Everything is super clean, although we used the Eco plan, so they clean the bathroom and change sheets every third day, but they change towels and take out garbage every day. It was very nice to get a bottle of water per person every day, also in the lobby you can have tea/coffee any time in a comfortable relaxing room. The breakfast was exceptional, with a lot of both Japanese and western food choices. Tiny but tasty deserts and every day a special chef dish: French toasts, omelet, okonomiyaki and so on. We stayed 5 days and the breakfast was never boring. Location is very good, very close to streets with lots of shops and restaurants and a short walking distance to main places like Hiroshima Peace Memorial and Hiroshima castle. It is easy to get from the train station, although it takes about 25 minutes lazily walking with suitcases. The room is very interesting, it is quite rare to have separate toilet and a bathroom in a hotel room, also a separate sink in the room itself. The room size is not Japanese, there was a small table and an armchair in a room, the sliding door separates the room from the entrance with toilet and bath rooms. Comfortable bed, hard enough with several pillows of different softness. Internet was good, no problem doing team meetings and video calls. The staff is very friendly and helpful at the reception and during the breakfast.

Location - great walking area, lots of shops. 7-11 connected to hotel, close to street car stops. Room was large for Japanese standards, clean, quiet, bed was so comfortable and it had 4 pillows. The toilet was separate in it's own area with a door. There is a sliding door separating the entry, shower room and toilet from the sleeping area. The basin was in the room which is different but I really liked it. Made it convenient and more sanitary than having it close to the toilet. Hot water pot was super fast. Staff pleasant, spoke English. Short taxi ride from Hiroshima train station. They held our luggage and when we returned they had already been delivered to our room. The toiletry products are high quality. There is a guest lounge area where you can hang out by the coffee bar.

The shower takes a bit of getting used to, drains on the main floor or you can position the sprayer to face the tub.

Short ride on the street car from the station the hotel is well situated to explore the city. . Checking in was simple and staff helpful and friendly. Our room was very clean and comfortable with good ac (which was essential as the temperature was in the 30s). Despite it being busy it was very quiet and peaceful. Also liked the discreet and entrance/exit into the 7/11 on the ground floor - handy for popping down to pick up supplies.

All OK really. There are no safes in the rooms but we were able to leave valuables at reception for safe keeping at no extra charge.

The staff members were extremely friendly. No extra hidden costs either. We paid online on booking.com and in the hotel we were not charged for a city tax or similar, whereas other hotels in Japan charged us extra. We also loved that our luggage was waiting for us in our room, so we did not have to carry it ourselves, - such a lovely touch. There was free tea and coffee in a lobby and free bottle of water in the room.

Transparent bathroom door was odd. The toilet was separate, still I wish there was more privacy while having a shower.

For the price the room was way better that I expected. There was this nice blend of modernity and traditional Japanese style in the atmosphere. The bed was comfy and I appreciated the availability of both a firmer and softer pillow. Hotel was quiet too and only a short walk away from the Peace Memorial Park.

There was no amenities in the room, but there was an amenities bar in the lobby so that made up for it easily.

Location was good as it was walkable distance to atomic bomb dome, peace park, downtown, shopping etc or if you’re tired of walking there’s a team stop a street away as well. The room itself was very modern and clean, in particular the bathroom and shower facilities were excellent with great water pressure and temperature (personally thought the see through shower doors kind of funny).

Room was smaller than expected, barely enough room for two luggage’s

Great location, very nice and helpful staff members. Practical room.

No room cleaning (except garbage disposal and towel changing). The room was a little bit dense with no closet, so it may be a little bit challenging if you have a lot of equipment with you. The sink is in the room itself, in front of the bed, and not in the bathroom.

It’s very close to a 7eleven and pretty close to the Tram station (which goes to the main station and other relevant places). Also, the room and the bathroom are pretty big

There is nothing much to do around the hotel

We loved everything about this hotel. Great location. The room layout was the best of all the hotels we've stayed at so far in Japan . They even had Biscoff cookies in the lobby with free coffee. Great value for the price.

Nothing

A wonderful hotel immaculately clean, beds very comfortable and breakfast was excellent. Location very central. Great value for money. Above average room size for a mid range Japanese Hotel. It's almost perfect...

The wifi was patchy on the 3rd day of our stay. The rooms have little space to store bigger bags or cases .