Japanese style bathroom (small but very functional). Clean. Friendly staff. Japanese baths in the basement floor open all night. They were happy to look after my bags pre check in and post check out with no charge.

I really had no complaints whatsoever. A little tricky to find as the sign is small and mostly Japanese. There was no view out the window. I can't complain because for the money it was excellent. I am just typing this extra sentence so it says done.

HIGHLY recommendable. A really nice, little hotel with rooms of very decent size for what one might expect of Japan. Top value-for-money I would say. All necessary amenities, a large and comfy bed (for one tall person). Bath facilities in the basement were decent. And the LOCATION would win anything even if the above was less positive. Smack central in the Ueno district, tons of life around, bars, restaurants and walking distance to all the Ueno park tourist places. Will definitely return.

The wifi outside the lobby was more or less non-existant - in practice there but too slow for any practical use (I would expect this to be fixed in the near future). The window was closed but a sliiightly drafty and with poor sound insulation from outside. Not a major drawback - or noise - as the room didn't face the street, but some may find this less than ideal.

Very good location close to both Keisei Ueno Station and JR Ueno Station. Many food choices at different price points. Short walk to Takeya for groceries, souvenirs, cosmetics, Daiso, etc. Pleasant staff.

The shower curtain smelled funky and there was also a bit of mold on the bathroom door lock. I went in December and the air-conditioning didn't seem to work or wasn't strong, so I had to open my window to cool my room. Wifi was also not available in the room, only in the lobby.

Very good location. Close to Ameyoko Shopping District. There is so many convenience store nearby. Also theres a Yamato Luggage Service beside the hotel.

The hotel is kinda outdated but it doesnt matter because the hotel is exceptional. The staff is accomodating and helpful.

Location. Proximity to Ueno station, which has a direct access to the airport. Also good for daily train trips. Has a variety of good restaurants in the area

Not sure why the bathroom is raised. I stayed in 2 different rooms and they are both raised. It was difficult for me due to back problems.

They switched us to a non smoking room which was awesome as there weren’t any available whn I booked. Love all the moisturisers that they had loved that it was 24 hr front desk. The beds were very hard however that was not good but I lived.

Location is great. Daily cleaning of room, changing of beddings. The staff were so kind and helpful. The lady in the receptionist got us the taxi herself. That was really beyond customer service. We really love the hotel. Highly recommended.

Just the bathroom

Very well located right next to Ameyokocho, Ueno.

The WiFi didn’t work in the room, but the staff got me a portable router that did the trick. The bathroom was really small.

Very good location for everything. Food, shopping, malls

Room is too narrow, cant fit 3 people with luggages. Perhaps good for 2 person in a room

Big room in very good area. The hotel is old but it is clean.

No AC in the spring time. It quite hot at night.