The location and Thank god , it was very easy to park our car in there on a typhoon day.

Receptionists could be a little friendlier. There was very little help as we checked in and receptionists made us impression that they are unwilling to help. One receptionist could have just reminded us to pick up the parking card. No one reminded us and parking card left on the reception counter.... It made us impression they are not willing to help us. On contrary, so many staffs were standing there in the morning for checking out... eager to get us out?

Walking distance to Hakata main station, although not the nearest. Room was a tad small, but the amenities superseded my expectation. The toilets were clean and the pillows were comfortable. Check-in process was fast and smooth too.

About 200m from train station, so dragging your luggage could be tiring if you have many of it. Although the check-in process was smooth and done electronically, some personal touch/interaction would be ideal. But overall is good.

Awesome location with fair price, washing machine is also convinent to use. Check in/out process is fully automated so it didn't take use too much time to complete.

There were some litters (bottle caps, surgical mask, etc.) stuck in the gap between the table and the fridge, a bit disappointed on the cleanliness.

1. The location of the hotel is really close to Hakata Station and there are so many convenient stores, restaurants, and souvenir shops. 2. The room was compact but equipped. The bed was comfy. All electrical equipment worked fine. Sockets near bed and there are plenty. 3. The check-in was very easy with machine. There were staff available in case things get difficult. 4. Could leave luggage before check-in time and the check-out time is at noon so it would be comfortable for those who don't wanna wake up too early (though I checked out early anyway) :D

Nothing serious but I don't really like the yellow light in the room. This could be Japanese thing (as not a lot of people speak English) but the staff have very limited English ability. I didn't have to ask for assistance a lot but if I had to, that would be a significant problem.

- location : 5-10 mins walk to jr train station and bus terminal, easy access from/to airport. - free luggage storage up to 1 week prior to your stay. - renovated room is new, bright and clean. - typec pd fast charge is available - room size is bigger than other hotels in same rate - big fridge with separate freezer.

- very hard mattress - short duvet

The self-service check-in and check-out machines are amazing compared to anything I've seen. Climate control in the room worked very well. Shower/bath size and room size are expected at this pricepoint in Japan; still very clean and all amenities provided. Location is 2 mins walk to Hakata Station, which made it perfect for my plans as homebase with a JR Pass. Front desk staff were still extremely helpful (even bringing out a translation device to help answer my questions). One-stop laundry machine that does detergent, washes, and dries in ~2hrs.

This seems to be a japanese hotel standards thing, but it was a bit annoying with only 1 keycard. Since you put the card in the wall to power your room, you need to take out the card whenever briefly leaving the room. Turning off the AC and lights. But it was just 1 button press, so it's not a big deal.

Location is the best! Very convenient! Only few minutes walk from Hakata JR station. Staff is nice and helpful.

The check-in machine did not support Union pay credit card. (I need to pay by another credit card instead. ) The cleaning staff left a yellow tower on top of my luggage after cleaning.

Just a few minutes away from JR Hakata station, Hakata bus centers, many shopping malls and local small restaurants. Staff helped us checking in. Luggage left service was available as well. Breakfast was good and you can go to either the hotel you are staying or its annex hotel (just 30 seconds walk). Twin room we stayed was bigger than expected.

Chair was not enough.

This is more similar to your traditional hotel experience. Clean and comfortable bed/room/washroom. Hotel staff was very friendly and helpful. Very good location 2 min walk from Hakata station.

Very expensive during the weekends.

One block from station. Kiosk terminal check in and out. Had English on computer. Left bags using kiosk as well. Breakfast had usual Japanese breakfast food. Was reasonable at 1300 yen. Receptionist at breakfast spoke good English/filipino. Smaller room but sufficient

Nothing