The Breakfast is pretty decent! Concidering the price you're paying for. It is an all you can eat so try to fill up your belly for your upcoming trip! Plus the public bath house is also pretty well designed. You'll even get a free popsicle just to get in and enjoy!

The location is unfortunately not so good. it's not that it's far from the station, quite the oppisite actually, the entrace only require about 3 miuntes walk to get to. However, the entire way to get to the hotel is sort of complicated. There's a lot of path finding to do for customers to get to the hotel. Despite it being just one station away from Sapporo main staion, the station it is next to (Oodori station) is pretty big. Not to mention after turning left and right constatntly under ground, people tend to lose their directions navigating. Plus, the closest entrance from the hotel doesn't have a elevator (not even a escalator). It could prove to be a challenge when your holding mutiple suit cases trying just to check in.

Location is the best, easy reach by walking around the city. Tanukikoji just in front of the door (2 minutes walk). Surrounded by shopping & restaurants & local Japanese f&b. Friendly staff. They accomplished our requested upper level room which is bigger & facing ferris wheel (with yen 2,000/day which considered a good deal). The window can be opened little enough to have fresh wintery air.

Coffee & tea not available in the room, instead, they are available daily from 3-9pm. Which is not convenient for late return to the hotel and early morning coffee lover. Especially for guest like us who stay longer than 7 nights. Breakfast must be paid in cash as we booked hotel excluding breakfast. Usually we pay to hotel when check out. Suggested to have payment options. I browsed that the price of this hotel is double during Sapporo ice festival

Great location! Walking distance to odori park and susukino shopping and restaurant district. A family mart convenience store attached to the hotel lobby open 24 hours. Good included buffet breakfast. Some western items for non japanese customers. Very clean. On-site onsen to soak your sore muscles after walking all day. I would stay again.

For the amount you pay the mattress should be thicker. More comfortable. The mattress in our room 607 was very thin and low to the ground. Not very soft. But I would stay again. Just my opinion. The service was great! The room was good size for japan standards.

Aloha! Traveled from Hawaii for the Snow Festival. EXCELLENT location. LOVED that the Family Mart convenience store is connected to the hotel lobby. Only a 5-10 min. walk to Odori Park, many eateries, shopping, Odori Subway Station exit, underground shopping, plus the 24 hr. Mega Don Quijote shopping ctr. is nearby where you can buy anything and everything. LOVED my view of the ferris wheel. The breakfast buffet was exceptionally delicious with both Western and Jpns. options. The room comes with everything you'll need - basic bath essentials (p/u from lobby), PJ's, and the bedding is simple and easy to tidy, as rooms don't get cleaned daily. The free onsen is a nice touch, especially in the cold, winter months after a long day of walking 10,000+ steps. The staff, with their limited English, are friendly and helpful in their efforts to understand and accommodate the guests' needs. Mahalo to the La'gent staff!

The room itself is a bit tight as it was difficult to open two suitcases and still have space to safely navigate the room. The bed was really hard, as I prefer a medium firm mattress to sleep comfortably. There are only TWO washer/dryer combo. units for all of the hotel guests to use, which I found VERY inconvenient. Plus, the dryer doesn't dry enough, so you'll need to hang your damp clothes around your room or pay extra and wait for your clothes to dry, IF you can manage to use the units, AND it took almost 3 hrs. for the wash/dry cycle to finish. The hotel should consider providing laundry facilities on each floor to accommodate guests, as well as provide info. on WHAT and HOW TO use the humidifier in the room, as it took me a while to figure out WHAT that machine was and HOW to use it.

The location is perfect for exploring on foot. You can easily access a shopping mall, a park, a restaurant, and the beautiful Ferris Hill. We stayed in a family room that included a kitchenette, and utensils are available upon request. The staff truly stands out as the highlight of this hotel. The breakfast buffet offers a variety of healthy and authentic Japanese dishes. Additionally, a convenience store is conveniently located next to the hotel lobby, and the availability of a public restroom is another great feature.

Not to comment.

Front office especially Ms Yamazaki and Komathy was really helpful in assisting me when my child needed to see a doctor close to the holiday week period. Room was very clean with a bright design and reasonable space compare to other hotels. There aren’t even any mold stains. Water pressure was good. However room cleaning system could be better where trash is taken out daily by housekeeper rather than only days when they do the housekeeping. Breakfast was reasonable. Location was good, just a walk a way from the shopping streets.

Water shower temperature was inconsistent.

The location is good, close to the center. Breakfast is decent. Staff is good. The public bath is good! Opening hours satisfy the guests needs.

As I’ve specified clearly that we need two adjacent rooms so that we can take care of each other as a family, the hotel gave us two rooms that were the MOST distant from each other. Not a big deal but it was a bit disappointing for us because our reservation was made like almost three months before the visit. My point is that: we don’t see how the hotel has ever taken care of our request seriously.

The location is amazing. From hotel to SAPPORO TANUKIKOJI SHOPPING STREET just 3 mins. My advise you have to got enough money and shopping bag .... Cause it will kill your wallet. HAHHAHA ( in good way )

1.From the station to hotel a little bit far. If official home page can mark down which exit will be the nearest, it will be more easy to access. 2.I know that Japanese people don't like dirtiness and value cleanliness. As for the second point, it is a public area where eating is not permitted. You can kindly ask the clients to clean up after themselves. This approach will be more respectful.

The location is very good! Near shopping street. Near access to a train station

On our first morning stay, we were behind 4 minutes for a cut off breakfast. We were told the breakfast up to 10am or 1030am. We were at the restaurant door at 934am and the staff said closed already because they accept up to 930am only and they cannot accommodate us anymore. We were so frustated that we want to check out that first day, but since I paid already our booking for 4 days, we cannot. I know their value time but its only 4 minutes! And we didnt know they need to cut off at 930am!

The hotel room was clean and very quiet. I got lucky and had a view of the Ferris wheel across the street. The bathtub was nice. Staff were very friendly and able to speak multiple languages. There was a large family mart conveniently located inside the hotel. I found a fantastic nautical themed bar in the lobby with the nicest bartender - a true hidden gem. The true highlight was the breakfast buffet with healthy, authentic Japanese cuisine using all local ingredients. It was a real treat. I didn’t use the Onsen, but it looked small and well-maintained; very popular among guests. The hotel location right in the heart of downtown Sapporo.

Nothing.