Perfect for a concert at Ariake Arena! I would definitely stay again. Very clean, quiet hotel close to the Arena, Ariake-tennis-no-mori station on the Yurikamome line, and Ariake Garden for shopping and dining. Easy to get to teamLab Planets, Disney, and Odaiba too. Staff was friendly, and free drinks in the afternoon were helpful. Felt safe there. Room size is standard for a Japanese hotel and fine for one person without a lot of luggage. Two people with big luggage would not be comfortable. There’s a free Haneda airport shuttle between Haneda Airport Garden and Ariake Garden; good option if your timing is right. Tip - if you take public transport from Haneda airport limo bus to Toyosu, the Yukikamome line is an elevated, above-ground line, so don’t go down into the subway station.

Location is not great for exploring the rest of Tokyo. I already knew this about the area, so it was not unexpected. This area of Tokyo is not recommended for first-time visitors with a heavy itinerary in the city. It’s easily 30-60 minutes to get to main parts of the city on public transport, so plan accordingly. (Tourists should avoid rush hour on public transport at all costs) Nice hotel if you’re not in a rush to get anywhere or are focused on that area.

Where do I even start? Extremely clean place, has vending machines and microwaves on several floors for those who want to buy their own food (lawson and 7-11 and familymart are nearby) and breakfast and welcome drinks for those who don't. Room has pajamas and slippers and you can grab any extra toiletries (or coffee or tea) you need from reception any time. Wifi is good and there are american, european and usb sockets in the room aplenty, plus multijack cord. Staff is helpful and so so nice. Huge mall across the street with eateries and shops and puppies (I'm serious). TeamLab Planets and Science museum are couple of stops away, a 20-minutes ride to Shimbashi will then get you to any other sight in Tokyo

The room is a bit small for two people and doesn't have a wardrobe

Location was excellent. Close to 2 railways stations and a huge shopping mall with a supermarket. It is also in close proximity to 3 convenience stores. We had breakfast there the first morning but opted to eat elsewhere, given the price and what we actually ate. We also requested a late checkout due to a flight change and they accommodated us. There was a charge but it was well worth it. Fresh towels daily and we often felt like we were the only people staying.

Would not recommend for a family or for someone that needs space. The rooms are quite small to what a Westerner is accustomed to. With our luggage and purchases, there was little to no room to walk around the bed.

If you are driving, the hotel offers first come first serve car park for guests, JPY1500 per day with multi-entry. Make sure you clarify with the staff for the car park reserve, as it is a bit confusing when registering it through the automated kiosk. Recommend to get a staff with you to walk through the progress. The Hotel is near to the main highway entances, favourable to drive in and out to down town, or to other country side areas straight ahead. The Hotel is a bit crowded with foreigners (around 50% I guess), the rest of them are mainly local Japanese that are staying here for the exibition events hosted in the exbitions centres around this hotel. As it is relatively more foreigners, so more likely to have more queies, the staff on duty are just barely able to handle the guests at the front desk, and so be patient. The famous Mega Store Odaiba and the Seafood Market Toyosu is within 5 mins driving distance. Make sure to reach and experence these 2 places that are just that close by. In case you are on public transport, it is within 10 mins by the light rail transport.

We had to attend an exhibition at Tokyo Big Sight and the hotel provided a complimentary shuttle service to the venue. Furthermore, the exhibition site is quite near the hotel, and we could easily walk to it. Provision of complimentary welcome drinks in the lobby area is a nice gesture.

Our stay was for 5 nights and during that duration the deep cleaning service wasn't effective. Our bathroom wasn't cleaned thoroughly. Some variation in breakfast would be welcome. Had the same items on offer for 5 days straight.

Location was really nice across the street from Ariake Garden mall and subway station so it’s very convenient. The hotel is on the newer side so very clean and modern. The room was a bit small but very nice and super clean. Most of the staff at check in weren’t that good but at check out the crew was much better. Would definitely stay again because of the location and style.

