The location is great, so was the room and the staff. We particularly would like to commend front desk staff Tony. We had inadvertently reserved a smoking room, but Tony worked with his supervisor and came up with a great solution that saved the day. Thank you. Other staff were wonderful too, and many of them spoke English (beyond the call of duty, but appreciated). We appreciated the "I speak English" tag staff members wore -- but would like to note that it was written in Japanese :).

This is not about the hotel, but rather about Booking.com's website: It'd be great if Booking.com shows "you are about to book a smoking room. Are you sure?" in flashing red, so even distracted travelers like us could realize we are about to reserve a smoking room by mistake :).

I had a wonderful stay at the Daiwa Roynet Hotel in Hachinohe City. The room was exceptionally clean and cozy, making for a comfortable stay. The lobby offers complimentary high-quality coffee, tea, and various sanitary items, which I found very convenient. This hotel is ideal for both business and private trips, providing functional and comfortable accommodations. The bed was extremely comfortable, and the amenities were of high quality. I consistently choose Daiwa Roynet Hotels, even when traveling to other prefectures. Highly recommended!

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The service was excellent and the staff were friendly too. The room was clean and it was bigger than expected. The bathroom was also bigger than expected and that was great. The bed was also comfortable and I was happy that I could control the room temperature. The location was perfect for me and easy walking distance to Sendai Station and the Subway.

The noise was a bit much at times, especially late at night but it did quite down after a few minutes or so. Paying up to ¥500 to a load of washing was a bit steep.

The room was very comfortable and was a reasonable size for Japan. It is a short walk to the Sunmall Ichibancho and you can walk almost to Sendai Station undercover. There are plenty of restaurants in the area to choose from and a Lawson's on the 1st floor which was also very convenient.

The hotel is located right in the city center and easily accessible to local buses and about an 8-10 min walk from Sendai station. Even though it’s in a busy area, it was quiet inside the room. The water pressure from the shower head was amazing.

The bathtub is a bit on the smaller side, but the water pressure from the shower head was amazing!

Room is clean & spacious. The lobby is exceptional beautiful, with some bath salt & hygenie items guests can take it. Thankful for the early check-in service

15mins walk from Sendai JR is acceptable. But worth the price

lovely large hi tech bathroom 3 washing machines and dryer with large capacity good location with restaurants and shops around. Landon’s is just downstairs

one of the pillows was a little hard staff struggled a bit with English , but can still get by with google translate

Clean room and comfort. Nice staff services. Location nearby the shopping street and night life district. All around with many restaurants.

Convenient location - 10-15 min walk from Sendai Station or use the local subway. Lots of reasonable places to eat and drink and shop And a Lawson downstairs as well

The room is very clean, quiet and comfortable. The front desk is helpful with even tiny things. Very good.

Coffee and tea are located at the front desk. They are free to take but a bit awkward to go down and face the staff everyday for a coffee.