I appreciate that there is a laundromat on the second floor, where you can purchase detergent at the front desk. They also offer free rentals of hair irons, steamers, and various other items. Additionally, I like that they provide fabric spray in the room. The location is conveniently near Hannoc Cafe and Lawson.

The hotel is quite far from Umeda Station (Red - Midosuji Line); however, there is a nearby metro station, Nakazakicho (Purple - Tanimachi Line). The hotel room was relatively small. The twin beds could not be positioned next to each other due to the headboard. Additionally, the bathtub drain was not functioning properly, which was quite annoying.

Newer building than Ibis Umeda Osaka. Clean facilities. Quieter part city and about 10 min from Osaka station. Decent breakfast buffet for the price , western & Japanese items, complimentary one-way transport from Hotel to Osaka Station from 8am , 9 am & 10 am only.

Small room like most hotel at this grade. No room to even open up a carry-on sized hard case. Certainly would be problematic for clients with larger cases.

Everything was perfect until the SAME MAN that 3 years ago,was horrible about some silly towels,( look at my early review from 2019) did it again.He told me that I could check out at any time the day before,I found it strange but he said that so I told him 3 oclock,he said it was fine.I left hotel an to make sure I came back and told him 3 in the afternoon,and even signalled with my hands.He said yes ok.Then the day after he charge me for late depart.That man is not a nice person ant all.Shame because I love the hotel.

The room was spacious enough, and the beds were quite comfortable. The bathroom was very good, excellent water pressure. The location was good, as it was by a subway station, but a bit of a walk to Osaka Train Station, but still possible to walk until there. The facilities were very clean and they provided free toiletries, which was very convenient.

The hotel provided a van to Osaka Station, but we weren't able to use it as said transportation was running late, we waited for 30 minutes past the time it said it would pick us up and ended up walking to the station with our luggage.

The location is great, being just a couple of min from the nearest metro station, the hep five building and super close to umeda made shopping and largely exploring the city really easy. had an amazing view from our room(15 floor) and got to see the city's skyline. room looked great, while its a trend in japan with rooms being a little cramped i'd say overall it had everything we need, amazing view and no shortage of amenities. had to leave a day sooner when the front desk was closed but had no trouble with their express checkout. great place and a lot of value for your money.

again rooms could be a little more spacious, can be a little cramped with a partner.

Location was perfect, close to Umeda station within walking distance, lots of eateries and big shopping centres around hotel. Hotel room is very clean and they also provide laundromat as well. You can also send your luggages to other cities in Japan using Yamato courier through the reception, which was a bonus.

Need more washing machines and dryers as lots of people using them, currently only 3 washing machines and 3 dryers available. Location of TV should be on the end of bed not on the side. Other than that everything was perfect for us.

It was bigger that I expected I travel with my sister and o read some comments saying the rooms were to small, it was perfect for the two of as and comfortable beds everthing clean , next to the hotel is a grocery store, and a train station, we stay for 3 days , and one of the we have breakfast in the hotel it was really good and a lots options, the staff were really nice. It was easy to travel from the train station, and is shopping stores like 10 min walk, and street like 5 min there for buying soups or any kind of food. I’ll stay again definitely.

Nothing no complains

This hotel was perfect for us. We are a young couple, visiting Japan for our honeymoon. This hotel is in a great location, has a free bus service to the main Osaka station. (It’s a 15 min walk away) The hotel is really clean and the reception had many amenities. The staff were lovely and friendly. The breakfast was so tasty, the ladies at the breakfast room were very lovely. Because we said it was our honeymoon, they gave us 2 free cocktails and some cakes and biscuits! It was so lovely and we felt special. The area has 2 konbinis and lots of restaurants. Overall this hotel was amazing, 100% recommend.

Nothing

Rooms are basic but complete, with a nice bed and shower, a boiler - which comes very handy - and AC. Rooms were small but comfy. The hotel also has a free shuttle service for Osaka Station that departs in the morning. Also loved that there's an entrance for the metro just a few feet away from the main hotel door.

The ceiling in the floors and rooms were a bit lower but it was doable as well. Breakfast lines (optional service) can be long in the early morning.

The Staff was amazing. They were helpful and provided useful guidance, sometimes even going the extra mile to help out. The room was small but very clean and cozy. I had all I needed and perhaps even more, given the wide selection of free toiletries and amenities (like tea, coffee, city map, etc.) As the hotel has been recently renovated with a nice rationalist, functional, and contemporary outlook, it has a welcoming, nice, and pleasant atmosphere. It is close to Umeda, a central and vital part of Osaka. Excellent value for money.