clogged and you cannot shower properly. For a 4 star hotel you get only shower gel and soap. WiFi connection was very weak in the room.

🇺🇸

Chris

9.1

July 2024

I thought the hotel got the job done. Close to the train and bus station and the internet was fast. They were able to call a cab for us to the airport. Everything was smooth. There was good food near us as well.

The bathroom was a little smaller than we hoped, and perhaps a little far from the nice areas of Chiaia etc. We had to walk through slightly sketchy areas to get places.

Points of Interest Around Best Western Hotel Plaza

Attractions

Naples Piazza del Mercato

0.5mi

Church of Sant'Anna dei Lombardi (Chiesa di Sant'Anna dei Lombardi)

1.1mi

Solfatara

7.2mi

La Reggia Designer Outlet

10.9mi

Amphitheater of Capua (Anfiteatro Campano o Capuano)

16mi

Cloister of San Francesco (Chiostro di San Francesco)

16.6mi

Tasso Theater (Teatro Tasso)

16.6mi

Correale di Terranova Museum (Museo Correale di Terranova)

16.7mi

Sorrento St. Anthony Basilica (Basilica di Sant’Antonino)

16.7mi

Ferriere Valley Nature Reserve (Riserva Statale Valle delle Ferriere)

21.8mi

La Mortella Gardens (Giardini La Mortella)

21.9mi

Paper Museum (Museo della Carta)

22.8mi

Ravello Duomo (Basilica di Santa Maria Assunta e San Pantaleone)

22.9mi

Avellino

24.1mi

Salerno Cathedral (Duomo di Salerno)

28.4mi

Amenities of Best Western Hotel Plaza

Free wifi

Room service

Fitness center

Air conditioning

Bar

Tour desk

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Patio

Elevator

Bathtub

Balcony

Bidet

Soundproof

Stay rules - Best Western Hotel Plaza

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Best Western Hotel Plaza

Are pets permitted at Best Western Hotel Plaza?

Yes, you can stay with your pet at the Best Western Hotel Plaza as they allow pets on request, with possible charges that may apply.

Does Best Western Hotel Plaza offer complimentary parking?

Yes, there is parking available at Best Western Hotel Plaza for €20 per day. The public parking is located nearby and reservation is not required.

What are the rates at Best Western Hotel Plaza?

Accommodations at Best Western Hotel Plaza can start from $109. Be aware, rates are influenced by room type and selected dates. Ensure to specify your stay dates for up-to-date pricing.

What types of rooms does Best Western Hotel Plaza offer?

The Best Western Hotel Plaza offers a variety of rooms including Superior Twin, Superior King, Junior Suite with King and Queen Bed, Family Room, Standard Triple, and Single Room. The rooms range in size from 108 sqft to 344 sqft and accommodate 1 to 4 adults, with some rooms also allowing children. Smoking is not allowed in any of the rooms. The beds available include Double, Twin, King, and Queen sizes.

Which amenities can guests enjoy at Best Western Hotel Plaza?

Guests at Best Western Hotel Plaza can indulge in a range of leisure amenities during their stay. Those seeking relaxation can enjoy the hotel's terrace, patio, and balconies, providing outdoor spaces to unwind. The fitness center is available for guests looking to stay active, while the bar offers a place to socialize and unwind. For those wanting to stay connected, the hotel provides 24-hour front desk service, as well as Wi-Fi access and a business center for any work-related needs. The soundproof rooms ensure a peaceful stay, while the shuttle service and parking options make it convenient for guests to explore the surrounding area. Whether it's enjoying the outdoor spaces, staying active at the fitness center, or socializing at the bar, guests have various options to make the most of their time at the hotel.

What methods of payment does Best Western Hotel Plaza accept?

Best Western Hotel Plaza accepts American Express, Diners Club, Mastercard, and Visa. Cash payments are not accepted at the hotel.