We stayed in the newly renovated second building down the road and it was a large space for the area - good value for money! Decent WiFi, comfy bed. Great (but insanely packed) location.

The shower was broken - it would only work for the hand-held extension and not the overhead shower. It was also plugged and nearly flooded the bathroom. They also forgot to give us the WiFi password and it wasn’t posted anywhere. It was also a bit of a pain to have to type in an entry code every time we wanted to enter the building. I understand wanting to expand the hotel, but having a front desk there as well would feel much more welcoming instead of needing to walk down the road to ask questions and check out/in.

Our outside, air-conditioned suite faced a quiet street, 50 m away from the Trevi fountain. It was spacious enough for us not to feel claustrophobic. A scrumptious breakfast was served on a pretty top floor in the main building, Our location was central to all attractions, dining and shopping. Once we had orientated ourselves, we mostly walked.

Like all cities around the world, pick pockets and scamsters are abundant, the hotel, restaurants warned us within the first half hour of our arrival, the best advice is: Do not engage in any form of conversation, however friendly it may seem!!! Do not accept any trinkets, flowers, bangles, seed for birds etc., once touched, you have to pay for it! Of course, unless you want to.

Very central location, right next to Trevi Fountain. Staff were very pleasant and helpful. We had booked a family room and were upgraded to the most beautiful suite with so much room for us and two teenagers. It was a two minute walk from main hotel through a random gate, but absolutely spectacular when through, a cobbled courtyard with various statues and fountains. We had a shared kitchen and sitting area with one other room. Stunning ceilings and character. Rooms were cleaned every day. Staff organised taxi for transfer back to airport too.

Absolutely nothing! It was stunning!

I love that it is clean. But, elevator is very small, no soap dish. My friend's flight got delayed & she arrived late. I asked the front desk on what is the procedure when she arrives. Front desk told me that it is required to have her arrive in the front desk because they are going to check her in themselves. So, I thought I can just sleep & not worry about it. When she arrived I ended up fetching her on the front desk & I am in another street Wrong information endorsement among staff.

Elevator-too small, no uniform implementation & unclear policies.

Close to Trevi fountain and Metro station, clean and the location felt safe

Room was above a restaurant so it was noisey late into the night

I think the staff upgraded our room as it was alot nicer than i remembered booking. This place is super close to the Trevi fountain, just a 30second walk.

The wifi was almost non existent, they might need to look at getting a new router extender as the one we saw in the hallway didnt look to be working. The bath tub in the corner of the room leaks when you empty the bathwater and flooded that whole corner of the room, luckily we caught it early on and were able to clean up the mess with the towels

Rom, wi-fi, location

Pillows and bed comfort

The location of this hotel was fantastic! Right around the corner from the Trevi fountain, shops, and restaurants. We stayed in one of the larger annexed room. The size was perfect for the four of us. It was more like a suite, with a separate bedroom. The area was quiet and private.

We did have a couple of complaints, The jets didn't work in the whirlpool tub, nor did the towel warmer. We tried to use it to dry some clothing we had washed. The room was warm, but it was very hot while we were there. The air conditioning didn't seem to work very well, so we asked for a fan.

Room was spacious, quiet and very clean. It was in an excellent location for first time travellers to Rome. Easy walking distance to the Trevi fountain, Spanish steps and Pantheon. Easy 10 minute walk to train station to go to the Vatican and Colosseum. The hotel is located in the heart of shopping and outdoor cafes. Staff were very friendly and helpful.

You needed 4 different keys to open 4 different doors to access the room.

Excellent location, just a block from the Trevi Fountain. But the rooms were all quiet and very comfortable. We were a family of 4 and our room was very comfortable, both the beds and the temperature. The shower is fantastic and the bathroom is big enough to accommodate everyone. Highly recommend staying here, especially as a family of four. We also had two other rooms for family members, and everyone was very comfortable. There is a very small elevator, although mostly we just took the stairs.

I can't think of anything to improve, except maybe an extra blanket (although I think if we had asked for the blanket they would have provided it, so that is our fault).