Staff were great, location for the ski school and the lifts was amazing and even though very dated, the hotel was quite cool with its unique design. There’s a kids room that wasn’t too bad and the onsen was nice. One thing to keep in mind is there are zero, like zero shops around and you are very isolated. I would recommend bringing snack food with you as the hotel food is very expensive. Loved the alpine bar in the evenings as we could get a toasty or a pizza and a drink whilst the snow fell around us.

The food options are very very expensive. We had dinner in the Japanese restaurant which was a set menu. Our 5yo son had a kids plate which was nice, but our 7yo was too old for this and had to have the set menu which was very authentic Japanese. Nothing wrong with that but she ate literally nothing (and she’s not a fussy eater) and it was $66 for her. The whole dinner cost us over $300AUD. The Raclette was better for us but was also about $200AUD (we only ordered for two adults and shared it between the four of us to do it as cheaply as possible!). The rest of the time we just ate from the alpine bar toasties and pizzas and it wasn’t too good for the bowels…😬😬😬 we never eat that much bread! But otherwise everything was great

A true ski in ski out hotel with good rental equipment available. The hotel is quite dated but we quite enjoyed the 70s vibe. The Japanese restaurant was fantastic but the French restaurant was disappointing. The rooms were exceptionally large by Japanese standards but the bathrooms are very dated. Reception staff are really friendly with great English. So a mixed bag, but I would be happy to stay again.

We ate in the French restaurant twice with the set menu. The first time was reasonable, but the second meal was very substandard. The fish was dry and the chicken was basic. It was served with a few vegetables and plain lentil beans. I had eaten at this restaurant before from the à la cart menu and was previously quite impressed. Not sure what’s happened.

The skiing was amazing! Ski in, ski out, No cues and great snow. Ski lift only 100 metres away. Restaurants adequate, essential to book in advance. Breakfast opens at 7am, ideal for getting on the lifts for the 8:30am start

More restaurant options for long stays.

Excellent public area - lobby, lounge, breakfast room and all restaurants. Good staff. Ski in, but not exactly ski out. Expensive but nice French, Japanese and Teppanyaki restaurants.

Room is small with poor ventilation. Very tired looking room.

Staff were fantastic, so helpful. Room spacious by Japanese standards and very comfortable. A great hotel in a fantastic location. Japanese restaurant very good, French restaurant also good but not much choice of wine and wine prices very high.

Great location for skiing, also the hotel is close to the Shiga ski school. Breakfast was included and very good.

It was a short drive to restaurants, bars and cafes. Not central. The hotel only offers expensive dining, which was not suitable to a family.

Customer Service is top-notch. They really are helping you. Skii rental and school are run by the same hotel. Convenient. You get everything you need, and just focus on skiing and snowboarding. Free use of washing machine and dryer. Food is delicious! EVERYTHING is available to use at the public bath.

Room temperature is a little bit too warm. Not enough washing machines and dryers. It's a little bit expensive.

we loved the style, the atmosphere felt like I was on a Kubric film set. the staff were so nice!

We didn’t go hungry but we felt like the communication for dinner wasn’t great. When we arrived, they were concerned we hadn’t reserved any restaurants. We didn’t realise we had to. We had to wait in our room for a call-didn’t feel good about waiting with no timeframe.

We loved this place! We got dinner and breakfast as part of our package and they were both amazing. The staff were exceptional and being right there in the snow just made it the best trip. This is definitely the best snow we have ever been in and the best service. Cannot wait to go back!!!

Great on-site onsen. Great location for ski-in, ski-out. Good storage facilities for skis. Ski school right next door. Free parking. We travelled with 2 small children, who loved it.

Limited dining nearby. We didn't splurge on the site dinners, although these have to be set up days in advance, so we didn't have the option to change our mind. We ate lunches on the mountain and then instant ramen for dinner. Also they won't let you eat your food in the common areas. Beds ok for comfort. Farther up the mountain, but I suppose this leads to less crowds.