The hotel is a very European style hotel. It offered everything you would expect of a hotel for tourists or business people. We had paid for a standard room which was small as expected of a European hotel, but it had everything you needed for a pleasant stay - and still very manageable for two adults. The room had internet access (very fast), a TV (we never used as we were in Naples to be outside having fun!), a bathroom with all the amenities needed, a wardrobe closet, and AC/Heater (we didn't use). We stayed there for 6 nights and didn't have any issues whatsoever. They gave us a room with access to a small inner patio/courtyard, which was very nice for us, and we used it even though it was December. It allowed us to open the double doors and let plenty of fresh air into the room. Overall, our room was very quiet. Since the hotel is next to a small church, we heard the 6.00pm mass every day complete with organ music and singing, a unique touch for us. We also want to recognize the reception staff who were very helpful when we asked for restaurant recommendations, e.g., or when we wanted to confirm the best way to go to various sites. They also helped in booking taxis. Thank you for being so friendly and accommodating.

The breakfast was average, and we would have liked more fresh pastries and cakes from the region. To be fair, there were croissants, pains au chocolat, sfogliatella, a chocolate cake, a tart, just to give some examples of the pastries/cakes. But some were a bit stale. However, the breakfast overall was copious and there were plenty of choices such as deli meats, cheeses, bread, yogurt, seasonal fruit, fruit juices, etc. The coffee was great! The breakfast staff were very friendly and attentive.

The hotels location is perfect especially if you’re getting the ferry from Sorrento, the check in guy was brilliant he took a long time showing us maps of Naples where he recommended places to visit and where to eat. The hotel is very clean and the room and bathroom spotless. The room was a good size and was quiet, there was no noise from other guests or rooms. The view wasn’t great as we looked into a courtyard it was quite dark but we were not spending any real time in the room so it didn’t matter. The breakfast the next morning was great with a nice selection of food with friendly servers. It was also great value for money, I would recommend this hotel to anyone looking for a hotel with a great location, helpful staff and a clean nice room!

The only criticism I would have is about the taxi company that the hotel uses. On getting there we were told there is an arrangement with the hotel and taxi company that guests get a 25€ flat rate fee to the airport we confirmed this again the morning of our departure however when we arrived at the airport the driver doubled the charge and we had to argue before eventually he went back to 25€ after I suggested we call the hotel. This is not the hotels fault but just something I think guests should be aware of if they find themselves in a similar situation.

I was in naples twice in the space of a month, and I had 2 polar opposite hotel experiences. Firstly this hotel is one of the best I have ever stayed in anywhere in the world, remarkably brilliant staff, clean room excellent WiFi, brilliant location just a jewl of a hotel. A lovely breakfast with a large menu option. I arrived early to find they were able to check me in by organising housekeeping hours before check in time and that kind of experience continued upto the time of check out. I'd give the hotel more than 10 out of 10 if I could.

There was nothing I didn't like.

We absolutely loved this hotel. The staff were exceptional - very friendly and polite. Our room was very spacious and comfortable. It was cleaned daily, and toiletries were replenished. Location was ideal. We were only a five-minute walk from the hop on hop off bus tour starting point which I really recommend. We were also only a 1o minute walk from the port. There were several restaurants a 2 min walk from the hotel. There was enough choice at breakfast to get you started for the day and the staff couldn't do enough for us including Hilaria who served me my very first cappuccino and it was delicious. We would highly recommend this hotel and would stay there again if we visit Naples in the future.

Nothing to add here

It's in a great location for lots of things to see. The port is around the corner. Galleria Umberto across the square and Teatro san Carlo just behind that. Metro across the road. City bus tour starts nearby too. Lots of restaurants. Great choice for breakfast. Evelina and Monica were lovely. Front desk are lovely and helpful . Would definitely recommend it. Would stay there again

The cover over the shower waste was loose and the shower surface is a bit slippery. But everything else was very good.

Palazzo Turchini Hotel is in a fantastic position, very central and on a main road so picking up buses for trips was super easy and easy walking access to both the port/marina, old town and shopping. The hotel was clean and the staff were very helpful both on the front desk and especially Martina and Evelina at breakfast who made sure we were well looked after. There is a superb, buzzing bar, Barrio Botanico, right next door for pre-dinner drinks which was a nightly visit for us before finding a restaurant. As far as food was concerned all the restaurants we ate at were great, La Cantina dei Lazari, Pizzaria Trattoria Medina, Osteria da Antonio, Trattoria Castel Nuova, Pizzeria D'Autore and Insolito to name a few, you can’t go far wrong with Italian cuisine though.

The only criticism we have is that although the rooms were comfortable they were a little dated, however that is our preference for a more modern style.

The hotel was easy to find and had a strategic location. Lots of places to eat nearby. The room was very clean and it had a small patio exclusive to this room.

The hotel boasts a 4 stars category but it is small and doesn´t have all the facilities to deserve it. The staff were not particularly welcoming. Breakfast was good in terms of food, except that the juice is not real juice and the place lack good ambiance for some reason. We found a parking very close to the hotel but it was 40 euros the night.

The hotel was fine for our two night stay in Naples. I can't say I loved Naples but that isn't the fault of the hotel. We only had one full day and decided to go to visit the Pompeii ruins rather than spend the whole day in Naples. We managed to easily get a tourist bus. The hotel staff were very helpful, especially one of the guys on reception who spoke amazing English and who let us leave our cases for a couple of hours after checking out, before we got the ferry to Capri. I really enjoyed the breakfast at this hotel which is on the sixth floor. There are a few outside tables and it was lovely to look out over the city. The waiting staff at breakfast were very friendly and made me a decaff coffee. One morning we stuck to the continental breakfast; pastries, cake, bread and jam etc, and on the second day we ordered omelettes which were lovely. The only drawback for me was that it was quite noisy at night with all the beeping horns but I think you would probably find that anywhere in Naples. I was hoping for a balcony but we didn't really have one, only a window with a tiny ledge that overlooked the road. Still, it was all perfectly adequate for a short stay: toiletries in the bathroom, wardrobe, kettle etc. I didn't see an iron but maybe I didn't look hard enough. The staff were very friendly and approachable and were on reception 24 hours. I felt perfectly safe in this hotel and would use it again for a short stopover in Naples.

The staff here is incredible! They are super professional, polite, and friendly! The hotel itself is absolutely beautiful and in a perfect location. When we checked in, the gentleman at the front desk gave us a map and marked off all the places we could (and should) walk to! The breakfast that is included is wonderful! So many options and a beautiful display, with the option to sit outside on the balcony and see everything around you. Then when we had to check out, at 3:20 in the morning, the gentleman working the desk made sure we had a cab to get us to the airport, made us each an espresso and gave us a bottle of water, and then made sure we got into our cab safely. I would 100% stay here again. We absolutely loved our stay!

There was nothing that we didn't like. This hotel was incredible!

Location is great next to the Port. The breakfast is tasty. The concierge was super helpful when we were scrambling to plan a day last minute due to a train strike.

We wish the breakfast starts earlier than 7:30 am as we have tours booked early in the morning. The hotel takes your room key every time you leave which was a little inconvenient.