Everything about the property is awesome. The room that we booked, double bed is amazingly big. The bathroom is well equipped, has towel warmers and their washlet is the the best we’ve seen in Japan period

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The Alza was by far our favourite hotel we stayed in during 2 weeks in Japan. The facilities in the room were better than any I have come across before even in 5* accommodation making it so relaxing and comfortable. Large triple room, multiple lighting options, switch controlled window coverings, movement-sensored night lights for bathroom use, separate toilet, washbasin area and bath/shower room, lovely tea and biscuit welcome pack, lots of small touches such as proper wine glasses, cutlery and bottle opener and all presented in an elegant Japanese inspired decor in western room. The location was also perfect for wandering around the Gion district and also between 2 stations for easy access to anywhere in the city. Can not fault this hotel and will definitely recommend it to anyone I know visiting Kyoto. Thank you for a wonderful stay!

1. The luxurious toilets. Better than most 5 star hotels. 2. The excellent location. One minute walk to sanjo Station which is along keihan line which will bring you to most famous sights in kyoto. 3. Close to car rental shop. Do a day trip out with driving. Taxis are everywhere as well. 4. Excellent location again. Walk to gion, nishiki, kamo river, pontocho, ninenzaka, kiyumizudera, shopping area at kawarachi. 5. Huge beds and room. Our room accommodated 2 adults and 2 kids for 4 nights comfortably. Rooms are quiet and clean.

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We LOVED our stay at Hotel Alza. The staff were friendly and helpful, the room was spacious and incredibly comfortable. I think it was the most comfortable hotel before I’ve ever slept in. It’s a great location, and the modern amenities coupled with the beautiful furniture and design made our stay feel luxurious. It was a wonderful sanctuary to return to each evening after busy days of sightseeing. If I ever return Kyoto, this is where I will stay.

I think the only thing that would’ve been nice in the room is a microwave. Given the hotel doesn’t have a restaurant or offer room service, this would’ve been a fantastic addition that would’ve been nice on the odd occasion we didn’t feel like going out for dinner.

Both my husband and I greatly enjoyed our stay. Our room was spacious and lovely. A beautiful and delicious breakfast was served to us daily in the room. The view from our window offered a picturesque look at Kyoto. We were delighted each time we entered the room and our curtains automatically opened. The concierge staff went above and beyond - helping us with ideas of what to see and where to go - even escorting us to several nearby (and excellent) restaurants to insure we wouldn’t get lost. The location was superb - nestled on a quiet street with a subway station nearby yet within a couple of blocks of magical views.

We have no complaints whatsoever - only that our time in Kyoto had to come to an end.

Every little detail was well thought out. They consider themselves a 2-star property on their site but in reality, the amenities were first rate and very modern. I even liked that the shower would shut off after a certain period of time; this helps conserve water. Comfortable beds, lovely white sheets, beautiful seating areas in the corner room with the river view, many adjustable lighting settings, above all very clean surroundings. The staff are helpful and will not hesitate to assist you. It was also right at the start of the Gion district and still can easily access the modern parts of the city just over the bridge.

I can’t think of anything except maybe having its own restaurant would be nice. The breakfasts which you order beforehand were excellent however, and you get to eat it in your room or the little private room. There’s really nothing to dislike about the hotel.

The location is exceptional. You have the proximity to the Nishiki market, shopping, tourist sites and the trains while still maintaining a quiet and peaceful environment away from the din. The rooms were very well-equipped with everything you could ever need. I loved the wet bathroom and enjoyed soaking in the tub while watching the olympics! The beds were EXCEPTIONAL. I’ve staying in higher end hotels that didn’t have the same mattress and duvet comfort as what I experienced here. The staff were very friendly and very helpful when needed. We could not have asked for a better experience in our first time in Kyoto.

I wish there could have been laundry facilities on site. I hadn’t anticipated the logistics of having to find something off site and I should have perhaps included that in my filters when looking for a hotel. That said, it was a minor inconvenience that doesn’t really outweigh the pros of this hotel

Beautiful boutique style hotel - great mix of traditional and modern just like Kyoto. Very handy location to countless restaurant options and shopping. We had a wonderful time strolling the area (being mindful of the rules around taking photos in some spots and where they request tourists don’t go to respect the privacy of locals and geishas). 7/11 within a minute walk. Friendly staff who helped us get a taxi, spoke to the driver for us and waved us goodbye. Left a nice welcome note in the room with delicious biscuits. Our room was so spacious and we loved having a balcony to people watch. Appreciated having the toilet seperate to the main bathroom.

The hotel is beautiful and the rooms are huge. Beds and pillows are the best that we have yet experienced in Japan. Separate toilet in its own room is a big plus and the bathroom - wow! A super modern Japanese and western shower and a bathtub with a small jet function to get micro bubbles (and also a tv to enjoy while bathing). Excellent amenities. Walk about 5 minutes to get in a subway. Walk about 7-10 minutes to get to the other side of river where the night life is active. Location of the hotel is in the beautiful old Gion districts north side close to the river. Coffee and green tea and black tea from the breakfast was very good. I would definitely recommend to stay here if you can afford the room price. If you get a deal with less than 150-200€/day it’s definitely worth it. My price for two nights was a little over 40 000 yen in the highest floor with a view to the Gion city in February.

The hotel doesn’t have a restaurant. This means that if you order a breakfast, you will get a bento-box with either Japanese food or western style food depending on your preference. If you are a pair I would encourage to order one of each to taste everything. Breakfast is served to the rooms with coffee and green tea and you can change coffee for brown tea. However even though it’s nice to get the breakfast delivered to your own room at a time of choice, the quality of the actual food taste wise was just ok. I would in the future probably just go to the cafe’s and restaurant close by for a breakfast. The breakfast isn’t however so expensive, so take it to taste or at least for the excellent green tea and coffee.

What a fantastic little hotel this is. Ou room overlooked the river. The room is one of the nicest we have stayed in, beautiflly appointed and definitely has the best range of useful accessories in the room I've ever seen. Everything you could possibly need is already in the room from adapter plugs, dressing gowns, cutlery, crockery, glasses, bottle openers, free water, hair straightener, razors, etc etc. The beds are comfy. Do have the Japanese breakfast which is like a bento box with lots of small dishes to try. The staff completely cleaned the room every day and even changed things like the soap. Everything is electric including the toilets and blinds. The location is also good, in the Gion area and close to Sanjo station. Fabulous. We were there 5 nights.