Upon booking it states you may request early check in and/or late check out with a small fee upon availability. I put the request in when I booked the hotel yet when I inquired at check in and several times after they seem to frown upon it and kept telling us to ask again at a later time. I found this process not of good quality since we are guests we shouldn’t have to keep checking with them as if it’s a nuisance, rather they should follow-up with the initial requests as a guesture of good customer service.

The hotel is right in front of the GYM-EX Exhibition Hotel and nestled in a quiet corner of Ariake even though there was a fire station right next to the hotel. The hotel was opened in early 2020 right at the start of the pandemic so it still looks and feel new which was good for us. We chose the hotel because it was near Odaiba and we wanted to try somewhere less touristy. Ariake was a good choice, open and clean without the hustle and bustle of places like Shibuya or Shinjuku, especially if you have kids. The superior triple room was a great choice for 3 of us as we each had our own bed. The toilet and bathroom was spacious and I had a small space to charge my electronics. What was appreciated was USB charging ports right next to our head boards. Checking in was easy and checking out was even easier. Amenities were available on the front desk and you can help yourself when you need it. Staff was great and helpful and if you're early to check in, you can help yourself to free drinks. There's a Lawson nearby about less than 10 mins away and a Family Mart slightly further away or a Mini Stop right behind Ariake Garden for you kombini lovers. There's vending machines and laundry machines on some floors which is extremely helpful. Oh and by the way, the nearest train station is Ariake-Tennis-no-mori Station on the Yurikamome line. Don't stop at Ariake Station because it's quite a walk if you have luggage (lesson learned).

The only thing lacking is a coin change machine at the laundry area. That would have helped alot because I had to break my 1000 yens and brought too much drinks 😆 We regret not being able to go for the hotel's breakfast. Also, the neighbourhood is a tad too quiet but we like it.

The staff is incredibly helpful and the neighborhood was amazing! Easy walking distance to a mall/grocery store and some great attractions close by.

The room was very cramped. We didn't have room for our luggage or anywhere to store our clothes which I guess is common for Tokyo. The breakfast was overpriced and not to my liking. Even if it was free I wouldn't have a whole lot of western variety to choose from so I'd just go to the grocery store close by.

The hotel is very modern, including self checkin machines, and the rooms were also well equipped. Each floor had ironing equipment (including boards) for guest to use. For us this was great since we had spent the previous week in South Korea and we were able to use the washing machines on the 6th and 12th floors (some of them were broken/not working). The wifi also worked nicely, however you need a separate network for the lobby/breakfast. Very close to the hotel there is the Ariake Garden Mall with a ton of great food options and a large supermarket. The closest public transportation was the bus stop in front of the mall, but the train station was also within walking distance. Either of these connects you easily to the rest of Tokyo.

The breakfast had some variety and the staff was friendly. I could not really understand the coupon approach (bringing one printed coupon per person for breakfast) instead of the usual list of rooms that include breakfast, only an issue when you realize on the ground floor that you forgot them in your room and have to go back. Another thing that we missed, although it was visible, was that the last order was at 9:30 even if the breakfast area was open until 10:00. The staff that received us in one of the days was about to refuse us entry even though it was exactly 9:30 on the second.

One of the best "non-luxury" hotel experiences I've ever had. The staff was friendly and spoke English, everything in this hotel still felt like-new and everything was really clean. The room was really quiet, amenities were provided as a self-service as to not waste what you don't need. Check-in was quick and easy and the hotel offers baggage drop-off before check-in and after check-out. The breakfast was a mix of different cultural influences but clearly geared towards Japanese guests. Everything on the buffet was fresh and delicious. Hotel is only three minutes away from Tokyo Garden Theater.

The location the hotel is not at all a spot a tourist would ever want to be, except for going to an event in any of the surrounding venues. There is just nothing to see or do in Ariake and it takes quite a while to go to the actual city by train.