The staff at Hotel Bisanzio went above and beyond to help us with restaurant choices, what to see, getting to the cruise terminal and general area information. They are all so kind and welcoming. The Ravenna area was a pleasant surprise. The location of the hotel is absolutely the best. We were within walking distance to the sights, shopping and restaurants. I would definitely recommend this wonderful hotel.

The breakfast was wonderful for me, however, my husband is more accustomed to an American style breakfast. That is just a personal preference. The breakfast that was provided was fresh and delicious and what was expected.

The hotel was very clean, there was a lot of choice at breakfast, staff very helpful and kind. price was ok if you compare location and service to other hotels . The best thing apart from this is the location. Right in the centre, can walk to all the sites easily, surrounded by restaurants, cafés and shops. Just a 10minute walk to the train station. And so in my mind makes it the best choice compared to other hotels I looked at on here and saw while staying in Ravenna. Would definitely stay here again.

Any picky minor gripe I might have are superficial, it's looking a bit tired. But I'm sure as tourism and hospitality industry begins to pickup the owners will get on to it. But honestly price comparison, location and staff would make you put that to one side.

A warm and friendly welcome and helpful guidance on parking securely nearby. Our room was well appointed, comfortable, quiet and spotlessly clean. Breakfast was excellent with lots of choice. We liked being in the old city shopping area and the hotel is just 4 mins walk from the Mausoleo di Galla Placidia and Basilica di San Vitale and 10 mins easy stroll from The Battistero Neoniano [which is entered through] the Museo e Cappella Arcivescovile.

Having to leave!

Located in the heart of town only a 10 minute walk from the railway station and surrounded by exceptionally good local restaurants. The hotel was clean and offered a good breakfast and the staff were very helpful indeed.

We were going on a cruise and stayed at the Hotel the night before but beware on Cruise days local taxis are overwhelmed, not at all the Hotels issue, but luckily the helpful staff had already warned us at check in, called in favours from local contacts and got us a taxi.

Location was excellent - less than 100 metres from the main pedestrian street. The rooms were a good size and included separate space with a desk and two chairs. 24 hour reception a plus - as was the provision of parking permit. The lobby area was a good size and comfortable. Breakfast was adequate.

Shower flooded the bathroom floor - perhaps because the water pressure was rather low.

I picked this hotel because of its location just a few blocks from Ravenna’s Mosaics buildings area. The reception manager gave me two good recommendation on where to be comfortable eating dinner on my own - a few blocks in the other direction from the hotel. Streets very safe and not crowded. Great place to stay.

Breakfast was great, one of our party had severe allergies, although there was a bit of a language barrier with the breakfast staff the concierge was happy to assist, very helpful. Also very close to the square, good restaurants to go to and some shops if you want snacks to bring back to the hotel

You can't find a better location And it is just very comfortable with friendly staff

The breakfast was a bit Ordinary but the cappuccinos We're excellent

Breakfast was Excellent!!! Customer care was Professional and Great!!! I was welcomed with beatiful smile on everyone happy face from morning to late night. Great team work !!! Thank you very much fir your hospitality and hard work!!! I will recommend your hotel to all my friends and colleagues. Hopefully, I will stay in your property soon again. See you, Alana.

Breakfast was excellent, the staff very obliging, and the location of the hotel was perfect.

The mattresses were not the most comfortable and it would have been nice to have headboards on the beds and a couple of pillows each so that we could sit up in bed comfortably and watch TV.